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DU1020XTLQ0 Whirlpool Dishwasher - Instructions

All Instructions for the DU1020XTLQ0
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No heat. Replaced thermostat
Was able to replace and repair without taking the dishwasher out. Thermostat is behind and to the left of the power junction box. Has 2 wires going to it. It is up against the bottom of tub. I used an angled mirror to see what I was doing. 1 small screw to detach and pull down thermostat. Be sure power is off before you start. Also reprogrammed defaults. Hit any button 1-2-3, 1-2-3, 1-2-3, fast and close door. Let it sit 15 min to run and re-set defaults. Now I have heat and dry dishes.
Parts Used:
High Limit Thermostat
  • Tim from BURTONSVILLE, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
10 of 10 people found this instruction helpful.
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Lower spray arm seal replacement
Remove upper tray and spray arm. Remove two screws retaining pipe for upper spray arm and overhead. Unscrew retainer on top of lower spray arm and remove. Gently rotate the upper feed pipe clockwise until pipe can be removed from lower pipe. You may then remove the lower pipe and bearing housing where the seal is. Reverse order for reassembly. I also replaced upper spray arm bushing. Very simple, remove one screw and the arm will come out.
Parts Used:
Spray Arm Seal Spray Arm Seal
  • Fred from Grafton, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
16 of 28 people found this instruction helpful.
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Dishwasher was making a loud noise during the wash cycle and it was getting worse with time. The bearing nearest the pump impeller was failing.
Disconnect the water supply, the drain line, and the two screws that go up into the cabinet frame, then pull the dishwasher out from under the counter. Tip the unit onto it's face and the main pump/motor is facing up. Turn off the power then unplug the electrical connector from the motor. Remove the single bolt at the base of the motor then turn the whole motor ~1/4 turn counter-clockwise. A firm pull will remove the motor/pump at this point.
The new motor/pump has a new seal. See that the arrows on the pump volute and the motor frame are lined up before inserting into the housing. The new motor/pump slides into the housing easily and a 1/4 turn clockwise will pull it in tight. Re-install the locking bolt and revers the rest of the steps to get running again.
Parts Used:
Circulation Pump and Motor
  • Jeff from Madison, AL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench set
10 of 11 people found this instruction helpful.
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Heating element was not working
Very easy repair !!! I ordered my heating element on a Friday , it was on my porch Saturday. I used the directions that Parts.com sent me . I also read everyones Installation instructions ..... Every step was very easy . I did watch a utube video , so I couldn't screw this repair up......... My wife had a new dishwasher picked out for $ 579.00 , my part was $29 dollars , savings $550 dollar ...... After the repair , I ran the dishwasher and the blinking clean lite took care of itself ... The water has never been this hot and dryers the dishes like it was a new dishwasher ...... My advice , read everyone's Installation instuctions and watch the utube video .....
Parts Used:
Dishwasher Heating Element
  • Joseph from Mountain Top, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
11 of 14 people found this instruction helpful.
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The dishwasher would not turn on
Very simple. We had to remove the screws holding the metal cover on the inside of the dishwasher to access the electrical panel. Then we disconnected the wires that were connected to the fuse kit, unclipped the kit from the panel, clipped the new one on, and replaced the wires. Then all we had to do was screw the metal cover back onto the inside of the door and it worked just fine.
Parts Used:
Fuse Kit
  • Mary Ellen from Fairfield, VT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 14 people found this instruction helpful.
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Old gasket was stretched out and allowed leaking
The replacement of the gasket was simple and required only a flat-head screwdriver to push the rubber into the groove around the opening of the dishwasher. Took only about 15 minutes and the door is a tight fit now. I wish I had replaced the gasket 6 months ago when it first started coming loose when we opened the door to the dishwasher.
Parts Used:
Dishwasher Door Gasket with Strike - Black
  • Jennifer from Stockbridge, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
11 of 14 people found this instruction helpful.
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Dishwasher would not pump water
.The easiest way to complete the impeller and chopper motor replacement is to disconnect the power, water and drain line, remove the dishwasher from the cabinet, set the washer on its back.

From this point everything is visible, pump housing, motor, etc. and it's a matter of disassembly and reassembly. Make note or a drawing of where all the wires are connected so you reconnect them in the right spots.

Reinstall water lines and power and check for leaks before replacing shield or kick plate.
Parts Used:
Impeller
  • Gerald from Simsbury, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Socket set, Wrench (Adjustable)
18 of 35 people found this instruction helpful.
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Water inlet valve leaking around solenoid
First removed bottom kick plate cover to reveal the Inlet valve. Saw that it was leaking around the plastic around the solenoid. Turned of the water shutoff valve and unplugged the power cord. Unplugged the two wires from the valve and loosened and removed the tubing going into the valve. Removed two screws that hold the valve assembly to the front frame with a nutdriver. Slide assembly to the right and remove from the two slots. Ordered new valve from Partselect and replaced.
Parts Used:
Water Inlet Valve
  • Douglas from Fairhope, AL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Wrench (Adjustable)
10 of 12 people found this instruction helpful.
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Chopper assembly failure
If your chopper assembly has a catastrophic failure like mine did, chances are it took out the teeth on the circulation motor as well. This will lead to the teeth on the chopper being destroyed by the impeller as soon as you turn the dishwasher back on. First, follow the instructional video to remove the motor (found on this site on the circulation motor page) and chopper assembly (also found on this site on the chopper assembly page). The impeller is screwed onto the input shaft of the motor, and you must keep it from turning so that you can unscrew the impeller assembly. I removed the back cover of the motor (there are four screws holding it on) and held a flat pry bar on the rotating assembly inside the motor to keep it from turning, then unscrewed the impeller from the shaft. Mine came off very easy, but be careful not to let your pry bar slip or damage the motors internals. After that, install the washer and grommet from the impeller seal kit on to the impeller, and screw it back on while keeping the motor from turning with your pry bar. Lastly, reinstall the motor and chopper assembly per the aforementioned instructional videos. The whole thing took around an hour to do, and it is much cheaper than replacing the entire circulation motor.
Parts Used:
Impeller Chopper Assembly
  • Ashley from EDMOND, OK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
9 of 9 people found this instruction helpful.
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Broken chopper assembly. Top rack dishes were not getting cleaned
I followed the YouTube video exactly and it went very well
Parts Used:
Chopper Assembly
  • Benjamin from DUNCANSVILLE, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 10 people found this instruction helpful.
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Dishwasher wouldn't drain; pump drain impeller had come off drive shaft.
Replaced the pump drain as one complete assembly. Couldn't do it from under the front panel as there is a small lug that you have to depress on the top of the assembly before you can twist the assembly counter-clockwise by hand. I tried but I couln't get the leverage. Had to take dishwasher out from under the unit and tip it on its side. The rest was very straightforward. If you can remove the dishwasher from under the unit easily I would suggest you don't even bother trying to change the pump drain while the dishwasher is in place. It's not worth the hassle.
Parts Used:
Drain Pump- 60Hz 120V
  • Harry from Hampden, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
10 of 14 people found this instruction helpful.
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No power to dishwasher
First I shut off the breaker for the dishwasher. I had to remove the 6 screws that hold the top part of the dishwasher door to find the panel with the fuse. Then following the instructions that came with the new fuse I cut the wires from the old fuse to remove it. Next I installed the new fuse and attached the wires and then replaced the screws. Turned the breaker back on and everything worked great.
Parts Used:
Fuse Kit
  • John from Chula Vista, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench set
8 of 8 people found this instruction helpful.
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D/W leaked a puddle of water onto the floor every Load
I removed the old gasket simply by pulling on it. I compared its length to the length of the new gasket, figuring there would be some trimming to do -- there wasn't. The replacement was exactly the same.
I placed a mark on the center of the new gasket, and marked the center of the mounting groove. I aligned the two marks, and pushed the new gasket into the groove, starting at the center, and worked my way out towards the two ends. After getting a majority of the new gasket to seat by hand, I GENTLY used the tip of a slotted screwdriver to ensure that the New Gasket was completely snapped into place.
The fit was perfect, and no more leaks. This repair was so simple, I'm embarressed for putting it off for so long. ;)
Parts Used:
Dishwasher Door Gasket with Strike - Black
  • Michael J from Butler, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
10 of 14 people found this instruction helpful.
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dishwasher wasn't fully draining at end of cycle
Removed drain hose to ensure no blockage in drain. No blockage, then removed drain pump cap (where drain hose attaches to drain pump) with allen wrench. Push tab in on drain pump and twist counterclockwise, drain pump came off. Reversed to attach new pump and it works.
Parts Used:
Drain Pump- 60Hz 120V
  • Richard from Naperville, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Wrench set
10 of 15 people found this instruction helpful.
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Heater element broke inside washer
I pulled the unit away from the cabinet, unplugged the washer and water line(not long enough to reach) removed two nuts from the underside and replaced the heating unit.
Parts Used:
Dishwasher Heating Element
  • KS from Garland, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench (Adjustable)
9 of 12 people found this instruction helpful.
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All Instructions for the DU1020XTLQ0
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