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36378162891 Kenmore Refrigerator - Instructions

All Instructions for the 36378162891
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Refrigerator would not cool but freezer worked
Based on the symptoms I assumed the thermostat was faulty and replaced it. However, that did not correct the problem so I use a hairdryer to try to clear the vent to the freezer and dusted the coils underneath the unit. Still no luck. Next I pulled the back panel off of the freezer are to check the fan but it was working just fine. However, the coils by the freezer fan were packed heavily with ice so I thawed the ice. That worked.
Parts Used:
Thermostat Control
  • Bob from San Diego, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Socket set
33 of 59 people found this instruction helpful.
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freezer coil frozen solid
Removed the back cover of freezer to acess the coil. Turned the timer to defrost and checked the voltage across the heater. Didn't have any. Stayed on the common side of heater and measured on both sides of thermostat and one side didn't have any voltage. Shorted the thermostat wires together and heater started working.
Parts Used:
Defrost Thermostat
  • David from Greenfield, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
28 of 45 people found this instruction helpful.
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Replace ice maker
New ice maker only used 2 screws and the old one had 3. This was no problem. The old ice maker had already been removed. Just loosen the 3 screws and unplug the cord to ice maker. Only problem with ice maker was with the cord, which I had to use the supplied adapter. It was too long and in the way when reinstalling the ice bin. The ice bin had a small notch area on the bottom left. I used a plastic tie to bundle the cord into the notch. Carefully placed ice bin and no problem. The first part I received was damaged and was replaced 2 days later by a brand new part. Customer service charged for the replacement part but said they would credit my charge card within 2 to 3 weeks for the damaged part. Its been a week and if they follow thru like the said I woild give Part Select 5 Stars for service and Parts.
Parts Used:
Ice Maker
  • Gary from Glendale, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
21 of 26 people found this instruction helpful.
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water valve didn't shut off completly
The valve is not a direct replacement,seems they
are not available,had to bend mtg. brkt. so valve
would mount in same position and cut off screw
type pressure fitting so could slide discharge
tube into new type connection, no instructions
come with replacement valve,asked several
places for info wanted to be sure before cutting
off end of discharge tube. Now valve shuts off
but water still in base of refrigerator must be a
leak in inlet tube behind freezer compartment.
Parts Used:
Single Outlet Valve Kit
  • Raymond from Concord Twp., OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
20 of 24 people found this instruction helpful.
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Ice maker would not make ice..
1) I removed the icemaker and placed on work table.
2) I pried the front plastic cover from the control box to expose the front base.
3) I removed the three mounting screws from the base (it is not necessary to remove the screw in the plastic gear) and removed the front base. This exposed the back base
4) Using an ohmmeter, I was able to isolate a bad contact on one of the three microswitches in the control box (the one that was mounted to the back base). Replacing this microswitch solved the problem.
Parts Used:
Icemaker Switch
  • James from Mebane, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
19 of 23 people found this instruction helpful.
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The refrigirator light would not come on.
Poped out with screwdriver the old swithch and unplugged the two wires. Plugged in the wires to the new swithch and pushed it back in the hole where the old switch was before.
Parts Used:
Light Switch
  • Jania from Novato, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
24 of 38 people found this instruction helpful.
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Motor rattled loudly
Turned off the refridgerator. Took everything out of the freezer compartment & put into ice chest with pleanty of ice on top. Removed 2 screws holding the ice maker in place & placed ice maker aside. Removed shelf. Removed one screw on back plate, pushed up on the holding tabs at the top of the back plate & removed the back plate. Removed 3 screws holding the motor bracket in place along with the 3 wires. Installed new motor & used the wire extensions provided due to the electrical connections on the new motor being on the opposite side. Had to bend one wire tab down to clear the motor bracket. Turned refridgerator back on to ensure correct rotation on the fan. Reinstalled back plate & ice maker & shelf. Waited 30 minutes before putting food items back in freezer compartment.
Parts Used:
EVAPORATOR FAN MOTOR KIT
  • Robert from Kingwood, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
15 of 17 people found this instruction helpful.
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Switch failed on which kept the refrigerator warm due to heat generatered by light bulbs.
While the switch did last for 9 years, the design is poor due to the failure mode. The failure should be to fail off or not able to turn on the lights which would be inconvenient but would not warm the refrigerator contents. Arcing at the contacts eventually caused the switch to "weld" closed. It is not obvious that this is occurring so it took some time to recognize why the temp inside the ref was high while the freezer was OK. Replacing the switch was easy once it was recognized as the problem. All that was required to replace the switch was to remove the screws holding a fiber cover and then pulling off the aluminum cap which covered the switches. Unplug the switch an squeeze the keeper on the switch to release it and pull down. Pop the replacement switch in place and plug the wires harness back in. All in all it took much less time to replace than it has to write this up. T Pope
Parts Used:
Light Switch
  • Terry from Simi Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
18 of 26 people found this instruction helpful.
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Ice bucket missing
I discovered the ice bucket missing from my rental unit at the beach. I was able to go online with my Blackberry, easily navigate your website using the model number to look up the part information , order it, and have it in place for the next renter.
Without access to a friendly user website, I would have faced considerable delay in getting this part.
Parts Used:
Ice Bucket - White
  • Tom from Bradenton, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
14 of 15 people found this instruction helpful.
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Ice maker did not work
I removed one screw to loosen the cardboard panel that covered the old valve and one screw to remove the valve assembly. I disconnected the two wiring connections and unscrewed the two water line connections. Replacement was really easy since the bracket was the same as the old valve. The down stream water connection was different for the new (push in) than the old (threaded) but I cut the old threaded connector off and figured out that the new push in connection was solid (directions would have really helped here) Reconnected the inlet tubing and electrical wires and replace the panel and it was done.
Parts Used:
Single Outlet Valve Kit
  • Kenneth from Bellevue, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
15 of 18 people found this instruction helpful.
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Gaskets didn't seal well, were moldy
Would have been an easy job but the bottom channel of the refrigerator door that the gasket snaps into was rusty and had to be cleaned out with a screw driver. Took some working with it to figure out why it wasn't snapping in hence the long time to fix it.

The freezer door gasket went much better. It had been folded for shipping and had to be heated per the instruction to ensure a seal. That was easier than I expected it to be.

The seal seems fine now. No moisture. I wish I had done this sooner!
Parts Used:
Fresh Food Door Gasket Freezer Door Gasket
  • Michelle from Muskegon, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
18 of 27 people found this instruction helpful.
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ice maker not making ice
just unscrewed the 3 screws, attached the rounded plug that came with the unit and screwed back only 2 screws. ice magic in about a couple of hours
Parts Used:
Ice Maker
  • Cristina from Los Angeles, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
16 of 22 people found this instruction helpful.
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Frame that supports the vegetable drawers was broken on both sides.
Removed screws (4 total) that hold everything together. Removed broken pieces; slipped two new side pieces in place, replaced the screws; put entire frame into place, glass shelf on top, drawers in place: Done!!
Parts Used:
Vegetable Drawer Slide Rail - Left Side Vegetable Drawer Slide Rail - Right Side
  • Ellis from San Antonio, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
12 of 12 people found this instruction helpful.
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icemaker developed a leak and froze over
My husband did the repair, and even though our refrigerator is roughly 20+ years old, he was able to adapt it to work in all the right spots and we now have ice cubes! I'm very happy we did not have to spend $2000 on a comparable refrigerator.
Parts Used:
Ice Maker
  • debbie from chino hills, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
18 of 30 people found this instruction helpful.
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Existing light switch was hard to remove.
The existing light switch was very hard to remove. I ended up having to grab it with a pair of pliers and pull it out. Once it was out, it was very easy to put in the replacement and it seems to be working fine.
Parts Used:
Light Switch
  • Stephen from Jupiter, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
14 of 18 people found this instruction helpful.
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All Instructions for the 36378162891
16 - 30 of 318