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Gasket at the bottom of the door disintegrated.
Took off the kickplate, diconnected the wires and removed the whole door by lifting straight up, removing spring wires from hinges. Once door is disconnected from the machine, removed one hinge by removing bolt. Slid gasket into place, secured hinge back in place, then reconnected wires at bottom, replaced hinge spring wires and slid door back down onto hinges. Now that we know how to do it, could do it in 15 min to half hour.
The service rack vinyl coating had worn off on the rails on the bottom resulting in the metal being exposed and rusted.
Could not do the repair. The incorrect service rack was shipped. It was a different model than what was ordered. It was a different size and would not fit. Had to ship it back at my own expense. Service rack was $77.03 and that has been reimbursed. The return shipping cost to me was $43.75. That expense still has not been reimbursed. I do not want to risk ordering another service rack and risk having to go through the same type of service again.
I fixed this issue by replacing the Dishwasher Tub Gasket (PS11774412) and the gasket on the bottom of the door (PS11700870). Replacing the tub gasket is very easy and straight forward. You just pull it off and put the new one on. The door gasket was much more complicated. See the steps required for replacement below:
The * indicates the part number in the diagram I am referencing
1. Remove the Toe Kick Assembly (*759) 2. Remove screws holding dishwasher to counter and pull the dishwasher out 3. With door shut, disengage the springs on both sides from the arm hinge assemblies *800 (I did this by taking the rope off the pulley hinge *734) 4. Disconnect the wire going from the dishwasher body to the door (there are two or three supports for the wire that need to be removed for it to come free) 5. Open the door about 15 degrees and pull the door upward (only one angle will work for removing the door) 6. Place the door on its front on the ground 7. Remove the two screws (*745) that hold one of the arm hinge assemblies to the door and pull the hinge away from the door (you don't need to pull it all of the way out) 8. Pull the old gasket out to the side and install the new gasket
Terrible! Bottom rack was wrong... original was discontinued. Fork and knife holder did not fit in original location. Parts company new this and still processed the order! Disaster!
Replaced floating seal. Un plugged and Pulled washer out from the counter and laid on its left side. Pull pump out of seal by hand. Straight screwdriver to lever seal out of fitting. Clean hole and wipe seal then push into hole. Reinsert pump reverse install. To make it easier I previously extended the water supply hose to nearly 8 feet so did not have to disconnect it.
The dishwasher had been installed before we added 3/4 oak floor, so I could not pull the dishwasher out from under the counter. That will be a major project when the dishwasher dies. To remove the door, I removed the two 1/4 " screws on the right and left bottom of the door. I used a box wrench since that was the only way to reach them. One had corroded due to a leak. it took some coaxing but finally came loose. The hint about opening the door 27 degrees and propping it open with two Allan wrenches through the hinge holes was very helpful. Then I lifted the door a little and gently pushed toward the counter releasing the door form the hinges. I took the door off to find a leak and found the right corner edge of the inside tub had cracked. Not sure how this happened. I cleaned and sanded the crack area and used J-B Weld to epoxy the crack. Replacing the gasket was easy. Slide out the old, slide in the new. Everything went back together smoothly. If I hadn't needed to repair the tub, the hint about opening the door all the way and sliding it out part way might have worked to change the gasket. Note. Unlike a stove door the dishwasher door is not that heavy.
damage to gasket (had a slit in the area of the utensii baskets. causing lower right corner of gasket to come out. caused leakage to floor from the lower right corner of door...
As I am 77 yrs of age I was leary of diy but thanks to the reps of "Parts Select" I actually was able to put in the new gasket myself.It did take some time and lots of patience as it had to be seated correctly..I also had to make sure the new gasket was in the groove as it is supposed to be.
Dishwasher was leaking at the bottom of the door (left side)
I removed the old gasket and installed the new one in the same position as the one I removed. I had to feel with my fingers for the ridge to insert the gasket so that it would hold. I must admit that I was skeptical that it would work (the old one didn't even seem very damaged). I ran a cycle and there was no more leaking. We've been using the dishwasher ever since with no issues of leakage.
Online instructions said to remove door. Found no need to. Only need to release one hinge by sliding door upward after removing 2 screws at bottom edge of door which releases both hinges. With door lifted just pry out old seal (it will be stuck so use a strong screwdriver). Then slide new seal in place. Lower door back down on hinge. Job done.