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CTX21GKGR Hotpoint Refrigerator - Instructions

All Instructions for the CTX21GKGR
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
had moved into new house and discovered freezer door gasket incompletely sealing tried using home warranty service but decided trying rather than 100$ service fee. ordered gasket and watched several u-tube videos.
Placed new gasket into dryer,( recommended by 2 u tubes) high heat for about 10 minutes and was a snap getting softened gasket into little tiny slot actual placement was done twice as there was a twist in the seal i missed the first time so did do twice but was so easy this way was almost sad thinking it would have been 100$ deductible having someone do it and who knows what normal cost would have been......thanks u tube
Parts Used:
Freezer Door Gasket
  • philip from FARGO, ND
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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Broken light switch
This was so easy I think it took me 2 minutes. I am not very mechanically inclined but that didn't matter! Works perfect thank you!
Parts Used:
Light Switch
  • Deborah from BRADLEYVILLE, MO
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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water build up in bottom of refrigerator
Allow 24 hours for new gasket to flatten out from packaging. Gently peel off existing gasket. Clean dirt and mold from mount area.
Mount gasket beginning at a corner. Press gasket into place every inch around perimeter. Done! Water is no longer in bottom of refrigerator and it is running more efficiently (less time running) due to the fact that it can maintain the temperature for longer periods of time.
Parts Used:
Fresh Food Door Gasket
  • Joy from BELMONT, NH
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
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40 year old refrigerator brittle light switch fell apart
with a jewelry screwdriver I pried the lock tab in and pulled switch down carefully, the hardest part was that the power wire connector was stuck on good but the pliers and the jewelry screwdriver was its match for a bout 5 minute for one connection a simple pull off prong connection. After the wire connected back to switch it popped back in SNAPP
Parts Used:
Light Switch
  • Loren from EL PASO, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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Fridge light dead even with new bulb
1- youtubed the potential diagnoses, 2- resourced and ordered parts, 3- removed old socket, installed new one :-)... My fridge is an older fridge and could've used a screwdriver for eyeglasses. Plug and play easy... YAY!
Parts Used:
Light Socket
  • marj from NEWBURY PARK, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Light went out in refrigerator
Pop out switch, pull wires, attach wires to new switch and pop back in. Easy smeasy!
Parts Used:
Light Switch
  • Gary from EAST JORDAN, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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The left side rail had broken where the screws secure it to the delidrawer
The left side rail had broken where the screws secured it to the drawer. Your replacement part fits perfectly! In fact the drawer slides easier now than it did before!

I’d read that I should keep the original screws. They were a bit too big to fit the replacement part. A trip to the hardware store solved the problem and the new slide is now in place.

Your description and drawings for this part really helped me out!

Thank you so much for having this service available for my old but trusty refrigerator!
Parts Used:
Drawer Slide Rail - Left Side
  • Cathleen from LOS ANGELES, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Fresh food door gasket was torn and no longer sealing in cold air and warm air out
Removed old gasket and installed new gasket, per the video instructions on the PartSelect website. Instructions were clear and accurate. I wondered if the new seal would fit snuggly and securely, but no problems. The seal holds the door closed more firmly than the old seal did. So far, so good!
Parts Used:
Fresh Food Door Gasket
  • Francois from BAINBRIDGE IS, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Short in the light socket.
Un Plugged the frig. Unlocked the socket by pressing down on the latch. Pulled the socket out ensuring I had enough slack. Unplugged the old socket installed the new. Plugged the frig back in. Tested the switch . Very easy-to-use.
Parts Used:
Light Socket
  • ED from ENON, OH
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Light Switch Not Working - Needed New Switch
Remove the top cover above the door by lifting it slightly and pulling forward. I used a mirror to make sure that there was nothing in the way of accessing the switch from above. I used a blade screwdriver to press against the switch retainer on the topside, while GENTLY prying from below with another blade screwdriver to get the switch dislodged. Once the retainer was past the opening, I wiggled the switch downward and then rotated it to the left when the rounded top right edge of the switch was visible. This allowed the wiring to the connector to pass thru the hole. I pushed the wiring from the top and pulled from below to get the connector below the opening for the switch. I then unplugged the switch, plugged in the new switch and reversed the removal process feeding the connector thru first then rotating the switch to the right to get the rounded edge of the switch thru the opening, then pressed the switch up into the opening until it snapped into place. Total time less than 10 minutes.
Parts Used:
Light Switch
  • Joe from SUGAR LAND, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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My light in the refrigerator was going on and off.
I unplugged the refrigerator. Pressed the tab near the light bulb. Unplugged the socket and reconnected it.
Parts Used:
Light Socket
  • Nan from PURCELLVILLE, VA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Light would stay on when door closed
Extremely easy repair, the hardest part was getting the old switch out. I used a pair of needle nose pliers to squeeze the tabs in and it came right out.
Parts Used:
Light Switch
  • James from Glendale Heights, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
3 of 7 people found this instruction helpful.
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sweating / leaking water
it was so easy I need to put an ad online to replace gaskets got the right part on time get fit
Parts Used:
Fresh Food Door Gasket
  • John from Bryan, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 4 people found this instruction helpful.
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Broken light switch
took a little more effort than the video show to remove old module and replace new. Works fine now.
Parts Used:
Light Switch
  • Ted from SANDWICH, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Broken bottom door hinge
Removed door and unbolted old hinge. Then put door back in place while installing screws. Two minute job, tops.
Parts Used:
HINGE BOTTOM
  • Mark from Warren, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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All Instructions for the CTX21GKGR
76 - 90 of 135