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41797862791 Kenmore Washer Dryer Combo - Instructions

All Instructions for the 41797862791
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Gas flame turns off after a while. No more heat.
Fixed it eventually with part PS470049 ('M' Series Ignition Coil Kit). See separate story.

The flame sensor did not fix it but read on for info on how to replace this part. Before replacing this part, I should have read another posting in a different web site about the ignition coils: if you see a red glow inside the burner unit but the flame does not come on, then the problem is likely to be with the coils, not the flame sensor. However since some users here had solved the problem by replacing the flame sensors, I figured I'd try it. The setting for "More dry, less dry" never worked either so maybe this would fix two problems at once.

This dryer is a stacked front loader sitting on top of our washing machine. Opening the little front door (lower left side) is easy once you figure out that a little screw below needs to be removed. I almost broke the door trying to pull it open. The sensor is attached to the side of the flame area cylinder. It was hard to remove both the screw and the part itself from the slots as it's very springy. In fact when I finally removed it, it dropped to the base of the unit and sparks went flying as one of the electrical clips touched the metal (ground). Tip: first disconnect the electrical lead coming from the back of the unit to the ingnition block and later I used rubber gloves just in case. (I could not access the plug/outlet in the back). I installed the new part easily, though I was confused by the electrical leads: the white wire connects to the lead that has a red plastic dot on the side, but I think that must be a mechanical part and not a (wrong) marking, while the red connects to the other lead. Anyway, I connected it the same way I found it and put it back. Reconnected the other electrical wires and closed the door.

This did not fix the problem which turned out to be with the gas valve coils: as they get old, they turn off the flame when they get hot, even though the dryer keeps on turning. To read how to replace that part, search for comments under part number PS470049 ('M' Series Ignition Coil Kit). I don't know whether replacing the flame sensor is going to fix the "more dry-less dry" function, will have to see. Still, this website is great. Our dryer is a Westinghouse bought in 1991 (almost 20 years old!) and with this fixes it's just like new.
Parts Used:
Flame Sensor
  • Giuseppe from San Francisco, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
22 of 26 people found this instruction helpful.
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the belt was all worn out , it make a lot of noise
i took out the two back screws lift the top.
took the two bottom front screws , lifted andtook off the front panel.took off the old belt an intall the new one in a circular motion put the panel and top back on and done.
Parts Used:
Drive V-Belt
  • CARLOS from BEALETON, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
26 of 38 people found this instruction helpful.
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The upper part of the agitator wasn't working.
I removed the bolt holding the agitator in the tub and lifted the agitator out. There seemed to be a part near the top that was not engaging. I decided to order a replacement to see if that was the problem (my local repairman had guessed the problem was in the transmission and said I should just replace the machine.) I ordered the part online and it arrived in only two days. I was very happily surprised by the speed with which I received the part. I put the new agitator in, tightened the bolt and ran a load of clothes. All worked perfectly
Parts Used:
Dual Action Agitator
  • Bob from Estes Park, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
21 of 27 people found this instruction helpful.
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Dryer drum would squeak and squeal until warmed up, but progressively got worse as the days drug on.
First pry up on the front edge of the top panel of the dryer which is held in place by snap in clips. Pivot the top open and support against wall or other taking care not to pull on wiring harness. Next remove the 2 screws that hold the front panel in place. These are located on the inside of the front panel. The front then snaps loose also. Remove the plastic drum stop located at the top edge of the front of the dryer. Next I removed the 3 drum screws located inside at the back center of the dryer. Next you can you need to remove the belt the motor located at the rear vent panel on the back. Slide the now loose drum out exposing the rear bearing. With a 5/16 end wrench, loosen the 2 screws on either side of the bearing retainer. Assemble the new bearing bracket to match the old one. Apply a liberal amount of supplied lubricant to the pivot ball and plastic retainer. At this point it was helpful to have someone at the rear of the dryer hold the new retainer bracket against the back of the dryer while I tightened the new bearing assembly in. Assemble dryer in reverse.
Parts Used:
Rear Drum Bearing Kit
  • Chad from Glyndon, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench set
19 of 22 people found this instruction helpful.
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Not heat from the dryer
First of all, let me thank your wonder web site and service.


Here is the step-by-step procedure:


Unplugged the power.

Accessed the heater assembly from the front left lower corner.

Turned off the small gas valve.

Unscrewed the copper nut connecting the small gas valve and the heater assembly.

Disconnected the 3 wire connectors.

Unscrewed 2 screws under the heater assembly.

Took out the heater assembly.

Unscrewed the screw for the igniter assembly.

Installed the new igniter assembly. Be very careful with the M shaped coil. I broke a new one. That is why I have order the same part twice. But it still cost me less for hiring a tech or buying a new dryer.

Carefully put the heater assembly back into it position.

Connected the gas connector.

Secured the heater assembly to the bottom of the dryer with 2 screws.

Connected 3 wire connectors.

Turned on the small gas valve.

Plugged in and ran a test.

It worked!!.
Parts Used:
Igniter
  • Hui from Chicago, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
19 of 23 people found this instruction helpful.
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motor shaft was cut out by the tension wheel arm of the belt
this problem resulted from the belt gone bad so here I replace both ( belt & motor )
FIRST OF ALL DISCONNECT APPLIANCE
1. removing back acces panel to the motor (10" X 10" louver ) 2 screws
2. removing the front door by
a) removing the front panels between washer/dryer
b) removing front control panel 6 screws, pushing downward the panel and disconnecting all electrical junctions
c) remove (2) plastic plugs holding the lint collector from the door ( under the lint screen) using pliers.
d) removing 2 screws at bottom of door (previously covered by front panel) and 4 screws holding down the top panel and the door panel.
3. removing the blower housing 6 screws, + one on the exaust tubing, followed by the blower fan first removing the metal clip with pliers then (by inserting very small (2) screwdrivers under) its locking shaft (the 2 smaller of the 3 sections )you can slip the fan out.
4. removing the back panel of the fan housing 3 screws
5. removing the front and back motor holding clips (pliers) and disconnecting its electrical connector.
GIVE YOUR VACCUUM CLEANER A RIDE
Reinstalation is the reverse process, for the motor and the blower then just slip the belt over the drum (from the front) treading it into its motor wheel (through rear access panel) and tensioning it, replace al the open panel reconnecting all electrical connectors and don't forget to reconnect the clear pastic tubing into its switch actuator.

I did spend more than two hours as I had to explore first the whole assembly, now that I know it two hour should be more than enough, if you follow my instructions and you are a little handy 2 hour should be it.
Parts Used:
Motor with Pulley and Blower Housing
  • Marcel from Tampa, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
23 of 36 people found this instruction helpful.
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Washer wouldn't spin
Received lid lock within 24 hours, fixed washer within 10 minutes...up and running. Thanks.
Parts Used:
Washer Lid Lock with External Safety Switch
  • KELLEY from KANSAS CITY, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
22 of 33 people found this instruction helpful.
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No Final Spin Burning Smell
Removed 2 screws at bottom of the front panel - removed front panel by sliding the panel down about 1/2 inch and then away from the appliance- v belt is removed by pushing the tensioner pulley to remove tension from the belt and turning the pulley untill the belt is removed instalation is a simple reverse of the process. I did't have a repair manual so every step was trial and error untill I was able to complete the repair.
Parts Used:
Drive V-Belt
  • NELSON from MAYWOOD, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable)
17 of 18 people found this instruction helpful.
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Broken Belt
I read the others repair story and it was a easy repair, my wife had a repairman come out and check it already, he stated to her that it was a major repair and that he needed to take it to the shop for repair, well he was full of sh##!!! The unit is a stackable washer dryer,if the screws inside the drum backout, the belt comes off and caused mine to brake the belt,my wife found the 2 small screws in the bottom of the tub,theres a small cover on the back that you remove and you can see belt drive pully! Follow the directions that have been explained on others listed it"s easy!!! Mike
Parts Used:
Multi-Rib Drum Belt
  • mike from perry, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
17 of 19 people found this instruction helpful.
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Burning smell, lots of hi-pitched squeaking
I got online and figured out exactly how to take off the front of the washer and then how to replace the belt. It was so easy. The part itself arrived much sooner than predicted. It fit perfectly and my washing machine is now running smoothly and quietly.
Parts Used:
Drive V-Belt
  • Heather from Stephenville, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
17 of 19 people found this instruction helpful.
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Dryer would not ignite
Make Sure Dryer is off and disconnected from power! Also, beware of sharp edges on dryer parts and cabinet.
1) Popped-off top lid with flat-blade screw driver (Insert screw driver in joint between top and front of dryer above door) Spring clips are all that's holding top on in front
2) Unplugged plastic electrical connector located just along the top-right side of dryer
3) Removed one sheet metal screw located about 8" down from top on either side of dryer - total of two screws
4) Pull front of dryer back and pull up at bottom of dryer (Remember that when you replace front you will have to make sure plastic bearing surfaces on dryer tub are centered back in cut-out on front panel. Plastic tabs fit inside the cut-out or else you'll ge a swishing noise when tub rotates)
5) Set front panel to side
6) Flame sensor is located on the left side of the burn chamber sheet metal cover. It has a red and white wire with flat connectors that must be pulled off. Note which color goes to what terminal
7) Unscrew fastener. Note: this screw/fastener needs a non-standard driver to get it out. I have a variety of other drivers beyond phillips/flat types and non of them worked.
8) I ended up using a pair of pliers to just work it out from under the screw. I bent it, as it has a tab that slips in along left bottom edge of burn chamber cover.
9) Finish taking screw out by hand
10) Put new flame sensor in by inserting tab on bottom first. Then, screw in fastener to top of sensor bracket and reconnect wires. White on top and red on bottom terminal.
11) Replace front panel with door by placing in tabs on bottom front of dryer. Again, make sure plastic bearing surfaces are inside of circular flange on front panel
12) Make sure to reconnect plastic cable connector. Note: I added a tie-wrap because it looked like the connector might rub against drum. There are some holes through which you can run the tie-wrap
13) Replace the two sheet-metal screws
14) Push top down so spring clips re-engage with dryer body
Parts Used:
Flame Sensor
  • David from Murrieta, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
17 of 20 people found this instruction helpful.
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Stopped agitating versus level washer feet/leg
My washing machine stopped agitating and spinning and I couldn't afford a repair man...plus I wanted to exhaust any obvious problems first. One of the leveler feet had broken years ago. Since I luckily had determined via reading other posts that the agitator won't work if the cycle safety switch is not functioning right, I thought the safety switch might need to be changed but after careful thought, I decided to order a new levelling leg first because maybe the broken levelling leg was shaking the safety switch so it wasn't connecting right. Once I received the leg overnight, I flipped the washer on its side and had to drill out the old leg. It was a little tricky because of how it broke, but the drill worked. I flipped the washer back up, leveled it with the new foot, and the agitator was miraculously working again...just like new. I didn't need the safety switch. Thanks to partselect.com for having the details of my washer parts to study up on and get me the right part so quickly. I saved myself alot of money.
Parts Used:
Screw-In Plastic Leveling Leg Levelling Leg Pad
  • Sandra from Denton, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
17 of 20 people found this instruction helpful.
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Motor was overheating and kickins off during the cycle
After turning the water off and removing the hoses,I pulled the top off by removing the 2 screws from the clips in the back and popping the 2 spring clips in the front. I then removed the 2 side screws left and right to allow room for the sides to move out of the way of the motor. The back panel is spot welded so the panels stayed connected. I then removed the 2 screws from the water overflow guard on the motor. Once removed I unplugged the wire harness from the motor. After that the 4 nuts were taken off of the bottom of the motor. I pushed the belt tensioner in and pulled the motor out. Install the motor making sure the nuts are tight as they can work loose from vibration.
Parts Used:
2-Speed Motor with Pulley
  • Helen from Madison, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
18 of 23 people found this instruction helpful.
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water continued to flow into machine during spin cycle
After moving machine to an area that allowed easy access to the unit, disconnected the water supply hoses from the inlet valve.
Removed the two screws that keep the back in place, removed the clips that keep the top in place, moved the top over far enough to get the valve out. Removed the screw that keeps the inlet valve in place, disconnected the power supply to the valve, Pulled valve out in order to remove the water outlet hose. Repalced with new vale, and reversed order to install. Works just fine now.
Parts Used:
Water Inlet Valve
  • Howard from Lcolnton, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
16 of 18 people found this instruction helpful.
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No Cold Water
Checked problem on-line and discovered it was the water inlet valve. Matched the part on part select. Com. Finding the part was very easy. Part select had a grid behind the picture to help determine the size and pictures from all sides. Removing the old part, matching it, and replacement took a total of 30 minutes. I now have clean clothes.
Parts Used:
Water Inlet Valve
  • Mark from Pittsburgh, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
16 of 18 people found this instruction helpful.
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All Instructions for the 41797862791
31 - 45 of 528