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JB968BH3BB General Electric Range - Instructions

All Instructions for the JB968BH3BB
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Overheating dual element
Not only did we (my wife did help) replace the dual element but afterwards we realized the control switch was not functioning properly and so that was replaced as well, and now our appliance works as intended. Also the instructions, are helpful as well. We used care not to force or over tighten anything and with two sets of eyes and the extra hands everything went much better. Anything that was removed was noted as to it's location and replaced .
Parts Used:
Dual Burner Control Switch
  • Alberto from TUCSON, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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Oven is off 10 degrees
I changed out the sensor and still same problem. Change out Thermosat and still same problem.
I call the help number and emailed the help but I got nothing but have to many calls because of the virus situation.
Still need help.
I’m an electrician and I don’t want to call a service technician and pay that big bill.
Can anyone there help me out, if so please call.
Ike Stanton
678-525-6644
Parts Used:
Temperature Sensor
  • Ike from LOGANVILLE, GA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Replace Infiniti Switch
Turn off breaker, disconnect electrical wiring, remove cooktop from courter top, turn over , remove switch.
Parts Used:
Infinite Control Switch
  • Ezekiel from FLORISSANT, MO
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench set
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Small front burner on our glass top stove died.
Robert did not do the repairs. I did! 70 year old housewife. I watched a Utube video and thought I could certainly handle that. Ordered my part from your site. It came in two days. Burnet was replaced in under 20 minutes by me! Anyone can do this. Super easy, parts just plug in.
Parts Used:
Haliant Burner with Limiter - 6" - 1500W
  • Robert from FLEMING ISLE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Incorrect oven temperature due to defective temperature sensor.
Performed repair using a video for reference.
Parts Used:
Temperature Sensor
  • Anthony from FARMINGVILLE, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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knob thermostat burnt out
it went well as compared to getting a new ~~800$ cooktop and ~~150 to install, I took a shot for 30$ bucks and it worked great!! problem solved and great support ! !! thanks for all your help
Parts Used:
Infinite Control Switch
  • John from CENTERPORT, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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The main burner on our GE glass cooktop stopped working. It would glow red and work for a second, then go black.
I thought it was the burner thermostat, so I replaced the burner unit. By coincidence, the ceramic outer portion of the burner was cracked in two places, but otherwise intact. That was not the problem, though since the new burner did the same thing as the old one. Then I new it was the Infinite Control Switch, so I ordered it. Replacing it was easy. I turned off the cooktop circuit breaker and made sure no power was going to it. It is powered by 240 volts so you need to be very careful to turn off the power before doing any servicing on it. I then carefully pried up the glass cooktop and lifted it out, so it wouldn't break. By taking off the control knobs, and removing several small Phillips head screws all around the metal cooktop frame and just under the edge of the glass cooktop, I could lift the glass top off from the cooktop, and place it on some newspaper so it didn't get broken. It is important to keep the rest of the cooktop upright. The burners are not fastened down, and only gravity holds them in place. They normally sit on two springloaded pins, one on each side, and the weight of the glasstop pushes them down to their proper setting. So don't mess with them, and make sure each side remains on the two pins after you're done and before putting the glasstop back on. As for the switch, you need to remove two small 1/4 inch metal screws (a socket is very handy for this), one on each side of a metal framework that holds all the switches. After removing that framework, I carefully turned it over and found the correct switch for the burner that wasn't working. In my case, it was the closest right hand burner, which is also the biggest and has the option of having a big, small or both elements turned on, depending on how you turn the control switch. I then carefully pulled off each wire lead, with a needlenose plier to avoid damaging them, and immediately put each wire onto the corresponding same connection on the new switch. Take a close look at the wires on the old switch to make sure you plug them into the same connectors on the new switch. It's pretty straightforward. There may have been one or two small screws holding the switch onto the framework, but I don't recall right now. It was very easy to see how to remove and then reattach it. Then reverse the above steps and reinstall the cooktop, turn on the power and you should be in business!
Parts Used:
Infinite Control Switch
  • Steve from Seattle, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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GE oven showed "F2" error code and was over-heating
I am not the handiest person in the world, and this repair was easy even for me. If you suspect that the temperature sensor is the problem, do yourself a favor and buy this inexpensive replacement part and install it yourself prior to calling a professional who will charge a service fee just for checking it out. Pull your oven out from the wall so you can access the back. Unscrew the small nuts on the back to remove the sheet metal cover. Find the wire that goes to the sensor and unplug the plastic coupling. In the oven, unscrew the one nut that secures the sensor to the back wall of the oven. Pull the broken sensor out and replace it with the new sensor. Feed the wire through to the back and plug the new sensor into the same wire that was just disconnected. Reinstall all of the nuts. Do a "test cook" on some frozen food to ensure that the temperature seems correct (i.e., does it cook as expected in the recommended amount of time). The actual repair takes less than five minutes. I put "30-60 minutes" to account for unplugging the oven, pulling it out, removing the screws, replacing the screws, pushing it back in, and testing the temperature.
Parts Used:
Temperature Sensor
  • Kyle from AURORA, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
2 of 3 people found this instruction helpful.
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Inside Oven door cracked
Easy
Parts Used:
Door Gasket
  • Deborah from Fort Worth, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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The light inside the oven had burned out
0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.

No tools needed, the cap is just held in place with pressure from the wire.
Parts Used:
Light Bulb - 40W
  • Catherine from SEATTLE, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Broken rear drawer support
Installed the new brackets at the back of the drawer with the 2 screws provided. The new rear mount design is much better than than the old side mount.
Parts Used:
REAR SUPPORT
  • Jesse from Knob Noster, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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inner coil of burner no good..supposed to last forever!??
Remove two screws hold cook top down: prop it open with piece of wood. (TURN OFF POWER TO RANGE FIRST!). Carefully make diagram of where wires go: remove and replace.. piece of cake!
Parts Used:
Dual Radiant Element - 9 Inch
  • D. Scott from Melbourne Village, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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The storage drawer came without supports.
I just removed the drawer and installed the rear supports as instructed on paper included with the part.
Parts Used:
REAR SUPPORT
  • Dock from Aurora, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Plastic guide Broken
replaced Plastic Guides
Parts Used:
Bottom Drawer Guide
  • NICK from Vernon, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
9 of 25 people found this instruction helpful.
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Small burner of Dual Burner no longer would work.
Pull out Range and unplug from wall receptacle. Open Range door and remove 2 hex head screws with pliers. Screws located at top inside of range door opening. They hold the burner top in place. Slowly lift front of top burner section up and at same time slightly lifting back of burner section since it rests on 2 pivots. Prop front of burner section open, tilted back, with a piece of 2X4 maybe 2 1/2 ft. long. Make sure the 2X4 is located at the front/middle of range [resting on insulation] and at front middle of burner top to keep it opened firmly and balanced. You have about 5 or 6 wire clips to remove from elec. posts. Use pliers to gently remove clips. Tag the wires with tape to remember which wires go onto the new burner. Or take a close up picture with your phone to remember which wires go where. There are 2 philips head screws holding clips that hold the burner in place. The clips are slipped into a slot to help hold them in place. Mark the 2 slots so that when you remove the clips you will remember which slots to put them back into. You will need to hold the burner with one hand while you are removing the last clip as it could just fall out. Remove old burner and install new burner at same angle as was the old burner. You will have to make sure that the 2 clips are in the slotted openings first as you can not put them in place after the burner is installed in the opening. Reinstall the 2 screws into the 2 clips. Hold the electrical pole fittings with one hand while you gently reattach the electrical clips with a set of pliers. You may need to wiggle the clips back and forth to get them on securely. Remove the 2X4 and gently lower the burner top. The hardest part is now you have to slightly lift the back of the burner top while the front is lifted up and maneuver the back to drop down over the 2 pivots. Then the burner top will drop down in place so that the 2 screws in the range door opening can be reinstalled. I don't know of an easy way of making the top of the burner section fall down over the pivots except trial and error. Maybe use a flashlight to look back where the pivots are located while the top is propped open. That may help you visually to see what you are trying to do.
Parts Used:
Dual Radiant Element - 9 Inch
  • Jerry L from Palmetto, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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All Instructions for the JB968BH3BB
61 - 75 of 144