31402 LG Washer - Instructions

I had a hard time removing the agitator, had to get thin prybar to get a hold of washplate. After I removed washplate, I found that the shaft that the washplate attaches to was actually worn out. What used to be a spline was smooth. So I ordered a new clutch assembly. There are a lot of bolts that hold the clutch assembly on to the basket. There are a lot of videos on Utube that will walk you through step by step. The only problem I encountered with this was removing the nut that holds the basket to the tub. One video said it was reverse thread, which it wasn’t. You can check the thread on new clutch assembly to see which way is correct. After I put back together. Works like new.

Removed the center cover cap carefully on top of the agitator with a small screw driver. There are 3 (on mine) little slots around the edge of the bottom of the cap where it meets the agitator. Insert the small flat blade screwdriver and gently twist at each one till the cap pops loose and comes off.

There was a 10MM bolt under the cap on mine that you need to remove. I used an cordless impact driver but you could use a socket wrench as well. Remove the bolt and the agitator comes off. May take a little wiggling or it may come right off.

The teeth on the agitator were wore all the way down and gone on mine so it came off easy and this was the issue I had why it was spinning freely. I took the small flat blade screwdriver and used the edge and corner of the blade to clean the teeth on the shaft where the agitator attaches and wiped it down before installing the new part as there was quite a bit of metal shavings from the damaged part.

I just reversed the order of removal to install the new part. Took about 15 min. I ran a rinse and spin cycle to remove any additional metal shavings and to check to see if it all worked properly. THATS IT! TOO EASY!

After unplugging the washer I cut the water off. I took the water hoses off, then the back top panel using a phillips head screw driver. I then used a pair of pliers to take off the two hoses and clamps. I unplugged the electric connection on each solenoid, took out 5 screws replaced the part and did everything in reverse order. Problem solved. Thanks for the fast service on my order.

Tried everything and could not get it out I just use mesh bags for washing at this time, but LG washing machine is the worst I have ever had

I noticed that my washer was leaking water into the tub. It was dripping, very slowly, but it was dripping. I noticed first, because it was starting to smell, and I didn’t understand why. Once I noticed that it was dripping, I checked online and noticed that the solenoid water inlet is most likely the problem. I found the part on parts, select, and confirmed with my model. The pictures were very close and similar, so I was pretty sure I was getting the cracked part. Once I received the part, it was time to fix it. You just have to turn the water supply off, remove the inlet lines with a adjustable wrench, if necessary, and then get to the washer. Make sure you also unplug the washer. There are only two Phillips head screws to remove to get the vanity cover off of the back. For whatever reason my removal was a little bit difficult for this. There are some plastic clips that hold the front portion on of the vanity plate. These were very tight, and I was afraid I would break them, but eventually they came loose with gentle upward pulling. Once this was off, it was super easy to identify the part that needed replacement. There are two hose clamps that you just need a pair of pliers to squeeze in slide off the hose. Then you remove three additional Phillips head screws, and the other connections pop out on their own. The solenoid plugs are very simple to slide off, and it is really difficult to put them on any other way. If you need to, you can take a few photos of the installation. Once you have the old one out, hook up the hoses first, and slide the hose clamps back to their original position. Once you have the two black hoses back on, reposition the new valve body, and slide the additional three prongs into the inlet soap dispenser. Make sure that the fit is snug. Don’t over push, the parts are plastic. Once this is done, reinsert, the three Phillips screws into their holes. Then you can reconnect the solenoids. At this point the replacement is done, and all you have to do is replace the vanity cover. Take time to ensure that you’ve done this correctly. I left the vanity cover off and ran a test load of dirty clothes to make sure that there were no leaks. Once I assure, there were no leaks, I put the vanity cover back on and put the two screws on. This was a very easy fix. Again, just go slow removing the vanity plate so you do not crack or break the tines in the front.

The teeth in the pulsator assembly where stripped out on the original plate.

Ordered the replacement and it was 1 screw to undo and pop in the new assembly. Super easy repair

Former LG repair looked under washer while it was engaging & noticed motor was not spinning. LG took forever I ordered the part from you guys. It looked different from original. Figured out to take extra port for front loader. I have top loader. Installed washer works great!!

Tried to remove adjitator but it was stuck. Could not find any professional method of pulling it. There must be some type of puller,