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Small burner would not work and could not control heat when large burner was on
I had an electrician do it. The instructions were horrible. He followed the instructions from your web site. The cooktop was not on an island so he could not remove all the screws to release the top so he worked with the top propped up. When he finally got the connections on, the small burner would not work only the large outer burner is working. He went on the computer to see if he could get more information but was unable to find any information.
Removed element's two mounting screws and disconnected the wire leads on each end. Connected wire leads to the new element and replaced mounting screws. Only took a few minutes to make the change. The oven is good as new.
The original element broke when dad spilled a liquid on it while still hot.
Disconnected power to the range, Took off the oven door removed two screws and disconnected the two electrical connections to the heating element. Made the two connections to the new element and replace the two holding screws. Replace the oven door and plugged in the power cord. Turned on the oven to test and was finished.
This was very easy. All I did was unscrew the brackets from the back of the oven holding the element. Then I removed the wires from the bad element and reversed the procedure adding the new element. It was easy to order the right part and I got the item in plenty of time for the Thanksgiving holiday!
Shattered inside glass when attempted to self-clean
Door was removed very easily. Outside trim pieces were removed. The rest came apart like a simple puzzle. Inside glass is very easily accessed. Upon assembling, time was well under an hour. Shipping was fantastic and I saved close to 200dollars between a service call and a repair.
The sensor is mounted in the top right side of the oven.An extra long screw driver helps to avoid damage to the sensor when replacing it.The connectors were the opposite to the old sensor and I did not see that there were adapter cables included. It might help to connect or tie these together as I only expected the sensor and did not look for adapters.I had cut the wires and used wire nuts when I found the adapters.The repairs works fine. Mike
After cleaning, F1-1 error flashed and neither oven worked
First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!
Oven erratic, not heating correctly, timer beeper sounding
The video indicating •unscrew old sensor, •pull wiring, •unplug old sensor, and •plug in replacement was good until I pulled the old one and saw wire nuts behind the small square hole! After some research, I learned that the nuts COULD come through that small hole with use of needle nose pliers. One of the wire nuts had the edges pinched off (chipped) in the process. Then I learned about ceramic wire nuts, which I'd never previously encountered. Very important if you don't want to melt your nuts! I cut and stripped the end of a disconnect plug to the stove wiring and now I have a plug in place; which, hopefully, I'll never need to use.
The burner would turn on and not off. The temperature just kept accelerating.
Raised the unit and blocked it with 2 boards. TURN OFF THE POWER IF YOU WANT TO COMPLETE THIS REPAIR. Removed the philip head screws for removal of glass top. Remove the corner screws on switch end. Remove screws holding the switch. Remove screws holing the bracket for all switches. Lift and roll gently to get at wiring. Follow the directions for moving wires from old switch to new switch. MOVING WIRES IS THE MOST IMPORTANT STEP. Reverse your procedure to put back together and when finished remember to turn on the power.
After watching the instructional video (and flipping the breaker to my range) it was straight forward and simple. The heating element was a little bent so didn’t originally sit square/flat to the bottom of the oven so I uninstalled, bent it gently a little and reinstalled and it set down flat. It still didn’t take 15 minutes.
Turned the power off to the oven, unscrewed the ends of the element, connected new element, screwed it back in to place and turned the powe back on. The video provided in my shipping confirmation was very helpful.
Turned oven circuit breaker off. Removed oven racks. Removed 2 screws from old element. Pulled element out slightly disconnected wires on each end and reattached to new element. Pushed back in and reinstalled the 2 screws, reinstalled oven racks and turned circuit breaker back on. All done in about 20 minutes.