Models > JNM3163RJ5SS > Symptoms > Doesn’t shut off

Parts That Fix General Electric Microwave JNM3163RJ5SS Doesn’t shut off

Doesn’t shut off is a commonly reported symptom for the JNM3163RJ5SS General Electric Microwave, and we have put together a full guide on how to fix this. This advice is based on feedback from people who own this exact appliance. We have listed the most common parts for your JNM3163RJ5SS General Electric Microwave that will fix Doesn’t shut off. We have included repair instructions, and helpful step-by-step video tutorials. If you are experiencing this issue, not to worry, DIYers just like you have fixed this, and shared their experience to help you!

Fixes Symptom 68% of time
★★★★★
★★★★★
18 Reviews

Rated by 19 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This interlock switch is located in the door latch.

$ 33.44
  In Stock
PartSelect Number PS237015
Manufacturer Part Number WB24X10047

Customer Repair Stories

Microwave would turn on and count down, but not heating and not rotate turntable. Pressing door up would occasionally start heat.

First I disconnected the power and opened the door. Then I removed the top screws holding the top vent louvers, then removed the screw at the top of the touch pad. The touch pad removes by sliding up slightly then tilting top out. I unscrewed two screws holding the door latch assembly. Press the tab to remove and replace switch. Reconnect wires, reseat latch mount by placing top bracket tab in place first, allign and secure with screws. Reseat touch pad by placing bottom tabs in first, tilt forward and press up to seat top tabs, secure with top screw. Secure vent louver screws, plug in and watch your microwave work again.
  • Michael from Ridgefield, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
37 of 58 people found this instruction helpful.
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Microwave runs with the door open

Remove microwave outer cover. Turn on side & locate the upper & lower door switches. Better to replace in pairs even if one is ok. Remove the wire harness to each switch. Then replace switch and re connect the wire harness. Re attach outer cover
and test to see if that solved the problem. If so then well done!!
  • Thomas from Andover, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
35 of 50 people found this instruction helpful.
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Fixes Symptom 32% of time
★★★★★
★★★★★
4 Reviews

Rated by 2 customers 

  

Easy 

1- 2 hours 

Ratings submitted by customers like you who bought this part.   

This is the replacement monitor switch for your microwave. It is black in color and measures approximately 1 inch by ¾ of an inch. This switch monitors the door latch position of your microwave and communicates to the electronic control board whether the latch is open or closed. If the switch is damaged, your microwave may not start, even though the door latch is closed. You can check the continuity of the switch by using a multimeter. Be sure to disconnect the microwave from power before you begin this repair.

$ 24.79
  In Stock
PartSelect Number PS11766871
Manufacturer Part Number WB24X25397