DV42H5000EW (A3-0001) Samsung Dryer - Instructions

Issue was the heating element coil, which had broken in places and shorted itself out. I removed the top and front panels to expose the heating element's housing. Then unplugged, removed and disassembled the housing to expose the heating element (there are many videos online that explain the process). Once the heating element was replaced, the problem disappeared. Now the clothes are drying much faster than before. It is definitely worth getting the Samsung OEM part. Many reviews on generic equivalents were negative, despite how attractive the low price may look at first. PartSelect has never failed to impress with quick shipping and quality products.

Samsung had no servicers available, after over 3 months calling and sending photos and signing papers they sent a refund. Never any advice on repair from Samssung. Saw a video by JEFF OSTIROFF that lfor disassembly and location of heating parts. Gor $40 Samsug service manual that was rather useless. Disassembled and tested thermostat, Thermistor, and heat element. Appeared that HI-HEAT thermistor was open circuit all others OK. Sent for new one, arrived damaged insufficientlyb packed Tested original again out of appliance, tested OK. Got replacement for damaged thermistor and put it in, reassembled and IT WORKED! Notvsure if original thermistor was intermittant, or connection problem was the fault.

See Utube.com

Unplugged the dryer for safety. Unattached top of dryer from door with putty tool. Took front of dryer off. Unplugged door. Took off bracket to heating element case. Pulled out case. Replaced the thermostat. Then put all back together and tested the dryer. Works like a charm.

replace Drum support roller & axel and belt

*** Unplug Dryer ***
Spent years (PITA) trying to figure out how to do this repair.

About 2 weeks ago I came across this U-Tube video.
This video really saved the day and I cannot tell you how much I appreciate this guys video.

Here is the link to an awesome video.
https://www.youtube.com/watch?v=6u1_gnJAQ5U

Tip: It may help some of you to bring up this video on your phone or laptop to reference as you do the repair.

Good luck
M

Thank you
partselect.com for a much better heavy duty belt than the original. Way over priced, but well worth it. After watching the video & following it step-by-step, I now have a perfectly running dryer. P.S. don't forget to plug back in the (3) wire harnesses. The entire experience was a great feeling of accomplishment. Thanks again partselect.com

The design of my dryer is a bit different from the video on PartSelect - but it is very close. And if you watch the really good video on PartSelect plus a few others on Youtube you can figure out how Samsung in general designs the different components. You can fix this yourself definitely.

Cost of part to fix - about $50.
Repairman - didn't even ask. Would probably be $300-400.
Cost of replacement $1,000.

I rated the repair "A bit difficult" only because this is the first time I have ever repaired an appliance. If I were to repair this one again, I'd rate it as Easy.

I'm really thankful for the PartSelect video. This makes DIY repairs possible.

Thanks.

Dryer was pretty easy to disassemble. The video helped, especially when re-routing the drive belt. Would definitely but from Parts Select again!

I had to take the whole thing apart to replace the drum wrapper. I followed this very helpful YouTube video for the step-by-step instructions on disassembly.

https://www.youtube.com/watch?v=9ul2BIvVEVU&t=428s

Once the new drum was installed, I followed the steps in reverse to put everything back together.

I would like to direct the attention to PartSelect instead of my repair. They were awesome in helping me to get my parts. I had called, a few minutes after the deadline for overnight shipping, the gentleman helping me, pushed the order through and I got my parts the next day, allowing me to repair my dryer. I have ordered several parts, for several different appliances, (all Samsung) and PartSelect has always come through for me. Excellent Customer Service!!
P.S. Don't buy Samsung appliances unless you want to get good at repairing them!

I pretty much followed the provided videos, but didn't remove the drum. That seemed a bit much. I was able to get the heating element out, and replace the Thermal Fuse and Thermostat. Dryer runs and heats like a top now!

I removed the dryer top and saw that the belt was intact. (I had suspected the belt or something stuck in the exhaust fan or somewhere.) I watched a few youtube videos and took off the rest of the top plates and front door and inner structure that held the barrel. After i inspected and cleaned out the fan blades and exhaust areas, I looked at the pulley rollers (motor and idler rollers). The idler roller looked a little melted and chewed up. I replaced it with the new assembly. Also replaced the belt. Putting the barrel and new belt back on was harder for me than the videos indicated because the spring was very tight and the area to put my hands was small and didn't give me enough leverage. I eventually got someone to give me the third hand pulling the idling roller a little further over and the belt was back on. It didn't take me long to put the whole dryer back together. It is running fine now.

These are not instructions as much as warning that although it is a one-person job, the idler pulley assembly is not as easily manipulated with the barrel there. Doing the fix was straightforward: one screw holds it in place. The men in the videos seemed to have no problem with easily replacing the belt, but I needed help with the tight spring. Perhaps now that I've done it once, I could figure out how to reach around the barrel and yank the roller enough to replace the belt, but with the extra hand it took seconds and was super easy.

We unstacked our washer and dryer and needed dryer feet again.

Followed the video on the website and finished it in a short time. Now it works like a new dryer.