JVM1870SF02 General Electric Microwave - Instructions

Remove the 2 Torx-15 screws at left of control panel. Work the control panel out by pulling slightly to the left first - it is engaged to the slotted holes to the right.

Remove the door's upper switch by lifting the tab and pulling out the switch carefully. To install the new switch, you may have to remove 2 philips screws holding the plastic assembly where the switches are mounted to the metal frame.

Diagrams on the website are misleading b/c the switch shown up on top of the other 2 switches is the switch w/ the NC (upper) terminal while you'll need the NO (lower) terminal for this repair (symptoms are: turntable won't move, no heat -but light and fan ok). I should have called before ordering the part (had to pay shipping twice)...

Once I got the right part, it works just like before.

Over the range microwave. Replaced magnetron. Completely disassemble the case top and bottom.
Remove screws from bottom of HV transformer. Magnetron will not clear without this removal.

Remove nuts with socket from top of Magnetron. Remove thermo unit from old magnetron and attach it to new. Replace and bolt down Mag. Replace and screw in HV transformer. Make sure all wires are reconnected.

Put it back up on the wall. Took about three hours from taking it down from wall and putting it back up.

1. remove microwave from wall
2. remove cover (many screws)
3. remove nuts holding magnetron in place (4)
4. remove magnetron (this is a pain due to the plastic molding used to direct cooling air through the magnetron
5. get new magnetron in place (this was even more fun to find the right angles to tilt to get the magnetron to fit
6. re-tighten the 4 nuts on the magentron
7. put the cover back on
8. put the unit back on the wall.

bonus repair: the display flickered while the magnetron was on (cooking ) prior to the magnetron dying. found a ribbon cable on the control board to the display with an aluminum foil shield that had peeled off (adhesive failure). re-installing the aluminum shield with packaging tape, and the display no longer flickers

Just took the old filters out replace the new set without any tools. Was easy to install.

Take 2 screws off on top of the microwave, remove the small grill, remove the old charcoal filter, replace it with the new one put the grill back on, that is it, very easy. I change the filter every 6 months.

The old fuse is perfectly good. The new ones arrived within a day.

We purchased our Microhood oven about 4 years ago along with the extended warranty package offered thru home depot. Within one year, the problems began. Each year the secondary switch would go bad rendering the microwave useless. If you have 3 small children like we do, you tend to use it a lot. We sure take the microwave for granted.

Each time G.E. would fix the problem at no charge. Ths time - the warranty had expired and GE wanted to charge us $80.00 for service call plus parts and labor. We estimated the cost to run at least $150.00 or more.

To top it all off, GE was going to have a service tech avail for over 2 weeks. This is poor customer service and completely unaccceptable.

Because this was a recurring problem, I figured it was the same part that had being going bad since we purchased the appliance. I decided to order the part "secondary switch" myself and attempt to fix the microwave on my own.

I ordered the part last Tuesday, the part arrived last Friday. Within 10 minutes I had the microwave apart, replaced the part and had the microwave back in working order.

PartSelect saved me over $100.00.

We are very satified with PartsSelect, I would recommend them to anyone

First, I waste $65 by calling some "REPAIR" service. They showed at home and charge me that just to tell me
Second, I researched on the web and ordered a part, which was not the issue. I waste abnother $72
Third, I found Part-Select and got the right answer: the Diode was the problem. Ordered the part form Part-Select and it FIxed it !!!

Note: I did not buy a new microwave because this one is mounted on the wall and it will cost me +$800 just the lowest price.

The microwave had been working fine until one day when the timer counted down but the heating motor (or whatever you call it) would not come on. So the timer would count down but nothing inside would get hot. I did not know what it was for sure but decided to take it apart and look. Once I had the control panal off, I found three small wired switches inside. One of these switches appeared to have shorted out. So I searched online and found Partselect.com. I found a matching switch , ordered it (arrived in couple days), put it in, and VOILA it works! Thanks Partselect.com.

1. turned off electricity -- unplugged the unit 2. removed 3 screws on top of top vent, removed vent screen then I located the little white cylindrical fuse and popped it out with a table knife. Then I popped in the new fuse. Replaced the vent screen and screws -- plugged in the appliance and it is working again.

I've been fixing and taking things apart since I was a kid. I hoped that it was a bad switch in the door. Got out my test meter and check the 3 different switches. All 3 tested good, but one was a bit hit and miss. It would work if the microwave was on its side and wouldn't when it was set flat. I found the switch online and installed it. Took care of the problem.It was a whole lot cheaper than buying a new microwave. Thanks! Bill Brown, Fridley, MN

replace tray

Extremely easy. Less then 10 minutes tops.
Remove the screw holding the cover to the lights.
Remove the burned out bulb(s) (they may give a little resistance).
Carefully line up the holes for the prongs on the bulbs.
Insert the prongs firmly but gently using the styrofoam holders the bulb(s) was/were shipped in so as not to touch the bulb(s) with your fingers.
Replace the screw to the light cover.
Turn on the lights and give yourself a pat on the back.

This repair could not have been easier! The website was great at helping to identify the problem and the part needed. Users discribing how they did the repair gave me the confidence to do it myself. I got the part the day after I ordered it, installed it and my microwave was a good as new! It was as simple as unscrewing seven screws to remove the bottom of the microwave. Then two more screws to remove the part. Unplug the broken drive, plug in the new one and screw everything back together! Don't forget to unplug your microwave before you begin.

Great website!

After lifting the glass turn plate, I just pulled out the plastic coupler that turns the plate. A piece just broke off underneath for no apparent reason so it couldn't turn the plate. I put on the new one and it works fine.