GU2400XTPS1 Whirlpool Dishwasher - Instructions

First research then troubleshoot
Removed
1 Upper rack
2 Lower rack
3 Lower Wash Arm and Strainer Parts
4 Upper Wash and Rinse Parts
5 Accumulator assy.
6 Motor shield
7 Inlet protector (most difficult)
Noticed blade was broken off chopper assy.
Replaced chopper assy.
Runs and cleans like new.
Most difficult step was to remove Inlet protector
After removing two torx screws (#15) used small pry bar to lift inlet protector from position. Not easy to accomplish with hands alone. Inlet protector fits tightly into position.

I removed the dishwasher from under the counter. This took the bulk of the repair time along with disconnecting the water supply and electrical connection. I had enough slack in drain hoses that I could turn the dishwasher over to replace the motor. I was surprised that there was only one bolt that held the motor in place. I put the motor on, turned the dishwasher upright and slide it back unde the counter and began the long process ofreconnecting everything. I am sureit could have gone faster if I were younger and did not need glasses for close work. Start to finish took me four hours. This was the fourth time I have replaced motors in dishwashers of various makes.

When the top rack stopped cleaning, I tracked down the problem to the food shredder/chopping blade, and then to the impeller that drives the blade. The knob on the impeller had sheared/broken off. That meant removing the motor, and replacing the impeller. Four hours, a band-aid, and a trip to Home Depot later, here are my suggestions

1. Look for videos – this site is awesome, but they don’t have a video on this particular repair. I found 4 that got me close to knowing what I was doing.
2. Do all the “remove internal stuff” - you had to anyway to find the issue with the shredder/cutting blade
3. Take pictures as you move along, you’ll need them when you have to remember the placement of the water line, drainage hose, wired connections etc.
4. You need a 1/4 inch socket set. A 3/8 drive will NOT work (it won’t fit between the shroud and the base). Don’t start working on the repair, unless you have a 1/4 in socket with about a 6" extension
5. Someone at Kitchenaid should be shot for having the waterline connection facing the back of the unit. Use a short adjustable wrench
6. The order comes with a washer, but when you take the impeller off this model, you’ll see you don’t need it.
7. Placement is everything – there was zero clearance between the bottom of the unit and the floor. Placement of the water line, drain hose, and power line was critical – had to re-position the unit about 7 times to get it to “play nice”.
8. Hindsight – only needed to remove the wire harness for the motor (take pictures)
9. Hindsight – gloves are a great idea – sheet metal is unforgiving

Replaced the switch, that did not fix it, but a new circuit card did

Simply made sure the cap was securely in place.

no actual 'repair' was necessary, but, i was blown away at the speedy process of ordering and delivery of the part.

I took out the old one and started in the lower left corner and threaded it all around the edge to make sure the placement and length was correct. Then I came back around with a plastic spatula to firmly seat the gasket into the groove. Worked perfectly and havent had any trouble since!

Unscrewed door, removed cover , and removed control panel; the only tricky part of the repair. It slid out by moving it in the opposite direction than it appeared! Once I realized which way it came out, the wiring modules were easily snapped in place; the I just put it all back in reverse order. If I knew how to snap the panel out it would be a 5 minute job.

A warrantied replacement would have cost more; how much depends on how much time a repairperson would "clock".

Disconnected power to dishwasher. Removed water supply hose from inlet water valve.
Removed lower and upper racks. Removed Lower spray arm. Removed tube from pump tp top spinner. Pulled dishwasher from under cabinet (remember to tip to get back out!). Placed dishwasher on its back. Removed electrical connectors from water valve, main motor and drain motor. Removed drain hose from drain pump. Removed pump/motor assy by pulling out wedges and pushing assembly into dishwasher. Removed pump/motor assy from inside dishwasher. Cleaned out pump. Installed new chopper. Re-install pump/motor assy. Re-install driain pump hose. Re-connect the pumps and water valve electric connectors. Slide dishwasher near cabinet for re-install. Re-connect drain hose to dishwasher. Re-install dishwasher under cabinet.Reconnect water supply. Removed top spinner from tube. Installed new spinner onto tube. Re-install tube onto main pump (below lower spray arm). Clean out and re-install lower spray arm. Remove middle spray arm from top rack. Clean out spray arm. Re-install spray arm with a new gasket (gasket may have not been needed). Re-installed lower and top racks. Re-connect power supply. Position all three spray arms pointing towards the door to confirm they were turning. Tested dishwasher - confirmed fill, wash, and drain properly. Also confirmed that all three spray arms were turning. Machine is washing, draining and running great since!

Looked at other side of top rack which still had the stop. Just had to orient the direction of the stop and push it firmly onto the rack arm. Took a couple tries, but it went in and locked. Works perfectly. Inexpensive and easy fix to to very annoying problem.

After pulling the dishwasher out from under the cabinet, I found it underneath near the back right side. I disconnected the old thermostat, unscrewed the clamp holding it into place, put the new thermostat in, screwed it back in and replaced the two plugs. Then I pushed the dishwasher back into place, and it initially didn't work until I found an online forum that was able to identify the reset command for my dishwasher (for the WDT710PAYM4, press any three buttons in a sequence of 1 2 3 1 2 3 1 2 3. After completing that all the lights lit up, and I shut the door leaving it for half an hour) Once the reset finished, the heated dry worked like it was suppose to.

A Mouse friend had seen fit to chew through the original drain line. I used my Model Number, and was able to order the correct part . It arrived the next day. The job itself is fairly straight forward. You will need to access the rear of the machine. This may include shutting off, and disconnecting the water supply line. (Adjustable wrench). Mine is under the sink, on the "Hot" side. You may also need to un-plug the unit. (recommended) . A pair of (Pliers) will be needed for the spring clamp.

Our Kitchenaid dishwasher was leaking so I called a repair service. I gave the model number and serial number over the phone and explained the problem. I was told the rubber gasket would need to be replaced. When the repairman came 5 days later he told me that the gasket needed to be replaced but he didn't have a new one on his truck. He ordered one and said he would be back in a week to repair the dishwasher. That took 10 minutes at the most. He then gave me a bill for $200.49 ($71.49 for the part and $129 for the labor)that I had to pay right then. I wrote him a check so he would leave and immediately called the repair company to tell them the price was outrageous and that I had never before paid for a repair before the work was done. I was simply told it was their policy. I then told them I was stopping payment on the check - which I did. I checked on-line for the part and found your web-site and the the part I needed for $27.62. I ordered it on a Monday, it arrived on Tuesday and my husband easily installed it that evening. Thank you, thank you, thank you!

I am a 61 year old woman and it took me a total of 2 min. max. Popped it into place and pushed in button that holds it..Taa Daa...perfect!

Pulled front panel and replaced door switch. Extremely easy but did not fix the problem.