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JSD2789DEW Jenn-Air Refrigerator - Instructions

All Instructions for the JSD2789DEW
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Leaking water tube connector/union
Received the union I ordered, then discovered that the tubes were different sizes, so I had the wrong part. I had read elsewhere that it was necessary to trim the two ends of the tubes with a box cutter to stop the leaks - I did this, and the leaking stopped. I was then able to go to a local hardware store and get a 5/16 to 1/4 union and replace it. The leaking is stopped, and the water supply in the door is now working like new. No problem with partselect, but I did buy a caliper so that I can check tube diameters if I ever have a similar problem! This is a great site to find instructions - well worth the time to search!
Parts Used:
Water Tube Connector/Union - 5/16 to 5/16
  • Roderick from NEWTOWN, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
7 of 7 people found this instruction helpful.
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Broken Piece
Had to disassemble ice maker to install part. . .
Parts Used:
Water Fill Cup and Bearing
  • anthony from georgetown, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
7 of 8 people found this instruction helpful.
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Water dispenser not flowing properly and ice cubes were hollow.
I removed the water filter located in the refrigerator and replaced it with the bypass plug. The ice cubes and the water dispenser work properly . I am pleased with the outcome especially the price was only $15 and less than 5 minutes of my time. Maytag recommends replacing the water filter every six months at $40 a filter. One can see how this will add up in time. Eventually I am installing an after market water filter in line prior to the refrigerator.
Parts Used:
Water Filter Bypass Plug
  • Darren from Saint Jacob, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
8 of 11 people found this instruction helpful.
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Freezer worked fine but the Refrig. wasn't getting cold
My husband first replaced the Defrost heater and the fridge still didn't stay cold. We had to defrost the freezer once a week and the fridge would stay cold for a few days, but after we replaced the Thermostat Assembly it worked GREAT! Thank you all for your comments and suggestions it saved us hundreds of dollars having to replace an, otherwise, perfectly fine fridge. Good luck to you if you have this problem, it was sooo fast and easy to replace these parts and totally worth the money.
Parts Used:
Defrost Heater and Thermostat Assembly
  • Lucy from Menifee, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 8 people found this instruction helpful.
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The plastic ring that is the connection between the drive motor at the back of the freezer compartment to the auger in the ice bin shattered when my wife was dispensing crushed ice.
Part selects cataglog for parts selection was very easy to use and the online service and delivery was great.
When I got the part, it was not apparent on how to remove the auger so that I could insert the new connector. There were about about 8 visible screws, with star drive heads that I fortunately had a screwdriver that fit, and I could not tell if I had to remove all of them or only a couple.
I ended up removing all, but still could not separate the dispenser portion which held the front of the auger from the back of the ice bin. I finally figured out that the dispenser door trip lever had to be disconnected and I almost lost it when I removed the metal clip that attached it to the outside of the ice bin when the spring loaded lever tried to unwind. I managed to hold it in place, separate the dispenser holding the auger from the rest of the ice bin and replace the connector. I them got the pieces back in place and was able to refasten the spring loaded lever and then replace the screws.
If the spring loaded lever had unloaded, it would have been tricky to try to replicate the amount of turns (load) on the spring tension.
Parts Used:
Ice Bin Drive Ring
  • Larry from Anchorage, AK
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
7 of 8 people found this instruction helpful.
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Icemaker was giving crushed ice only
First I rolled the fridge out and unplugged the power cord. I then removed the ice bin. There was one screw to the left under the ice bin rack holding it in. After removing that screw, I could pull the rack out far enough to disconnect the electrical connector. You have to squeeze the wings b-4 you can pull the connector loose. I put the rack on the countertop, removed two screws and the solenoid with plunger came out. I replaced the old solenoid, put everything back together, and realized I probably just saved myself $300. My Wife thinks I'm a Hero again. It works fine now.
Parts Used:
Dispenser Solenoid
  • Bill from Flowery Branch, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
7 of 9 people found this instruction helpful.
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replace water filter
Unscrewed old filter and screwed in new filter.
Parts Used:
Water Filter
  • Richard from Williamsburg, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
9 of 15 people found this instruction helpful.
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Needed to replace filter
1/4 turn of old filter. it popped out. Inserted new filter, 1/4 turn and it clicked in. Piece of cake. I'm a freakin' genius.
Parts Used:
Water Filter
  • Phyllis from University Place, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
7 of 9 people found this instruction helpful.
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No ice
1 screw remove assembly. Unplug cable harness and remove old cover and wire arm. Replace cover and wire arm and attach wire harness on assembly end. Re attach using screw removed in first step. Plug in wire harness. Making ice within 30 minutes.
Parts Used:
Replacement Ice Maker
  • Jon from Boise, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
8 of 13 people found this instruction helpful.
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Valve Leaking
The valve on the frig cracked when the frig was in freezing temps during a move.
The part was slightly different than the picture on the parts website due to a design change that eliminated the Y in the water line created only one connection on the valve where there used to be two. I found this out reading on other websites.
This design change also resulted in a part number change, but because this website had such good pics and views, I was able to determine the part was right. We received the part within 3 days and installation was easy. We eliminated the Y in the line and attached the fittings.
Parts Used:
Dual Outlet Water Valve Kit
  • Betsy from Zimmerman, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Wrench set
6 of 7 people found this instruction helpful.
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Auger drive motor pulled away from enclosure and water was leaking into the ice bucket
Removed the screws holding the housing inplace pulled and threw away than went to install the new drive motor but the screws were of a different thread so reinstalled the old motor and put the housing and bucket back together. after thawing out the water fill tube put it back into the cup-water fill and put clamp back in place. system is performing like brand new.
Parts Used:
Ice Bucket Support Enclosure Ice Bucket Auger Drive Motor Kit Water Fill Cup and Bearing
  • Charles from Helendale, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
9 of 16 people found this instruction helpful.
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Water dispenser not working
First I unpluged the frigerator, then I turned off the water. Then I removed the the black cover from the bottom back of the frig. The valves are located on the bottom right. Unscrew the bracket that is holding the two valves. I then removed the bottom valve from the bracket, unplug the electrical connections, and connect to the new valve.
To remove the water lines from the valves just move the white ring around on top of the valve and pull the line out and insert into the new one when ready. (the valves are the same colors) Do the same to the top valve, mount back to the bracket, then mount the bracket to the frig, hook up your water line to the valve, turn on the water and check for leaks, plug it in. Then put a glass under the water dispenser and try it out, it'll take a few seconds to get the water running through.
PartSelect was very quick on getting me my parts, TWO days, couldn't believe it. Very good examples of parts on web page.
Very satisfied and will use again.
Parts Used:
Double Inlet Water Valve Dual Outlet Water Valve Kit
  • Christopher from Ponte Vedra Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Wrench (Adjustable)
7 of 10 people found this instruction helpful.
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My icemaker started leaking water into the catch basin and turning my ice into one big ice burg.
Well folks I put up with an ice burg all summer when I really should have took the time to fix it. You know how it goes though. You get so busy you just put it off.
Well don't put this one off because this is just how easy it went.
I came home one evening and wanted to make a drink to relax but that big glob of ice was there waiting for me. I took a crewdriver and beat it down so I could pull the catch basin out. Having looked it over for a minute I grabed a nut driver and took three of the screws out that held it in. I unpluged the wire and bingo it was out. Maybe five min. had elasped.
After taking the unit out I notice how the non stick surface was coming off of the tray and that explains the black pieces that were getting into my ice.
Getting the model number off the back of the fridge and writing it down I went to my trusty lap top and did a quick search for a ice maker for my Jenn Air refrigeraton and blamo...! Part Select came up and I put the part number in their search engine and bingo again there it was, my part.
One quick order and in three days it was right there by my door when I got home.
Now i'm so excited. I went into the house and didn't even chage out of my dress clothes. Within five minutes it was in. Now I just had to wait for the timer to do it's thing and sure enough, I awoke the next morning to a whole tray of beautiful ice cubes. Wow no more ice burgs.
The moral of my story is I spent so much time hacking out that glob of ice and for fifteen minutes of my time, I could have been siping on cold ones by the pool but now old man winter is pressing down on me and I guess a lesson learned was a lesson earned. Fix it!
Parts Used:
Replacement Ice Maker
  • gary from carleton, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
6 of 7 people found this instruction helpful.
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Condenser Fan Motor seized up
First I removed the back cover then removed 3 nuts holding the motor. Next I removed the two wires. Next I attached new connectors to the wires and installed the new motor and everything worked perfect!

Service and shipping were fantastic! I would definitely use Partselect again!
Parts Used:
Condenser Fan Motor Kit
  • Peter from Herndon, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
6 of 7 people found this instruction helpful.
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Ice wouldn't eject from ice dispenser
I removed the black drip grill and unscrewed the two screws holding the faceplate in place. After unplugging the faceplate from the dispensing unit, I removed the four remaining screws; be careful, one screw is shorter than the others.

I then pulled the dispensing unit away from the freezer door and removed the ice door assembly. WARNING: Make sure that you look carefully at the alignment of the return spring BEFORE you even touch it because as soon as I started using the needle-nose pliers to remove the spring, it shot across the room! Also, look carefully at how the end of the plastic rod fits over the old solenoid; in fact, look carefully at the entire plastic rod and how it aligns with everything!

Unfortunately, the pictures in the instructions are fuzzy so you can't really see how the spring is installed and how the plastic rod fits over the solenoid.

The solenoid was easy to remove and replace. Be aware that the plunger part of the solenoid slides in and out easily, so it's easy for it to fall out of the solenoid unit and roll away.

Once I had everything back where it was supposed to be, I screwed everything back in and the ice/water dispenser worked like new. I was even able to clean off some calcium deposits inside the unit while I had it opened.

If I have to do this again, I would estimate that it would only take 15-minutes or so. It took me longer because I didn't look at the alignment of the plastic rod in relation to all of the parts---that is one of the most important steps of this operation.

Anyone who is comfortable using tools and working with small parts should be able to complete this replacement project with minimal difficulty.
Parts Used:
Ice Chute Door Return Spring Ice Dispenser Solenoid and Door Kit
  • Gayle from Fair Lawn, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
6 of 7 people found this instruction helpful.
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All Instructions for the JSD2789DEW
91 - 105 of 911