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Total power loss of microwave
GE slate microwave approximately 2 years old. Completely dead. Power to outlet was good, no gfci was tripped. Started checking fuses, 250v ceramic fuse good, two fuses at the bottom behind the control panel. One on the left labeled 12 on the diagram tested no continuity. One on the right labeled 13 tested good with continuity. So i figured number 12 was bad. Got the part and turns out to be the wrong fuse. Part number was the same but the terminals were the wrong size. Im pretty sure GE has the diagram labeled wrong because i ordered number 13 and it was the right size. Just an FYI if you are ordering those fuses for your microwave that 12 and 13 on the diagram may be reversed. Anyway received the right fuse and tested the new fuse and it tests open continuity and did not fix my issue. Microwave is still dead. There are two other fuses in the back that i need to check so hopefully i find the issue. Hope this helps someone, remember one fuse behind the control panel tests open and the other tests closed and thats how it is suppose to function.
Used plastic putty knife to pop the inside part of door out. Its plastic with tabs that grab the outer part of the door. Removed old handle & replaced. Keep & re-use old screws. New ones too long.
The door broke at the bottom connection to the door
Pulled off the liner inside the door and replace the handle with the 2 screws. Easy, took 20 minutes I got instructions from someone who wrote about doing the repair, no instructions came with the part. As another writer noted, the screws included with the part were too long to use.
Lost screws for the covers on the lights over the cook-top
Placed the screws in the proper areas, used the screw driver to tighten down and I was in business with light to spare. I am happy to have found the proper screws. Thank you.
Fortunately I found a repair video on the internet which described how to get the internal facia piece out of the door to get access to the handle screws. Once I knew how to do that the rest was simple.
completly removed outer cabinet,discharged capicator,removed some internal parts so I could get at the magnetron, .removed replaced magnetron,reinstalled inner parts& cabinet .tested microwave viola everything worked again. Thanks, PartsSelect Ernie
I found an exploded view diagram of of my microwave model which was very helpful. You need only remove outside metal skin by removing 4 screws on either side and 4 more on the back. Remove 4 plastic hole plugs from the top mounting inserts. Gently pull sides out and lift up and back to remove outer skin. The fuse is located on the back right corner behind the control panel. You access from the side. The fuse is under the spreader bar. Lift fuse up gently to remove.
P.S. It was the MSP Capaciter and or the interlock switch, snap apart 21A (19) failure that actually caused the ceramic fuse to blow.
removed frame, took screws out of top and bottom holes, pulling inside frame away from inside of door, aligned handle, put screws back in (difficult, not much room to work), snapped inside frame back in to place and replaced plastic frame to top, sides and bottom of door. I must say that this is the second time in less than a year that I have had to replace the handle and the screws enclosed with the handle are too long. If you screw them all the way in, they go through the handle on the outside of the door. I was not pleased that the handle lasted less than a year and it was $60. But that is the only problem I have had with this microwave.
took frame away from inside of door - removed old handle - attached new handle. On line informationa and directions were very helpful, however it would have been better if instructions were sent with part. Also, screws on new handle were too long for door and started to go through the handle, damaging new handle so had to use old screws from old handle.
bulb burned out light that is under the microwave, which lights the oven below.
thank you for the video--very clear, responsible, applicable although the illustration was not exactly of our kind of light. the bulb was exactly like the one Hotpoint used in its microwave made in 1989! I will come back to you for parts in the future. (You have the model # from my original order.)
I took the cabinet off and saw where the switch had been burnt. So I remove it and order another one from your company. And I put new clips on it with heat shrinks. We might get another 30 years out it, Although I'm 80 years old.
