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4ED25DQXAW00 Whirlpool Refrigerator - Instructions

All Instructions for the 4ED25DQXAW00
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Broken front roller set and a snapped shelf support.
While moving our refrigerator when remodeling the kitchen, the front roller assembly shattered from age. The original set was made of nylon and age made it very fragile. Also to make the move easier, we removed the shelves. In the process the lower shelf support stud snapped.

When the parts came the first thing repaired was the shelve support stud. Very easy job to do, just take the pliers and rotate the broken stud counterclockwise a quarter turn and remove. Put new stud in the hole in the same position as the removed stud and gently, but firmly rotate the stud a quarter turn clockwise until it seats.

The front roller assembly requires a socket set, block of wood about 1/2 - 1" thick flashlight and 4’ level. First, remove the front grill by opening both doors of the side by side and pulling the grill out of its left and right side anchors. Close the doors. Place the block of wood under the front support near the center. Remove the leveling screw from the old assembly and install it loosely in the new assembly as the new assembly has no leveling screw. This will now allow you to remove the old assembly by removing the remaining screw in the roller assembly on the front refrigerator support and turning the roller assembly slightly counterclockwise and pulling out the front. You may have to wiggle it, as it sits in a slot on the side support of the refrigerator. To install, place the new assembly in the same position as the old, locate the slot with the flashlight and push the roller set tab into the slot. Attach the support screw and tighten while holding the assembly in place. It is a good idea to replace both rollers at the same time. The same rollers will fit both sides. Now level the refrigerator by tightening the leveling screw until the front rollers now touch the floor. Next, place the level on the top of the refrigerator diagonally but not on top of the door supports. Turn the leveling screws until the bubble is in the center when the level is set in either diagonal position. Replace grill and you done.
Parts Used:
Refrigerator Front Roller Kit Shelf Support Stud
  • Jerry from Fostoria, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
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The icemaker stopped filling the ice tray to make ice.
I checked the fuses and hoses in the back of the refrigerator to make sure water WAS in fact getting to the front of the fridge. Since the water through the front door worked fine, I had to check the water tube running to the ice maker. It was fine and water was waiting to go somewhere! I decided to pull the icemaker out of the fridge to see what I could fine. Once it was out, I took the ICEMAKER CONTROL AND MOTOR ASSEMBLY off (that's the side part with the dial on it). Only 3 screws to take that off, and it was EASY to see what was wrong once I took that off. There was a connection that was obviously bad (looked almost like it had burned out). My thought was that it was obvious what part was bad, what would it hurt for me to try to fix it myself? When I got online to find the part, PartSelect was the only one that I found that had the EXACT part that I needed, and lucky for me, there were multiple pictures of multiple angles of the part so I could compare and make sure I had the right one!! The part with shipping cost less than the cost of a repair tech to even come out and look at the fridge. Then add the cost of the part and labor if I had the repair tech fix it...I probably saved about $250!!!!
Parts Used:
Icemaker Control Assembly
  • shannon from sierra vista, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Our six year old fridge would not stop running - everything was frozen. Found if I tapped on the Tstat I could sometimes get it to turn off.
Remove the knobs and faceplate to get at the screws behind it. Removing the sensor is a bit involved but everything else is fairly straight forward. See other postings for description / order of operation. Replacement took less than 30 minutes.
Works great now!
Parts Used:
Thermostat Assembly
  • Jeff from Belleville, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Water leaked on floor when water dispenser was used.
1. Turn off water supply to refrigerator.
2. Unscrew water nozzle from dispenser.
3. Remove grill on bottom front of refrigerator.
4. Unscrew tubing at the left side of the union.
5. Unclip tubing from the refrigerator frame.
6. Pull tubing out of the dispenser about 6 inches.
7. Cut off nozzle with scissors.
8. Insert 1/4" diameter x 1" long molly bolt about halfway into end of tubing where it was cut.
9. Insert the remainder of the molly bolt into the end of the new tubing.
10. Pull the old tubing through the bottom of the door.
11. When the new tubing is pulled all the way through the door disconnect from the old tubing. Remove molly bolt if it is in the new tubing.
12. Remove the ferrel from the old tubing and use to attach new tubing to the union.
13. Connect the water nozzle to the dispenser.
14. Insert new tubing into the clips on the refrigerator frame.
15. Re-install grill.
16. Turn on water.
Parts Used:
Nozzle and Tube Kit
  • Dave from Danville, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench set
28 of 30 people found this instruction helpful.
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Studs were VERY difficult to remove
If you have enough plastic to grip with pliers, removal is quite easy. But some of the studs break off at the base making removal very difficult.
I drilled 2 holes and inserted small screws - somthing to grip with pliers. 1/4 turn and they came out.
To insert new studs, a 3/4 turn is required. They will lock in place when properly inserted.
My biggest complaint is the price, $5.00 per stud is a bit excessive.
Parts Used:
Shelf Support Stud - White Shelf Support Stud
  • Brad from Niagara Falls, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
27 of 28 people found this instruction helpful.
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Icemaker arm was broken
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
Parts Used:
Water Fill Cup and Bearing
  • Jason from Austin, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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broken slide
lift out old (broken) crisper drawer cover, replace with new. Replace glass shelf. Took longer to clean the shelf off then it took to replace.
Parts Used:
Crisper Cover Frame - NO Glass
  • John from Rogers City, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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the original auger was plastic and broke
Pretty easy to replace..just take your time with the ice crusher but the teeth are labeled a..b..and c. This auger is steel so I should have no problems with this breaking. I received this item less than 24 hrs after I ordered it! On Christmas eve...Thanks to all of you
Parts Used:
Ice Auger Kit
  • scott from Cocoa, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Shelf support stub for crisper broke
I had read here from someone that fixed there shelf support stub and it was very loose, so I was trying to advoid that problem. It took me less then 5 minutes and my only tool was a pair of pliers. A short turn clock wise from the 9 on a clock to the 12 ( which is the top left corner ). then pull the broke shelf stub straight out. Put the new shelf support in the same way you took the old one out and turn counter clock wise 1/4 or from 12 back to 9 and you should have a tight fit. I hope this helped.
Parts Used:
Shelf Support Stud - White
  • edna from las vegas, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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motor coupling weld broken
Removed four screws from ice maker motor/light support.Then unplugged electrical plug from side of freezer.Used two slip joint pliers to remove coupler from motor shaft. installed new coupler to shaft hand tight as will tighten as motor is run.Then reversed tear down order.
Ice dispenser works better than when we first got the refrigerator
Parts Used:
Ice Dispenser Motor Coupling
  • HAROLD from SPRING HOPE, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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refrigerator was intermittently cooling because thermostat contacts burned away.
Turn off the fridge and unplug the power. Inside the refrigerator unit, remove two plastic panels extending from the front to the rear cooling vent by unscrewing two screws. Gently unhook the thermostat tube from the rear vent.

On the control panel, gently pry off the two control knobs and the front control panel. Remove four screws to drop down the control assembly. Unplug the left electrical connector and unscrew the lever control arm being careful not to bend it. Disconnect the right side electrical connector and you can now remove the control unit to a table to easily work on it.

Undo two screws to remove the thermostat bracket. Undo two more screws to remove the thermostat assembly. Install the new thermostat and reverse the process just described. It takes about 15 minutes if you know what to do ahead of time. You will have to reuse the plastic tube that covers the thermostat sensing tube.
Parts Used:
Thermostat Assembly
  • Dennis from Westlake, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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plastic gear broke off - cubes not getting kicked out
removed the three screw holding the broken unit - pulled off the old module.

Before I could install new module I had to loosen some fasteners on ice maker so I could turn shaft to align with new module.

Then push on new unit and three screws. Had tumbling ice in about an hour. My wife thinks I'm a hero. (I am)
Parts Used:
Icemaker Control Assembly
  • Laurence from Middleton, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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in door water dispenser tube broken off 1.5 inches from end
shut off water supply behind fridge then released trapped water pressure in the line at the dispenser. Locked off dispenser controls (push button switch). Removed nozzle retaining screw and pulled out nozzle approx. 3 in. to cut off tubing at black pipe so as to use the old pipe as a guide/pull (fish) for the new pipe by joining the end of the new nozzle to the cut and of the old pipe with electrical tape.Then pulled the old pipe from bottom of fridge while simultaneously feeding/pushing new pipe from top. I had to remove lower grate on fridge to access the pipe on bottom. Remaining coupling connection on bottom was done by hand to avoid stripping plastic coupling.
Parts Used:
Nozzle and Tube Kit
  • haig from La Quinta, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Wrench set
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Fridge side freezing everything.
The fridge side would freeze everything regardless of setting. First, unplug the unit. Remove control knobs and pry off the face plate which is snapped on. Remove the four nuts holding the control box to the top of the fridge. Note there is a mettle rod and the thermostat sensor lead inside a clear plastic tube leading from the control box to the back left corner of the fridge. Remove their cover (one screw). Under this cover in the back is the vent assembly screw. Remove it. On the freezer side, you also have to remove the light cover (snap on) and the vent cover behind it (one screw). This allows access to remove the vent on the fridge side. Squeeze the tabs on the vent(freezer side) that lock the vent in place and push it through to the fridge side. Now disconnect all wire connectors between the control box and the fridge. They have locking tabs that have to be pried out to release. Remove the two screws holding the thermostat to the control box, and one at a time transfer the wires from the old stat to the new one and mount the new one in place. Snap the old thermostat sensor lead out of the vent assembly, straighten it out and pull the plastic tube off. Put a lubricant on the new stat lead to ease in inserting it into the tube. Do not kink the lead. Re assemble in reverse order, plug up the fridge.
Parts Used:
Thermostat Assembly
  • David from Murfreesboro, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
21 of 22 people found this instruction helpful.
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Ice dispensor motor would run but would not dispense ice at the door!
To get the coupler off the motor shaft I took two adjustable wrenches and slit the old coupler where it was cracked.The threads on the motor shaft were stripped closest to the motor.I took two thin washers and put them on the motor shaft so the new coupler would not turn down to where the threads on the motor were sripped.Since the threads on the coupler are left hand they keep the coupler tight as the motor turns the dispenser auger to dispense the ice.I was a bit difficult to unplug the wiring harness but got it after we used a screwdriver to keep the tab bent down until the harness was unplugged.
Parts Used:
Ice Dispenser Motor Coupling
  • Larry from Hague, ND
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
22 of 26 people found this instruction helpful.
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All Instructions for the 4ED25DQXAW00
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