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The surface element quit working, when I tried to remove it, the element cracked.
Turn power off to the stove! Opened the oven door, removed 3 screws holding the top down. Lift the top up. (Take a picture first of where exactly the wires go and where the prongs go) I unplugged the 4 wires from the element. Use a screwdriver and pry the prongs through the metal brace. Remove the prongs from the old element because they are a separate part and don't come with a new element. If you wish to continue to use the stove, tape the ends of the wires up, because they will be hot when you turn any other burner on.
Removed two screws that are attached to handle then removed four screws from bottom edge of oven door. I was then able to remove the outer door glass,this gave me access to the three inner glasses. After removing the retainer for the glass assembly,I was able to remove all three and replace the inner one.I reversed this proceedure to reassemble.
I forgot to remove something I had saved in the oven, planning to remove it before using the range.
Very simple. Removed oven rack that had melted residue on it and replaced it with the new one from your company. I want to tell you that the delivery service I received was just geat. Took less than 48 hours to arrive at my home from the time I placed the order on line. Keep up the good work and I will be happy to share my experience with those in need of you services. Thanks. Marilyn Kasson
There were only 2 screws that held the door handle & cap in place, removed screws & handle to get cap pieces off. Ordered new cap, - lost screws - cap delivered - no screws had to order screws, damn! They're expensive too !! Got screws, installed handle & cap, now wife is happy again!
The switch wasn't working on all the different settings.
first thing was to turn the breakers off. then pull the range away from the wall. used an 1/8 th inch socket to take off the back panel to get access to the switch.used a Phillips screwdriver to disconnect the switch under the knob in the front. took off the wire terminals one at a time and matched it to the numbers on the old switch.replaced the knob, screwed it on to the range. turned the breakers on and tested the switch.worked fine, replaced the back cover and pushed it back into place.