Models > 2385EGN > Instructions

2385EGN Jenn-Air Cooktop - Instructions

All Instructions for the 2385EGN
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Surface burner did not heat
I ordered part one day, recieved part the next day. I installed it the next day. It worked perfect. THANK YOU!
Parts Used:
Surface Unit Infinite Switch Kit
  • james from Santa Claus, IN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench set
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Replacement
This down draft filter was just what I was looking for. The big box stores (Home Depot and Lowe's) do not carry this size filter. Thanks,
Parts Used:
Grease Filter
  • Barb from Holladay, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Filter was very old and falling apart.
The grease filter was 20+ yrs old and the mesh was falling of the frame. I was very pleased to find this replacement filter (the first filter I received was damaged....placed a call to PartSelect and have a new one the next day). Can't beat service like that!! Thank you, June Patten
Parts Used:
Grease Filter
  • June S from San Antonio, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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grease filter was disintegrated and burner knobs were illegaible
Installed the new filter and replaced the knobs in about a minute. Customer service helped me find the right parts for an over-35-year-old unit and the installation of them was elementary and took probably less than a minute. I am in business again, cooking for my family; and my visiting relatives can cook without guessing the temperature (previous knobs were illegible. Recommend this site without reservation. (Received the parts in about 2 days!). A real treasure of a save!
Parts Used:
Surface Burner Knob Grease Filter
  • Jeanne A from Sonoma, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Could not read numbers on the knobs
Simply pull off the old ones and replace with the new ones. Problem was finding the correct knobs with the double "s" shaft fitting.The item number indicated by the model number was incorrect. I saw a kit with four knobs on your web site and ordered the kit and not the recommended item. Turned out to be the right move and the knobs fir just fine.
Parts Used:
Surface Burner Knob
  • Bill from ROCKLEDGE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Burner Knobs worn and bent
Placed new burner knobs onto cooktop. easy
Parts Used:
Surface Burner Knob
  • Linda from Cadiz, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Burners Didn't Work
After a long time being without a working stovetop-an electrician friend said we needed to change a switch-it was ordered and came very quickly and installed-then it was determined that we needed a switch for the other side of the stovetop-I ordered it and got it the next day! It was a joy cooking thanksgiving dinner on a stove that worked-and I have a new friend that is interested in seeing me on a more regular basis. I know if I needed any kind of parts, I would check with partselect first ;)
Parts Used:
Surface Unit Infinite Switch Kit
  • Gloria from Nashua, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
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The heat would not stay on keep heating up and turning off with no low heat
Unfortunately it was the wrong part I replaced the infinite switch and had the same problem so I am still trouble shooting but I plan to continue to use parts select they are excellent to work with and very quick to deliver parts
Parts Used:
Surface Unit Infinite Switch Kit
  • Nancy from Lakeville, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Switch post broke. Could no longer turn that burner on.
Replacing the switch was quick and easy. It actually took only about two minutes.
Parts Used:
Surface Unit Infinite Switch Kit
  • Joe from Cottage Grove, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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The original filter was decomposing each time I washed it
I removed the protective grid over the filter and fan, turned the clip that held the filter in place and removed it. I placed the new intact filter for my antiquated Jenn-aire in its place, replaced the protective grid, and am happily continuing to cook on my functional cook top.Thank you.
Parts Used:
Grease Filter
  • Sharon from Kenai, AK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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stem on burner controls broken
follow the EASY to read and understand instructions.replaced all 4 controls in about 35 min.
Parts Used:
Surface Burner Knob Surface Unit Infinite Switch Kit
  • Kenneth from Greenwood, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
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bearing went out in blower motor
removed old motor from cooktop & motor housing & replaced w/ new motor & parts to install same. parts needed where screws & isolators (3).All went ok
Parts Used:
Blower Motor Exhaust Vent Blower Wheel
  • richard from white castle, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
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Front burner elements had no temp control & only heated on full blast
I used process of elimination to figure out the issue with my 28 year old Jenn-Air cooktop. Issue: One day while cooking there was a loud pop & from then the front burner no longer had any temp control & only heated to full blast plus. Steps to fix: 1) Replaced the surface burner elements PS2195246 - this didn't fix the issue but they look nicer now. This was a simple plug in - no tools needed. 2) Replaced the grill side with a 2 burner plug in part PS1941381. Also simple plug in with no tools required. This didn't fix the isssue & I found that the front burner on the new unit also had no temp control. 3) Replaced the Surface Burner Receptacles for the 2 original burners PS1570190. This required turning off the breaker, removing the cooktop by unscrewing all the little screws & then cutting the old connections with wire cutters and wiring the new parts in with wire nuts & electrical tape. It took maybe half an hour but did not fix the issue. 4) Replaced the Surface Unit Infinite Switch Kit PS2076107 for the front 2 burners. Removed the screws just for the center control panel (after turning off the breaker) then took a picture of the wire configuration & removed the old parts by pulling (hard) at the connections until they unplugged. Put the new part in with the same wire placement. This finally fixed the issue & we now have 4 working burners for the first time in the >1 year that we have lived in this house.
Parts Used:
Surface Unit Infinite Switch Kit
  • Camille from Marietta, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Filter worn out, exhasut fan kept going off
Old filter allowed too much air flow causing exhaust fan to go off....installed new filter in exhaust chamber...release clip on old filter and install new filter (at an angle) in the exhaust box....clamp down clip on edge of filter and job is complete
Parts Used:
Grease Filter
  • John from Cayce, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Off-on switch would not turn burner on
Turn off power to cooktop. Lift the broken infinite switch knob off the switch console. Use pliers to remove the hex nut that is under the knob. Then remove the grill over the exhaust vent to expose the two screws that hold the switch console in place. Using a philips head screwdriver, unscrew the two screws and lift the console up as far as the wiring will let you. Push the two little clips on either side of the electrical component you want to replace, to release it from its harness. Pay attention to the wires of the broken switch and pull one off at a time and attach to the new part. I used a knife to pry the wires off the electrical pins. Once all wires are reattached, clip the component into the harness and attach the hex nut back onto the protruding d-stem. Put all back together and test the switch before turning power back on. If ok, turn power on and test again.
Parts Used:
Surface Unit Infinite Switch Kit
  • Janet from Summerville, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the 2385EGN
76 - 90 of 93