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GU2400XTPS7 Whirlpool Dishwasher - Instructions

All Instructions for the GU2400XTPS7
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D/W leaked a puddle of water onto the floor every Load
I removed the old gasket simply by pulling on it. I compared its length to the length of the new gasket, figuring there would be some trimming to do -- there wasn't. The replacement was exactly the same.
I placed a mark on the center of the new gasket, and marked the center of the mounting groove. I aligned the two marks, and pushed the new gasket into the groove, starting at the center, and worked my way out towards the two ends. After getting a majority of the new gasket to seat by hand, I GENTLY used the tip of a slotted screwdriver to ensure that the New Gasket was completely snapped into place.
The fit was perfect, and no more leaks. This repair was so simple, I'm embarressed for putting it off for so long. ;)
Parts Used:
Dishwasher Door Gasket with Strike - Black
  • Michael J from Butler, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
10 of 14 people found this instruction helpful.
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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Parts Used:
Spray Paint - 12 oz. - White
  • Howard from Boynton Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
22 of 50 people found this instruction helpful.
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Leaking water drops from the Water inlet Valve.
I followed the video directions on line...they were exactly to the point to do the repair.
Parts Used:
Water Inlet Valve
  • james from gastonia, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
9 of 11 people found this instruction helpful.
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water did'nt get into machine.
i asked the vrtual repair stating the problem of my dishwasher machine ,he then give me two possible solution change the water presure switch which i did order the part and installed it and it works now..............thanks partselect.
Parts Used:
Water Inlet Valve
  • victor from lombord, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
10 of 14 people found this instruction helpful.
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At the time I ordered the feed tube assembly with spinner and the spray arm seal for the middle wash arm, the problem was dishes not getting clean on the top rack. Two weeks later the dishes were not getting clean on the bottom rack as well as the top rack, and liquid dishwasher detergent was left
I followed the PartSelect video to replace the feed tube assembly with spinner and the spray arm seal for the middle wash arm. Washing performance was better, but a couple weeks later the dishes on the bottom rack suddenly stopped getting clean. I decided I probably needed a new chopper assembly, which is identified by PartSelect as the cause of problem for 48% of the cases of dishes not getting clean. Before ordering the chopper assembly, however, I followed the video about how to replace the chopper assembly to determine whether the chopper assembly seemed to be worn out (the video shown at https://www.partselect.com/PS11722146-Whirlpool-W10083957V-Chopper-Assembly.htm). It was worse than I anticipated. I found the holes of the chopper assembly screen blocked by food, and the spinner in front of the screen had broken apart. In addition to finding the pieces of the broken chopper assembly, I discovered a treasure chest of debris, including about 8 pieces of broken glassware, 3 twister ties, a half-inch button, a 3/4-inch screw, and dozens of small pieces of metal. I poured water into the area and used a kitchen baster to suck out the water with all the pieces of debris, finishing the clean-up with paper towels. I ordered a new chopper assembly to replace the broken one, and the part arrived in under 48 hours. I relied on the same video to install the new chopper assembly. The only tricky challenge was getting the new chopper assembly back into place. I first tried needle nose pliers in two sizes, as recommended in the video, but what worked much better for me was using two chop sticks that were each about 1/4 inch square from top to bottom. Needle nose pliers are slanted, but the chopsticks did not vary in thickness and separated the screen from the spinner an even distance apart, making it easier to get the gear shaft on the chopper assembly to align in a straight line with the gear shaft on the pump motor. I also rotated the two gear shafts so the gears of the chopper assembly would mesh correctly with the gears of the pump motor shaft. The video cannot show that step very well because the man's hand blocks vision of how exactly to fit the chopper assembly into place. The video also fails to warn about possible debris around the chopper assembly and to explain how to clean out the debris. After finishing installing the chopper assembly my 14-year-old dishwasher cleaned my dishes as well as a new dishwasher. I spent a total of $110.24 on parts and shipping and invested a couple of hours total. The alternative would have been to spend $800 on a new dishwasher or wash dishes by hand. I am very, very happy with the outcome.
Parts Used:
Water Supply Tube Spray Arm Seal
  • Marilyn Hughes from BOULDER, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
8 of 8 people found this instruction helpful.
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Heater element broke inside washer
I pulled the unit away from the cabinet, unplugged the washer and water line(not long enough to reach) removed two nuts from the underside and replaced the heating unit.
Parts Used:
Dishwasher Heating Element
  • KS from Garland, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench (Adjustable)
9 of 12 people found this instruction helpful.
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motor making a load noise
pull out the dishwasher
lay it on its side
use a 1/4" drive socket with extension and a universal joint to undo the the hidden bolt,
twist the motor 1/4 turn. this is the hard part you have to pull fairly hard and rock the motor around a little to get the o-ring to let the motor slide out.
lube up the new motor with jet dry or soap and insert back it, turn it back 1/4 turn, install the bolt and plug the motor control wires back in, then reinstall it back under the counter
Parts Used:
Circulation Pump and Motor
  • Kenneth from Houston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
8 of 9 people found this instruction helpful.
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My Dishwasher was making a heck of a noise.
Disconnected Power, Turned off water valve, disconnected drain return line, disconnected water line, removed two screws on inside-top that was mounted to counter, pulled out dishwasher while feeding power cord, drain line, water line. Turned Dishwasher on it's side and disconnected water line and water fill line from Fill valve Assembly. Disconnected power connector from Valve. Removed one screw from Fill valve assembly and removed Fill valve assembly.
Installed Fill valve assembly and screwed screw back in. Installed Water line and water fill line from valve. Snapped power connector back in. Doubled checked Fill Valve connections to make sure they were tight. Slide Dishwasher back in while lines and power back through to under sink. Made sure Dishwasher was set in place and mounted two screws to counter. Connected water line to water valve and connected discharge line back to it's location. Turn water back on. Plug power back in.
Turned unit on and checked for leaks at the fill Valve assembly, water line and discharge tube.
Saved ~ $ 100.00. Easy job. I wished I didn't wait so long when it was making the noise for so long...Good luck..
Parts Used:
Water Inlet Valve
  • John from Ripon, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
8 of 9 people found this instruction helpful.
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Does not clean the dishes
If your not getting clean dishes this is an easy check to make that will likely turn out to be your problem. If not, you need to get this far anyway and it's an easy check to make. Remove the top and bottom rack. The bottom and top sprayer are connected together as an assembly by the water transfer pipe the goes up the back side of the dishwasher interior. This needs to be removed. There are two clips that hold the assembly in place at the middle rear of the washer and the top of the washer. Grasp the water assembly with your hand at the location of the clips, top one first and give a twist that rotates the piece out of the clip. Once the assembly is free from both clips hold the assembly at the lower rear where it starts up the back of the washer and move the whole thing to your right to turn the base clockwise. The whole thing will release from the bottom of the washer and come out as one big piece. Set it aside and you will see four torx head screws that were hidden under it. Remove these screws and the round screen assembly that they are holding to the bottom of the washer. Set that part aside as well. Now your looking at the well area where water collects to get into the pump. There will be a little standing water there, it's normal and not a problem. To the left side of the well an inch or two under water you will see one Torx head screw. It's one bit size smaller than the other screws. Remove it and pull up on the cover that it is holding in place. Now you are looking at the chopper assembly, it's a four bladed knife that rotates across the face of a screen. If you can rotate the knife blades and not have the shaft behind the screen move, it bad! Grasp it by the top of the screen and lift it slightly and pull it toward you to remove it. The shaft that turns the blades has worn away where it connects to the blades. It doesn't turn anymore so the screen is plugging and no water is able to get to your dishes. Order a new one and put it back in the same order you took it apart. It helps to have a little screw driver to lift the knife blade away from the screen when your putting in your new part. Load up the washer and give it a test run. YOU DID IT!!!
Parts Used:
Chopper Assembly
  • Craig from ENUMCLAW, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 9 people found this instruction helpful.
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Surprise, I'm not a plumber - replacing impeller and seal kit 8193951A
When the top rack stopped cleaning, I tracked down the problem to the food shredder/chopping blade, and then to the impeller that drives the blade. The knob on the impeller had sheared/broken off. That meant removing the motor, and replacing the impeller. Four hours, a band-aid, and a trip to Home Depot later, here are my suggestions

1. Look for videos – this site is awesome, but they don’t have a video on this particular repair. I found 4 that got me close to knowing what I was doing.
2. Do all the “remove internal stuff” - you had to anyway to find the issue with the shredder/cutting blade
3. Take pictures as you move along, you’ll need them when you have to remember the placement of the water line, drainage hose, wired connections etc.
4. You need a 1/4 inch socket set. A 3/8 drive will NOT work (it won’t fit between the shroud and the base). Don’t start working on the repair, unless you have a 1/4 in socket with about a 6" extension
5. Someone at Kitchenaid should be shot for having the waterline connection facing the back of the unit. Use a short adjustable wrench
6. The order comes with a washer, but when you take the impeller off this model, you’ll see you don’t need it.
7. Placement is everything – there was zero clearance between the bottom of the unit and the floor. Placement of the water line, drain hose, and power line was critical – had to re-position the unit about 7 times to get it to “play nice”.
8. Hindsight – only needed to remove the wire harness for the motor (take pictures)
9. Hindsight – gloves are a great idea – sheet metal is unforgiving
Parts Used:
Impeller
  • stephen from REDMOND, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
7 of 7 people found this instruction helpful.
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quit pumping water
I removed the dishwasher from under the counter. This took the bulk of the repair time along with disconnecting the water supply and electrical connection. I had enough slack in drain hoses that I could turn the dishwasher over to replace the motor. I was surprised that there was only one bolt that held the motor in place. I put the motor on, turned the dishwasher upright and slide it back unde the counter and began the long process ofreconnecting everything. I am sureit could have gone faster if I were younger and did not need glasses for close work. Start to finish took me four hours. This was the fourth time I have replaced motors in dishwashers of various makes.
Parts Used:
Circulation Pump and Motor
  • Robert from West Middlesex, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
7 of 7 people found this instruction helpful.
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water not heating
The repair was easy. Getting the unit to slide out from under the counter was more time consuming.
After water and power is disconnected, tip the unit over onto one side to gain access to bottom. Look for two white composite plastic posts (insulators) about 2" long each with a single wire inside. Remove the two wire connectors then unscrew the insulators from the old heating element using an adjustable wrench. Inside the box remove the two metal element supports and pull out the old element. Clean and dry the area in and around the openings where the new element will be re-inserted. Carefully place the new element into the holes with the included new rubber washers. Re-install the two metal element supports on the inside of box. On the bottom, re-install the two insulators to the ends of the element, do not to tighten too much to avoid over compressing the rubber washers which could cause premature cracking. Reconnect both wires and check continuity from the door mircro-switch (white-violet) lead to the (white-red) lead on Electronic Controller connector #1 (P6). The circuit thru the element should be good if the Multimeter reads 10-35 ohms. Put the unit securely back under the counter and run a test wash. Works fine now.
I do recommend, if don't know how to use a multimeter or are concerned about accessing the electronic control box; contact a professional.
Parts Used:
Dishwasher Heating Element
  • Raymond from Palmer, AK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
9 of 13 people found this instruction helpful.
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Door gasket was falling out
I took out the old one and started in the lower left corner and threaded it all around the edge to make sure the placement and length was correct. Then I came back around with a plastic spatula to firmly seat the gasket into the groove. Worked perfectly and havent had any trouble since!
Parts Used:
Dishwasher Door Gasket with Strike - Black
  • Ted from Los Osos, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
8 of 11 people found this instruction helpful.
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Dishwasher would not work
Major appliance retailer sent out a repairman to diagnose the issue with the washer. They determined the control board needed to be replaced. They wanted twice the price for the part plus an additional two hundred dollars to return and install. Total time to remove and replace the part less than fifteen minutes. I purchhas same issue. Once again the repair people, (another $80.00 for the second service call), say the control board muased the part from Part Select and installed myself. Washer st be replaced. I will purchase another dishwasher.
Parts Used:
Electronic Control Board
  • Timothy from Arlington, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
16 of 35 people found this instruction helpful.
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Would not start
Replaced the switch, that did not fix it, but a new circuit card did
Parts Used:
Door Switch
  • James from Norwich, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
9 of 14 people found this instruction helpful.
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All Instructions for the GU2400XTPS7
91 - 105 of 577