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JCP930BK2BB General Electric Cooktop - Instructions

All Instructions for the JCP930BK2BB
46 - 60 of 60
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only the inner/smaller part of the dual burner is working
I ordered a new burner assuming As is turns out: nothing wrong with the burner.
Parts Used:
Dual Radiant Element - 9 Inch
  • Albert from South Boston, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 5 people found this instruction helpful.
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finish on stovetop knobs were abraded.
Replaced them with 2 new knobs. They arrived almost immediately; terrific service.
Parts Used:
Surface Burner Knob
  • Diane from SaddleBrooke, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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cooktop inner ring did not work
Dear PartSelect:

I am very impressed by your service and company. My order arrived in less than 24 hours. It was a perfect match and is currently in service. I am very satisfied with the entire experience and will use your company again.

I simply opened up the cooktop with a screwdriver and disconnected the wires to the affected burner. After the part arrived, I reconnected them. I had to swap over two brackets from the old burner, so don't throw it away until the new one arrives. It went back together very easily and worked immediately.

Matt Brennan
Parts Used:
Dual Radiant Element - 9 Inch
  • Matthew from Lexington Park, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
1 of 3 people found this instruction helpful.
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Two stage burner was not working on the outer part of burner.
Locate breaker box and turn off breaker to stove. Removed the two screw in front that hold the top in place. Raised the top and supported it with the box the new burner came in. Removed two screws that held the burner in place and the 5 wires one at a time an installed them on the new burner. Put new burner in place and installed two mounting screws. Reinstalled the two screws in the front to hold the top in place then turned the breaker back on and tested burner. Worked great. Received part in 2 days.
Parts Used:
Dual Radiant Element - 9 Inch
  • Gregory from Pleasant Valley, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
0 of 1 people found this instruction helpful.
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Two burners were not working
I got someone to look at the stove. They told me what I needed. I looked all over the Internet and couldn't find the part. One guy told me just to buy a new stove top because mine was an antique. It still looked good and two burners were still working. I didn't give up. I found the part on partselect bsite and was thrilled. It shipped fast and was exactly the right part. Now my stove works like new.
Parts Used:
Infinite Control Switch
  • Terri from Leesburg, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 10 people found this instruction helpful.
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Broken selector switch
I hired a company to do the work. Two guys had to completely remove the cooktop and then disassemble it...remove the glass, etc. Required dismantling the ventilation system in order to remove the cooktop. I considered doing it myself but glad I hired a pro. Cost $100...worth every penny.
Parts Used:
Switch Seal Selector Switch Selector Knob
  • Sal from WINTER SPRINGS, FL
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    1- 2 hours
1 of 9 people found this instruction helpful.
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burner worked on high only
Followed directions from Rodney of Erath La. Directions were perfect and helped me to decide to under take this job. Job took a little longer spending some time to clean the glass top on both sides and around the counter top where it mounts. The actual repair time was quick and easy thanks to Rodney. Price of the part was reasonable and delivery got here quick. Will deal with parts select again! Carl from Florida
Parts Used:
Infinite Control Switch
  • Carl from Delray Beach, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Burner knob had broken
Just replaced the knob, no tools needed. The knob I ordered was the exact type of my old one so was no problem. Thanks for fast shipping and correct item.
Parts Used:
Surface Burner Knob
  • Hazel C. from Jonesborough, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Small burner not working, outside was fine
Followed directions that I found on the internet and it was easy to remove the old burner and replace it with the one I ordered from you. There was no problems at all.
Parts Used:
Dual Radiant Element - 9 Inch
  • Lynda from Burdock, SD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Twisting of stuck cook-top killed the event
The age of the system resulted in the cook top being heavily stuck by food-stuff to the range surface. The result was a twisting of the top when breaking it free. It caused the cooktop (a $500+ part) to crack diagonally across the whole surface. Thus ended the quick do-it-yourself process, and out to buy a new range. Parts-select was very good about the return process of the un-used and un-opened burner element.
Parts Used:
Dual Radiant Element - 9 Inch
  • James from Kingsville, MD
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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large burner on the dual element not working
The part arrived much sooner than I anticipated. The job was a little harder and took a little longer for me because I'm not good at repairing things. I usually have to call someone. However, I followed the step by step instructions that were provided both on the website and with the mailed item and had no problems. The instructions were clear and easy to follow. The tools needed were very basic - all of which I had on hand. If I could do it - anyone can.
Parts Used:
Dual Radiant Element - 9 Inch
  • Alan from Medina, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Cooktop cleaner was sprayed on top of dial causing short circuit
A cleaning spray was allowed to caused a short circuit of the infinite control switch. Here is the sequence of a very easy way to repair it: Turn off the power to the unit. Take the bottom metal cover off. You should be able to find the one that was burnt out (my was the bigger surface burner switch). Take photos of how each colored wire are connected ( I used my cell phone). Review the photos!! You will see that the switch has two clamps holding the metal cover to the plastic casing on the sides. Using a narrow screw driver, pop loose the plastic casing from the metal clamps. This way you don't have to take the unit totally apart. The metal casing should be fine. Clean it well, making sure it is dry. Take the new switch and also take the plastic casing from the metal top cover. Replace the metal pin and the plastic casing only. Make sure you line it up the same way with the little blue box in the same orientation. You may not have enough room for your hand and your view. By feel, you should be able to place it there and pop it in. Check the taken photos and connect the wires following the same diagram. Replace back the metal cover. Turn the power on. Enjoy dinner!!! Michael.
Parts Used:
Infinite Control Switch
  • Michael from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Element would not turn off
Set cooktop circuit breaker to off.
Remove hold-down straps from underneath cooktop.
Lift cooktop from counter.
Remove screws holding glass top to base.
Remove screws holding switches
Remove two screws holding element switch.
Move wires from bad switch to new switch.
Reinstall.
Parts Used:
Surface Element Switch - 1900W
  • NEIL from FRIENDSWOOD, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The large front right burner of the radiant cooktop did not work
Turned off the power at the breaker. Then I lifted the cooktop by pressing up from the bottom, while my wife slid two boards over the recess. I lowered the cooktop onto the boards, removed 12 screws around the perimeter of the case and carefully lifted the glass top and placed it on a towel on the DR table. (remove the control knobs first) removed the wires leading to the infinite control, marking which color when where, removed the two screws holding the infinite control, and replaced the old with the new. Reattached the wires, replaced the cooktop, replaced the screws, held it up while my wife removed the boards and then carefully lowered the cooktop into the recess. Attached the knobs, flipped the breaker back on and turned control to hi. It worked!
Parts Used:
Infinite Control Switch
  • Arthur from Sarasota, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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heating elements not working through the full range of span
Opened the breaker. Took out two screws holding the cook top to the counter. Removed numerous screws to remove the cook top from the bottom pan. Removed two hex head screws holding the switches in place on each side. Did a wire for wire replacement from the old switches to the new switches. Replaced all the hex head and phillips head screws and reassembled the cook top. Breaker close and did a trial run (smoke test). All worked. The wires are short when you are putting them on the new switches.......a little frustrating. But the entire replacement process was easy.
Parts Used:
Infinite Control Switch Surface Element Switch - 1900W Surface Burner Switch - 6 Inch- 1200W
  • Ronald from Midlothian, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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All Instructions for the JCP930BK2BB
46 - 60 of 60