25371822102 Kenmore Refrigerator - Instructions

I can't believe how fast it shipped!!! Thanks! Great job!

It was easy. I just slid the new door bin into place. It was the excellent customer service that I received on the phone when I called to find out about getting a replacement part that impressed me. I didn't even know where to look for the model number but the young woman who answered the phone told me where to look and then she found the part I needed and I received it 5 days later and that was that. As painless as could be. I hope you have a record of who it was who helped me so you can give her a raise or at least a compliment. Thanks!

Followed directions fixed in 10 seconds

ordered new shelf and snapped in on the side. Problem fixed. Easy

I check why not defrost, y test element and tha problem is defrost timer, i ordered and change, that is it. Your intructions that is very nice.Thanks Ben

snapped the wires from frig onto the proper prong and viola,it works. The proper prong is identified by the size because there are two prongs with the wires and two connecting prongs in the socket. I talked to a very helpful representative and she gave me the number for Frigidaire, when I was confused by the placement of the wire. Wish I had remembered her name to share with you. As it turned out I didn't need to call Frigidaire.

Part broke on Christmas Eve afternoon. Got online and Googled Frigidaire parts. PartSelect came up. Found the part quickly and easily, and ordered. Part came in Friday after Christmas and snapped right in. No tools, no problem.

Watch the video provided by PartSelect and did exactly the same percedure. Shows what screws to remove and how to remove and replace the part. The freezer compartment was iced up quite a bit so defrosted it before installing part.

The instructions given to me by part Select were very good.I replaced the Timer- checked the heater with oham meter it was good- checked the door weather striping it was good and replaced the thermostat with new .So at this point I may need to call a professional unless some one has another solution.

I went on partselect put in make and model number, a list showed the probable cause. I watched the how to video. When I received the part in short order I loosened 2 screws disconnected the wiring plug (sprayed it with contact cleaner) pluged it in, removed screws from old part put them in new one. Put timer back in its location and tightened the screws. Very eazy, works fine.

My unit was not defrosting. Defrost heater was not functioning. Defrost heater tested good with a meter. Thermostat (cold) tested bad with a meter. Defrost timer was working properly. I replaced the thermostat but I had to buy red crimp connectors because the blue ones that came with the thermostat are designed for wire bigger than 18 AWG wire. The thermostat leads as well as the wire in my unit were 18 AWG. The crimp was not tight enough for my liking with the blue butt connectors. I also purchased smaller heat shrink tubing. After replacement, the defrost heater started working. I could see it glowing. Unfortunately immediately after getting the heater working the contacts in the defrost timer arced and stuck together thus preventing the timer from exiting defrost mode. The heater went off at this point indicating that the thermostat was now working. I then purchased and replaced the defrost timer and now the fridge is functioning properly. I noticed both replacement parts, even though I looked up my fridge model, were different part numbers than the originals. I'm guessing the new parts are improved? I also noticed the timer was an 8/30 rather than a 10/30 like the original. The fridge is working better than when it was new so evidently defrosting every 8 as opposed to every 10 hours is better for my unit.

Long story short:

Buy the correct crimp/butt connectors before beginning replacement of the thermostat and proactively replace the defrost timer since it is rather inexpensive.

I just watched the videos on the website and it was just as easy as the videos made it look.

Nothing really - all pieces fit exactly as they should and fit the appliance(s) as we were told they would. GREAT customer service, I was not sure what I needed (part # wise) and brief consult with their representative got me what I needed quickly. They have ABSOLUTELY the FASTEST DELIVERY system in the world. I ordered mid afternoon got it the following day, no extra charge. Awesome! Definitely shop with them again - no questions.

The repair, if you want to call it that, was a complete no-brainer. The glass slipped right into the shelf. No tools were needed. I was afraid that the glass might break during shipment. However, it was packaged and secured several times over that it was in no danger of breaking during delivery. The part came sooner than I anticipated. I am extremely pleased with this order.

I pick up very fast at these kind of small jobs but because of my very busy schedule I decided to call (2 times) technicians about my problem but none of them had any idea. About my repair, I removed the grill at the bottom of the refrigerator, unscrew a small plate (located on the bottom left side) that's holding the defrost timer. I plug on the new part, screw back the plate with the defrost timer and that was it. Don't forget to turn clockwise with your finger the timer until you hear a "click" and then turn it slightly more to the right. There is also a video on U-tube.