Replaced motherboard, parts select,very helpful in helping diagnose problem! Exchanged parts, credit account after returned parts. Great customer service All good stuff! They brought their A game for this diy-er...
The Mid Spray Arm Assembly was not spinning due to a dish that was in placed the dishwasher that was too high and hitting the arm. When it spun until it broke the center shaft. Replacement was easy. After removing power I pulled the upper tray out and removed the Conduit Mid Tiered Assembly by unsnapping it from the tray. I twisted off the broken spindle of the damaged arm assembly from the Conduit Mid Tiered Assembly and inserted the new arm and gently pushed it until it snapped into the Mid Tiered Assembly. Reinstalled the assembled parts by snapping into the tray making sure it was centered.
I loved the service I received. The site pulled up the correct make and model basket I need for my dishwasher and gave me several options. I order with ease and it arrived within a couple of days. No tools required.
Remove top rack stops, slide out upper rack from rack railing, turn over upper rack and attach spray arm using spray arm bearing and screw. Reassemble in reverse order.
Removed old basket, put in recycle bin, placed new basket in dish washer. The damage to the original basket was my fault. I now know not to drop heavy knives point down into the basket.
