JB960TB4WW General Electric Range - Instructions

Removed the two screws that hold the range top down. Lifted up yhe range top and propped with a stick. Proceeded to mark the wires connected to the old burner so that the new one would be connected correctly. Removed the wires and then the two brackets that hold the burner in place. Removed the old burner and installed the new one. Connected the wires and resecured top to base. Turned on the current and it worked beautifully.

It took a bit of head scratching to remove the oven door. I had read another user saying he'd removed the hinge screws unneccessarily, so I left them alone. I eventually was able to locate the locks on each hinge. Once they were disengaged, it was a simple matter to lift off the door. After that, I removed all the screws (except the hinge screws) and took the door apart. Once it was disassembled, I found two loose triangular pieces, about 1 1/2" long. I later discovered these were spacers for the two top srews. They were placed on end, and the top screws passed through them. All in all, a relatively simple repair, which absolutely amazed my wife, landlord, faily, etc.

after removing the two screws that are just inside the oven, I propted the top open with the box that the part came in. I drew and labeled the wires as I took them off using a color coding. next I removed the two clips that held the burner in place and marked on the new burner exactly where the clips were attached. Replacing the clips was possibly the hardest part of the whole operation. When you replace the burner, don't forget to replace the insulation pad that is stuck one the metal where the conections are. I missed this and had to reopen the stovetop and slid it on after I was finished. Otherwise it went pretty smooth.

First I removed the oven drawer. Verified that the support clips would rest correctly on rail, then review installation document with supports to locate alternate location for replacement supports. I did have to personally locate 2 fastners not provided with the supports ot complete installation. After installation, oven drawer opens and closes smoothly.

I removed the screws from the underside of the stovetop, lifted up the top, propped it up to keep it from falling (using a large book), and removed the old burner by unscrewing it from the top and removing the wire connections. I then screwed the new burner into the top, and attached the wires back to the burner, dropped the top down (gently and carefully, of course), and screwed the top back down to the rest of the stove. It was fairly quick and painless. Although, putting the stove back into his position was not easy, but that was no fault of the stove!!

Very simple repair. Remove two screws to lift the range top. Then remove the two screws holding the element in place. Disconnect the wires from the old element, connect the wires to the new element. Reverse the procedure and you are done. Total time is anywhere from 15 to 30 minutes.

Turn off power to cook top. Remove 2 screws that hold the cook top to countertop. Lift complete cook top from counter and place diagonally across opening. Remove 10 screws that hold glass top to the component cabinet. Make a diagram of wiring to element. Disconnect wires. Remove 2 mounting brackets from bottom of old element and position them on new element and screw tight. Wire new element as diagrammed earlier. Replace glass top on component cabinet and reinstall 10 screws. Place unit back into counter opening and secure with 2 straps. Turn power back on. Stand back and enjoy your accomplishment.

Turn off breaker, disconnect electrical wiring, remove cooktop from courter top, turn over , remove switch.

Robert did not do the repairs. I did! 70 year old housewife. I watched a Utube video and thought I could certainly handle that. Ordered my part from your site. It came in two days. Burnet was replaced in under 20 minutes by me! Anyone can do this. Super easy, parts just plug in.

Performed repair using a video for reference.

I changed out the sensor and still same problem. Change out Thermosat and still same problem.
I call the help number and emailed the help but I got nothing but have to many calls because of the virus situation.
Still need help.
I’m an electrician and I don’t want to call a service technician and pay that big bill.
Can anyone there help me out, if so please call.
Ike Stanton
678-525-6644

it went well as compared to getting a new ~~800$ cooktop and ~~150 to install, I took a shot for 30$ bucks and it worked great!! problem solved and great support ! !! thanks for all your help

Removed door from range(see manual for instructions). Set door face down on protective cloth material .Remove two top screwws, 3 bottom screws and lift back of door off. Remove two screws on each side of door bottom channel and remove channel. Put in new trim on bottom of glass window and put screws back in. Set back of door on top of front cover and screw two top screws and 3 bottom screws back in. Set door back into range. Lock clips on both hinges.

I thought it was the burner thermostat, so I replaced the burner unit. By coincidence, the ceramic outer portion of the burner was cracked in two places, but otherwise intact. That was not the problem, though since the new burner did the same thing as the old one. Then I new it was the Infinite Control Switch, so I ordered it. Replacing it was easy. I turned off the cooktop circuit breaker and made sure no power was going to it. It is powered by 240 volts so you need to be very careful to turn off the power before doing any servicing on it. I then carefully pried up the glass cooktop and lifted it out, so it wouldn't break. By taking off the control knobs, and removing several small Phillips head screws all around the metal cooktop frame and just under the edge of the glass cooktop, I could lift the glass top off from the cooktop, and place it on some newspaper so it didn't get broken. It is important to keep the rest of the cooktop upright. The burners are not fastened down, and only gravity holds them in place. They normally sit on two springloaded pins, one on each side, and the weight of the glasstop pushes them down to their proper setting. So don't mess with them, and make sure each side remains on the two pins after you're done and before putting the glasstop back on. As for the switch, you need to remove two small 1/4 inch metal screws (a socket is very handy for this), one on each side of a metal framework that holds all the switches. After removing that framework, I carefully turned it over and found the correct switch for the burner that wasn't working. In my case, it was the closest right hand burner, which is also the biggest and has the option of having a big, small or both elements turned on, depending on how you turn the control switch. I then carefully pulled off each wire lead, with a needlenose plier to avoid damaging them, and immediately put each wire onto the corresponding same connection on the new switch. Take a close look at the wires on the old switch to make sure you plug them into the same connectors on the new switch. It's pretty straightforward. There may have been one or two small screws holding the switch onto the framework, but I don't recall right now. It was very easy to see how to remove and then reattach it. Then reverse the above steps and reinstall the cooktop, turn on the power and you should be in business!

This should have been a very easy fix. But, as I tried to pull out the old temperature sensor, the wire would not come out. I was afraid to pull too hard because I did not want to break the wire. So, I coxed it out easily until I could see the plastic connector. Then, the old wire pulled free from the connector leaving the end of the connector inside the back of the oven. I then had to fish the end of the wire around with the piece of wire through the very small hole in the back of the oven. Once I got it close to the hole, I was able to grab the connector with some needle nose plyers. Connecting the new sensor and reinstalling everything was easy and the oven now works just fine.