71099 LG Refrigerator - Instructions

1. Shut off water to refrigerator. 2. Removed bottom sheet metal cover (6 screws). 3. Removed leaking water inlet valve assembly from refrigerator (1 screw). 4. Remove water inlet tube (loosen nut) and tube back to refrigerator (pull from water valve after remove cotter pin washer). 5. Detach two electrical wire harnesses. 6. Install new water inlet valve assembly to refrigerator (1 screw). 7. Replace both water tubes to water inlet assembly. 8. Re-attach both wiring harnesses. 9. Turn water to refrigerator on. 10. Check for leaks. 11. Re-attach bottom sheet cover (6 screws).

Insert the top first and then twist to insert bottom

The Refrigerator now runs very quite.
After watching several videos I started on mine and found that it was a bit different than any in the videos. However all but the back panel was shown and that was helpful.
The back panel was a bit difficult but a hair dryer seemed to help .
All in all it was a good choice to do it myself as it was done quicker than waiting on a repair man.

Unplugged fridge, shut off water supply disconnected water supply from fridge. Remove screws that hold lower cover on back of fridge, removed screws holding valve assembly to fridge. Disconnect two electrical connections, remove black c-clip on out flow water line, lift fitting on outflow line side and pull water line off. Replace with valve assembly in reverse order

I could not as the spring was too large and did not fit. Calls to Parts Select were not very useful as I described the problem and was told that that was the correct part, even though I supplied photos.
Rather than research the problem, I was told to call LG. Not exactly the response I expected from an authorized distributor. By the way, LG service said to call an authorized distributor, so round and round I go Please help.

I installed the new 3 wire ice maker very easily, but it was defective. I was told that instructions for the return of the defective part would be sent later due to the virus. I have never received the return instruction.
I did receive a credit for the defective part. VERY Satisfied with y’all’s service.
Waiting for return instructions if y’all still want it back.
Thanks,
Thomas Pennebaker

Initially the wrong spring was sent. The coiled spring must have COUNTERCLOCKWISE wind for this refrigerator door. A spring with a clockwise wind was initially sent. Partselect very promptly and efficiently corrected the problem at their expense. For this reason I give them a strong recommendation.
View their instructions on youtube.

Unable to complete repair due to lack of response to emailed question concerning another spring. No picture of spring in question on website making it impossible to be sure of comparability without clarification. Unable to call currently due to no in person support. Just stuck now without an answer. Frustrating to say the least.

Thanks to videos on You-Tube which showed step by step removal and replacement. It was a simple process. only thing missing on the video was information on the green ground wire.

Swapped old one with new one. New one had extra plug not needed.

I watched a couple of You Tube videos on how to make the repair, ordered a new spring from Part Select, and installed the new spring when it arrived. Took about 5 minutes for the actual repair.

Check the spring when it arrives. The first one I received was wound the wrong direction. Called customer service and they were super. Refunded the charge for the first spring, found the correct one for me, and mailed it out.

Watched tube video about the repair
Ordered part
Performed repair as per the video

The assembly sent is different than what is on the unit. The connectors do not match. We called and it seems you don’t have the correct part. The only part we have found will only connect the ice maker or the water. It will be a shame if I have to buy a new refrigerator.

Just like on YouTube very easy to do

fast with help from pictures from the internet.