I am a 74 year old single woman. I removed the drawer and replaced the guide which has been missing for some time. Wish I had none about your company a long time ago. Thank you
We have an older .......range that came with our house when we bought it in 2000...the stove works fine (for an electric stove!), but the drawer was always problematic. Sometimes it would sit straight in the appliance cabinet and sometimes it wouldn’t. Sometimes it would flop up and down, sometimes it worked and sometimes it didn’t!
We lived with it for TEN years...then a couple of weeks ago I needed a pizza pan. I opened the drawer and the darned thing wouldn’t go back into the stove properly. I played with it for awhile, trying to figure out why it didn’t work correctly! After some energetic observation (accompanied by some choice words about American engineering!) I realized the front drawer guide was broken off!! It was one of those “Aha!” moments!!
I retrieved the plastic piece and went to a local appliance store to get a replacement. They said they’d order one (for 8.95 and I pay shipping and handling!), and it would take 2 to 3 weeks to get it! I declined their offer. Surely, somwhere on the internet there was a supplier who had this part!!
I sat down with my MacBook Pro and looked up “range parts” and was immediately directed to partselect.com. I looked up the part (which was ONLY $3.38) and ordered two. I had the parts in my hand in four days, and even with shipping paid less than half what the other place wanted locally.
I pulled the drawer out, literally dropped in the new guide, and the drawer has worked flawlessly since!! We are forever grateful for PartSelect and will always keep their address on top of our web vendors list!!
Give them a chance...the least you could do is save some aggravation, and maybe a little bit of money, too!!
I removed the brokne ones and replaced them with the new ones. I appreciated PartSelect giving a picture of the parts so i didn't have to search for the part number.
No problem..... I just had to slide the new one in..It took all of 5 minutes... I searched so many different places for the part until a friend told me about Part Select!!! Thank you so much...
First i removed the drawer. Then i removed the broken drawer glide and replaced it with the new one. Then i put the drawer back! The parts were a perfect match...
I used a screw driver to pop the broken glide out and then snapped in the new one. The repair took all of about 30 seconds. It probably would have taken even less time if the former owner had not epoxied the broken piece in place.
Found correct parts on Partselect.com, watched the instructional video, ordered the parts and installed them when they arrived. Very simple, very easy.
The plastic piece broke and I had to replace it to hold the drawer in place
Snapped in the plastic piece after I actually ordered the right piece....wasn't paying enough attention when ordering and didn't have a book that showed the image so I could make sure....went off the image on your website......which is awesome. Totally my fault. Thank you for your wonderful service.