EWA4000B1WW General Electric Washer - Instructions

I noticed the agitator would spin all the way around, in each direction. Also, the machine would make no sound, associated with washing, during that part of the cycle. I pulled the fabric softener reservoir off, with fingers on each side of the agitator, i pulled straight up and that gives you access to the coupling. Use a 7/16'" socket to loosen the nut, remove it and pull the coupling off. Press the new coupling on the splined shaft, tighten nut, and line up agitator with the grooves, push it down and replace fabric reservoir. Straightforward repair.