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Microwave wouldn't start after "Start" pushed
Took cover off, noted the two side by side switches easily visible and we hought one of these was responsible. Then son noted a third switch at the top of the plastic assembly which inserts at an odd angle. When it was inspected signs of a previous short showed up with burnt contact points. Reinserted at same odd angle as there were guide holes, closed things up and oven worked 100%. Great prompt service and great website!! We will use you again
When you open the door at the start the fan wood come on
I removed the unit from the wall removed the top two screws holding the panel above the door I the two screws holding the control panel removed the three switchs I found the top one to be blown and replaced it
Bulbs broke off in socket, socket would not come out
I removed both sockets from the microwave and when your part arrived, I installed them both including the new lights. The work perfectly and it was very easy to put them in. I also appreciate the speed of delivery and your concern for my feed back on the product. I have you number in my contact list and should I need another part, I'll check with your first. thanks you
Remove screws holding bottom cover. Cover then swings down allowing access to the receptacles. Receptacles have a single screw attaching them to the appliance with a simple electrical plug supplying power. Very easy.
Repair, not the problem. It was getting the correct filter. Under filter is "grease" not "air" filter. So first time an air filter came. Returned to GE. Found out GE doesn't make the size needed for 2001 model any longer --just bigger. Then connected to PartsSelect, they had right filter for the right model. Came and didn't fit. Returned. While getting return OK, very helpful individual kept checking and realized larger size was sent and did find the correct size. It was sent and fit. Your customer service was extremely helpful.
Looked at schematic to see which parts became active when the power button was pushed. From there used meter to determine diode was open and capacitor was shorted. Biggest trouble was dis-assembly/assembly required to get to electrical parts.
After researching on line and watching installation videos, ordered all three switches and installed. Disassembly of microwave was simple, removing the bracket holding the switches was a little tricky, it sits behind a metal post and you have to angle and wiggle it out. One note of caution when replacing all three switches, be sure to install correct switch in correct location. Had two of one style switch and one of a second style, and put one in wrong place, causing microwave to power up again when door was opened. After thinking it through and doing a second disassembly, and double checking installation instructions, corrected problem and microwave now works fine.
Must remove 5 screws in bottom of Microwave, which is hinged to the unit. Then simply remove the old lamp holders, and replace with replacements. Uses only a single screw for each lamp.
First, potatoe burned up in microwave. Microwave was dead. Took off cover and found maintaince repair pamphlet in envelope. Schematic showed one shot thermostat for fire. Ordered thermostat from you and installed it. Works fine.
First I removed the screws that were underneath the microwave. Once I did that I disconnected the wires to the bulbs and removed the screws that were attached to the holder lamp. replaced the parts and reversed the process. It went really smooth.
The replacement of the light no problem, the reason the light broke; problem. The original was glued in (for transport i think) and simply trying to unscrew it out (in a very tight slot) it broke; be careful or you’ll be buying a new $20 bulb (with shipping and handling).