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CVE3401Q Jenn-Air Cooktop - Instructions

All Instructions for the CVE3401Q
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Element burn out. Would not heat
Turn Circuit breaker off.Open the Oven door removed the 2 screws to the top surface. Disconnect the wire harness mark and remove the wires from the Old Element, removed the screws holding the element to top surface, Remove element replace with new element. Install wires, install screws, reconnect wire harness reposition surface. Reinstall screws and turn Circuit breaker power back on. Done and Done
Parts Used:
6 Inch Element with Limiter
  • Dennis from AIKEN, SC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Burner switch was shorting circuit breaker
Removed glass top from stove by taking out hex screws which secured glass top to stove frame. There are two phillips head screws inside the exhaust as well. Removed two phillips head screws which hold the burner switch in place. With a sharpie pen I marked the color coded wires on the faulty switch. Removed wires from the faulty switch. Replaced new switch using the old switch as a guide to insure that wires were connected properly. Secured new switch and glass burner top reversing above procedure. Problem solved. Note: The white dot on the control knob did not line up properly with the off position. Black out white dot and make a new one in the proper spot on the knob.
Parts Used:
Dual Surface Burner Switch Kit
  • Robert from Jacksonville, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
2 of 4 people found this instruction helpful.
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Burners stayed hot and couldn’t be adjusted
Followed Igor’s instructions and it was very easy and straightforward. New switches work great.
Parts Used:
Dual Surface Burner Switch Kit
  • roger from LITTLETON, NC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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Old filter was falling apart
Just placed new filter in slot
Parts Used:
Cooktop Downdraft Vent Grease Filter
  • Elsie from OLATHE, KS
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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Burner out
I didn't repair anything because you sent me the wrong part! I submitted a claim to return it and it's been a week, and I have heard nothing from you. Horrible customer service, I'll be calling today.
Parts Used:
Dual Radiant Element with Limiter
  • Daniel from IONE, CA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
1 of 2 people found this instruction helpful.
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blower motor was making loud noise
removed motor, saw that stablizers were broke and went to a local parts supply shop called SUNDBERG and was given a price of about 49.00 for three stablizers. at that point i went to the internet and found PARTSELECT.COM were i found the same parts for a fraction of the price,17.00, i could not believe it! SUNDBERG customer service was horrible.PARTSELECT custormer service is great and was just over the internet,any how the repair is done no more loud noise and wife is happy again ,for awhile.thanks keep up the good work.i tell everybody about you guys.
Parts Used:
Motor Isolator
  • alphonso from plainfield, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
1 of 2 people found this instruction helpful.
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element or temperature sensor failed: not working
Removed unit from counter, removed 14 screws holding glass top to frame, removed ceramic element, swapped over mounting brackets to new element, checked wireing as per instruction sheet (direct replacement) connected wires, re-installed glass top to frame and placed back into counter. ops check good.
Parts Used:
6 Inch Element with Limiter
  • David from Mary Esther, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
1 of 3 people found this instruction helpful.
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control failed
Couldn't hook up the wires since the instructions were so cryptic. Ended up fixing old control and re-installed it. Worked fine.
Parts Used:
Dual Surface Burner Switch Kit
  • Robert from High Springs, FL
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
1 of 3 people found this instruction helpful.
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replace old grease filter
very easy slip in
Parts Used:
Cooktop Downdraft Vent Grease Filter
  • Rita from Leesburg, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
0 of 1 people found this instruction helpful.
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air grill was broken
threw away the old one and put in the new one, but the reason that i wanted to respond is this website is incredible. its easy to use, very well designed, has reasonable prices, and the part arrived in two days. it took me a total of 20 minutes to find the right part on the website, order it, and install it. i will never go to a retail store for replacement parts again!
Parts Used:
GRILL- AIR
  • jim from dallas, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
0 of 1 people found this instruction helpful.
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Fan not working
Opened the top section of the stove. Re-routed wires to be connected from the speed control device into the new cord. And done. Put everything back thogether.
Parts Used:
DISCONTINUED
  • Roberto from Zapata, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench set
0 of 1 people found this instruction helpful.
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Surface Burner Short
Removed the cook top from the counter. Removed the switch housing and then the switch. Found a match and ordered. Part came in 2 business days. Once I put together the housing and connected the wire housing the burner worked perfect. The downdraft fan remained on. Placed a call to Jenn Air service and was asked to disconnect the fan switch. There must be some memory in the solid state portion of the switch. After a few mins I replaced the fan switch and hooked up the wiring. All worked fine.
Parts Used:
Surface Burner Switch
  • John from San Antonio, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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Lower left Surface Element burnt
1. Remove power from unit. 2. Removed 1/4" sheet metal screw from lower blower vent tube. 3. Lifted the unit above the counter and placed two 1x2" boards between the unit and counter. To remove the Stove Top to get access to the Element you must remove 8 each 1/4" sheet metal screws from the bottom side of the Stove Top attaching flange. 3 each screws on the forward and aft side and 1 each on the left and right side. (Note, the 8 each 1/4" attaching screws are at the top of the Stove Top attaching flange.) 4. Remove the Vent Grill and locate the 2 each cross point screws on the center left and right side of the opening. (Note. Due to the limited space, I used a right angle cross point driver.) 5. Remove Stove Top. 6. Tag electrical connections. Remove and replace Element. 7. Turn on power and check Element. Remove power and Reassemble Unit.
Parts Used:
6 Inch Element with Limiter
  • John from Nashville, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Water boiled over burnt out switch
Knocked breaker removed stove top from iland removed a dozen screws replaced switch put screws back in installed top back in iland put breaker back in worked purfect.
Parts Used:
Surface Burner Switch
  • Eddie from Loyall, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The radiant filament is broken.
Remove the connectors (ID where it goes on the new item). Unscrew the two screws and remove the broken radiant filaments. Install and screw the new radiant filaments; then, connect back the connectors to it's proper connections.
Parts Used:
Dual Radiant Element with Limiter
  • Arturo from Enid, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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All Instructions for the CVE3401Q
46 - 60 of 80