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Door was falling down quickly
Only one friction sleeve was broken. So I pulled out the dishwasher to see how the one on the other side went on. It was very easy to replace and I replaced both. Unit works fine now.
Follow the u tube instruction. Replacing the pump was very simple and easy. The hard part was getting the dishwasher out of the cabinet and back in again.
12 screws remove door outside panel unplug wire remove 6 mounting screw remove old unit put new unit in place put 6 small mounting screws back plug wire in put front door panel in place put 12 door screws in your done now you can start and test run
drain pump noisy, broken piece of glass caught in pump.
removed kick panel with screwdriver, 90 degree turn of screw. Put towel under drain pump. Disconnect drain hose by loosening spring clip with pliers to provide access to pump. released spring clip on old motor while turning counterclockwise to separate pump from drain reservoir. inspect drain reservoir from inside machine to remove any foreign objects. Installed new pump by indexing attachment flanges to notches in reservoir and turning pump clockwise until locking tab makes audible click. reattach drain hose insuring hose is contacting "stop" ribs on drain hose pipe. Run wash cycle on machine to insure there are no leaks. Re-attached kick panel.
Removed old tine rows and replaced with the new parts. No tools were needed. Each was replaced one at a time so the old ones could serve as a model for how the new ones were inserted and attached. Not much more complicated than changing a light bulb. Parts appear to be good original equipment quality but quite pricy for these very simple pieces.
Friction sleeve came apart ....would not hold door in place
Pull dishwasher out a few inches. Disconnect spring from plastic connector with long nose pliers. Remove connector. Replace friction sleeve. Replace connector.Reconnect spring to plastic connector. This completes repair.
After bailing out the unit, filled filter hole with a moderate amount of Dawn dish washing detergent. Ran dishwasher twice to remove all Dawn from the unit. Had to bailout the water (and suds) from the washer both times. After the dishwasher finally drained I inserted the new filter..
Did the repair, but needed one extra step not described in video:
I followed the directions on the PartSelect Youtube video - very helpful! I do believe the heating element was the original culprit, as it had a "burn" area about the size of a dime that caused it to almost break into two parts. Obviously a point of failure.
BUT - after replacement, it still did not solve the problem of the dishes not drying.
After much web searching, I tried the diagnostic mode on the dishwasher, and that did a hard reset of the logic board and FIXED the problem.
So in all, it required both a new heating element AND a hard reset via diagnostic mode.
Dishwasher would not drain. Pump was jammed with broken glass .
Turn off breaker to dishwasher. Remove lower basket. Drain any water using a wet vac. Remove bottom cover plate. Should be 2 plastic screws using flat head screwdriver. Should be able to reach pump. Turn counter clockwise to remove. Disconnect plug wire on pump. Install new pump by turning clock wise. Reattach wire plug. Run a wash cycle with empty dishwasher and check for leaks. Replace cover plate. Done.
