One of the roller assembly froze up & had a flat spot on it. There for causing the drum not to rotate. Pulled it out replaced the roller & up & running.
I took the dryer apart. You have to take the top off, then the door/front off. There are wires & other parts that need to be unhooked as well. A flat tip screw driver can be used to pop the top off. The screws were all phillips. Once you take that all apart, then you can access the drum. I bought the belt because I thought that was what was wrong with it. Turned out to be hair in the drum rollers. Took those all off & put wheel grease on each of them, put new belt on (since I had it LOL) then put it all back together. Make sure everything is lined up correctly otherwise you will have to take it apart & reline (which I had to do) I am a 49yr old female & was able to do this repair on my own!
Added air diverter on exhaust hose and blew out heat limiter fuse.
Entered dryer from rear exhaust port. Removed 2 screws and 2 clip on wires. A little awkward of process but superior method over disassembly of drum and main parts.
Initially replaced igniter. Didn't think it was bad though. Read other suggestions on another website. None were the correct diagnosis for my situation. And when I figured it out they did not offer correct part. The dryer thermistor temp sensor (probe sensor) is what I replaced. Found it on Parts Select. I did replace other parts also. But that's the one that ultimately was the issue. Was not hard at all if one is even a little handy.
1 of 4 Drum Rollers Froze Preventing drum rotation.
Replaced idle pulley wheel, worn drum belt and all 4 rollers (1 frozen) due to dryer age. Site video re general disassembly/re-assembly easily adapted to this model and very helpful with exception of replacement of drum rollers. New rollers received (AGM75510755) were pre-mounted on included shafts. This required removal of existing roller shafts to replace with new shaft/roller units. Site video shows placing a new roller on existing shafts after removing a plastic retaining clip. New roller/shaft assembly is a better option and fortunately I did not order extra retainer clips! Rear drum roller shafts have small carved out space to fit a box end wrench to remove shaft nut. Watch out for sharp edges on internal steel parts!
Dryer work but wouldn’t shut off when finished cycle, had to shutoff from breaker
With a thin flat screwdriver I was able to pry out the old door switch, I replaced it with the new door switch, pushed back in dryer and so far is working since I installed a month ago.
An appliance repairman determined the problem which was that it needed new pulleys and thankfully PartSelect carried them. He installed them in an hour and my dryer runs fine now.
I assumed this was a belt problem. Ordered the belt and followed the excellent screw by screw instructional YouTube provided by PartSelect. In fact, I probably would not have attempted the repair, until I watched the video and was reassured that I could do it. When I got the front panel off, the problem was obvious. There was a dishrag stuck in the blower. Didn't need the belt, but the video was sure worth the price of the part (~$17). Mr. Appliance charges $109 to DIAGNOSE the problem! This was way easier than dealing with them, especially during a pandemic near the holidays.
Repair was easy, but the part does not come with directions. It is pretty self explanatory if you are used to taking things apart and fixing them. Otherwise there are YouTube videos you can pull up. Dryer runs like it is new again though and it was way cheaper than buying a new dryer.