1- youtubed the potential diagnoses, 2- resourced and ordered parts, 3- removed old socket, installed new one :-)... My fridge is an older fridge and could've used a screwdriver for eyeglasses. Plug and play easy... YAY!
This shelf has been broken for about a year now and my husband tried several little quick fixes that would work for a while and then the shelf would fall again. A quick search online led me to your website, the part arrive within two days, and the shelf was fixed in less than ten minutes. It's working great. We'll definitely keep you in mind for the future.
I ordered the part before noon and I they had it out the door and in my hands within 24 hours! It took about 2 minutes to take out the broken part and snap in the new one!Great service and easy install!
First, I removed the broken end cap from refrigerator door. Then I snapped the new end cap into place. Repair took less than 5 minutes and required NO TOOLS! Easy!! Got my part in one day, Thanks.
This part broke for whatever reason, I do not know.
I needed a pliers to extract the shelf reatainer from its place in the door of the fridge.
I found the part in the partSelect catalog, ordered it, opened the box, and snapped the replacement part into place. I then popped the Shelf retainer back into place where it belonged.
Removed the shelf retainer and snapped the new one in. and reinstalled the shelf on the door. This was a very simple problem! What really impressed me was that I ordered the part from you before noon on one day and received it by 11 AM the next day!!!
Just replace end cap and install. The beauty of this was the door was broken in the evening before July 4 when all retail had closed down early for the 4th weekend. I hit Part Select on the computer, scrolled down the partslist,looked at pictures and figured out from that the necessary piece I needed, hit the buy button and in less than 10 minutes had an order placed. July 7 UPS was at the door with the parts and my reefer was back in business. NO service call and no extra charges!!! Thank You, PartSelect!!!!
I matched the part I needed throught your web site. Then I called and spoke to a customer support person, and gave my personal information to her. I do not like giving my credit card numbers over the internet. Your site allows me to do that.