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DU920QWDB3 Whirlpool Dishwasher - Instructions

All Instructions for the DU920QWDB3
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detergent door latch did not work
I removed all the ( what my Husband called star screws ) star screws and removed the housing panel ( holds dish detergent cup and silverware basket ) I discovered everything accross the bottom was all gucked up with detergent soap accumulation. I took the part to the kitchen sink and used the sprayer hose on the part with hot water and it cleaned up beautifully, and the detergent latch then worked ( the spring that operates the latch was all gucked up with detergent accumulation ).
I am the wife and did all of this myself and it only took around 5-10 min. My Husband had to help me figure out the type of screws because they turned out to not be phillip screws, but as Hubby called them.."star screws".
Soooo, I did not need to use the Latch Kit I purchased, so will store it in my parts supply! :)
Happy repairs to you..
Judy Estes Park, CO
Parts Used:
Soap Cup Latch Kit
  • Judy from ESTES PARK, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
17 of 22 people found this instruction helpful.
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rollers and clips on botton dishrack were broken
I pulled off the old clips and easily replaced them with the new clips and popped on the wheels.
I replaced 8 clips and 8 wheels in less than 15mins
Parts Used:
Lower Dishrack Kit
  • Diane from Waltham, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
20 of 37 people found this instruction helpful.
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Dishwasher leaking water out the front door.
replaced the two water defiector's, I had changed the door seal and should have changed the defiectors at the same time. Save yourself some time and ordor both parts. This is a easy fix, anyone can do.
Parts Used:
Water Deflector
  • Robert from Pleasant Hill, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
14 of 19 people found this instruction helpful.
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Water leak from center of motor unit
Removed dishwasher, take to garage, removed lower rack to gain access to top of motor unit. Used star socket wrench to remove upper screws holding top of unit in. Disconnect wires, drain tube and counter weight. pulled motor unit out from inside dishwasher and placed on bench. Proceeded to disassemble motor. Some things were obvious, others not so. replaced old worn out parts with new, used a little lube (Vaseline) in places to assist in getting seals back in place. Instructions were of little help need to pay close attention when tearing unit apart. Reassembled with new seals, installed motor and re-installed dishwasher...NO LEAKS!! Wife and I happy.
Parts Used:
Pump Tub Gasket Drain and Wash Impeller Kit
  • TIM from TULALIP, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
13 of 18 people found this instruction helpful.
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O ring seal was streched out allowing a leak
Removed 5 or 6 screws replaced O ring,Srewed cover back on ,no more leak.
Parts Used:
Pump Outlet Seal
  • Steve from Arley, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
12 of 15 people found this instruction helpful.
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Black spots on dishes, water heater didn't work.
I looked at the cap,nozzle,which had the soft, black, rubber gasket on top. That gasket had begun to disintegrate over time and was leaving black specks on my dishes. I saw that it was simply a screw on installation and I did that myself in about 20 seconds. My husband and I removed the bottom plate at the front of the dishwasher and he quickly loosened the nuts on the heater element, we clipped the new one in, stabbed the connecters in place. He tightened the nuts, we replaced the cover, and my dishwasher works great! Thanks so much for having the parts on such an old appliance. We didn't want to replace the dishwasher, as it is a good one and worked great before. We want our appliances to work until we are ready to remodel our kitchen and upgrade all the appliances. My husband and I are very please with your availability of parts, the ease of your website, your diagrams are great, and the service was quick and reliable. We are extremely pleased. As a matter of fact when I finish writing this I'm gonna order another part for another appliance. Keep up the good work!
Parts Used:
DISCONTINUED Nozzle Cap
  • LaDonna from Cleveland, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Wrench (Adjustable)
12 of 16 people found this instruction helpful.
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No heat. Replaced thermostat
Was able to replace and repair without taking the dishwasher out. Thermostat is behind and to the left of the power junction box. Has 2 wires going to it. It is up against the bottom of tub. I used an angled mirror to see what I was doing. 1 small screw to detach and pull down thermostat. Be sure power is off before you start. Also reprogrammed defaults. Hit any button 1-2-3, 1-2-3, 1-2-3, fast and close door. Let it sit 15 min to run and re-set defaults. Now I have heat and dry dishes.
Parts Used:
High Limit Thermostat
  • Tim from BURTONSVILLE, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
10 of 10 people found this instruction helpful.
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Coating on the rack has worn exposing the metal underneath
There were no instructions with the part, but looking at the old rack it was simple to see how the parts should be assembled. Took the center part from the old rack, twisted off, and applied it to the center of the new rack. Snapped on the wheels and was done. Very simple assembly.
Parts Used:
Lower Dishrack Kit
  • Susan from Shelby Township, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
12 of 17 people found this instruction helpful.
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dishwasher leaks from left side of door
The old gasket came out easily, but had calcium deposits in area. I cleaned the area with vinegar and water and waited until it was completely dry. The new gasket went in very easily and looked great. I started the dishwasher and alas, it still leaks, so the problem was apparently not with the gasket, but some other area. But the gasket is nice and new. Any suggestions on next step0 in troubleshooting?
Parts Used:
Dishwasher Door Gasket - Gray
  • Catherine from Holbrook, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
11 of 15 people found this instruction helpful.
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dishwasher leaked
first i picked out the old seal, use a screwdriver to get it started. Then I pushed the new one in after cleaning the seal channel. I fixed it during a commercial while watching my favorite tv show.
Parts Used:
Dishwasher Door Gasket - Gray
  • SHANE from Dunkirk, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
10 of 13 people found this instruction helpful.
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My original basket had broken so that I was unable to use one section.
Took old basket out and put new one in.
It was the exact basket I needed. No problems!
Parts Used:
Silverware Basket
  • Vicki from Brookland, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
10 of 14 people found this instruction helpful.
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Dish Washer was leaking badly
Simply removed deflectors and gasket, replaced all , took all of 5 mins. workes great now.
Parts Used:
Dishwasher Door Gasket - Gray Water Deflector
  • Michael from Germanton, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
9 of 12 people found this instruction helpful.
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my wife said no water coming to dishwasher!
i took off the kick plate and found the water valve. its the piece that water comes to from under the sink to connect to the dishwaser. it has a plug with 2 wires. i turned off the water supply, disconnected the wires(probably should have flipped the breaker but didnt) took out the 5/16 mounting screws, had to use a little end wrench on 1 because it was behind the water line and a nut driver on the other. i put some thread gook on the connection and put the new one in the way it was and it works great. i am writing this because thats where i got the info to diagnose in the first place and saved me $$$!
Parts Used:
Water Inlet Valve - 120V
  • Richard from North Las Vegas, NV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench set
7 of 8 people found this instruction helpful.
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the axels for the wheels of therack adjusters deteriated
replaced the rack adjusters
Parts Used:
Rack Adjuster
  • gerald from pine river, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
10 of 17 people found this instruction helpful.
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My dishwasher's heated dry cycle wasn't heating up
After pulling the dishwasher out from under the cabinet, I found it underneath near the back right side. I disconnected the old thermostat, unscrewed the clamp holding it into place, put the new thermostat in, screwed it back in and replaced the two plugs. Then I pushed the dishwasher back into place, and it initially didn't work until I found an online forum that was able to identify the reset command for my dishwasher (for the WDT710PAYM4, press any three buttons in a sequence of 1 2 3 1 2 3 1 2 3. After completing that all the lights lit up, and I shut the door leaving it for half an hour) Once the reset finished, the heated dry worked like it was suppose to.
Parts Used:
High Limit Thermostat
  • Brendan from SARATOGA SPGS, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
7 of 8 people found this instruction helpful.
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All Instructions for the DU920QWDB3
31 - 45 of 269