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12104 Jenn-Air Cooktop - Instructions

All Instructions for the 12104
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My burner grate needed to be replaced
My husband threw a pot holder on the hot (not lit) burner grate.The potholder melted on the grate and we were not able to remove the melted fabric. We ordered a new grate and it looked so good we ordered three more. I am planning to replace the burners next. We'll have a brand new looking cooktop. The cooktop is 15 years old.
Parts Used:
Burner Grate - Black
  • Kathleen from Centennial, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
8 of 8 people found this instruction helpful.
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The Old Hinges broke off and the door would not stay closed
I removed the single screw on each side of the oven by the hinge to remove the hinge cover plate and expose the hinge opening. I lifted off the glass oven door up and out and set it on my work bench. The door is heavy because its glass so make sure the doors on the way to the garage are open to your work bench area. I installed the cover plates back on so i would not loose the little covers and screws. I removed the screws all around the door and set them in a cup and lifted up the inner part of the door and the hinges are exposed. After removing the screws that hold on the hinges it lifted right out. I cleaned all the glass and set the new hinges in and locked them down with the screws and installed back the inner part of the door to the outer part and returned all the screws back. I then removed they screws on the hinge covers. I did not loose them with 4 kids running around and lifted the door back into the hinge openings and pushed down and it locked in. I then put a little pressure down on the door and removed the little locking pins. I pushed the door all the down and installed the hinge covers back on and it works beautiful. I think the new hinges are better than the set that came with the Jenn-Air wall oven. Thanks Parts Select. Also the new hinges came in 3 days as promised.
Parts Used:
Door Hinge
  • Bruno from Scottsdale, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
7 of 8 people found this instruction helpful.
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replace door hinge
The repair was very easy to perform, but the springs in the new hinge were not as strong as the old one. The door would not close all the way unless you held it closed. The hinge looked identical but spring had less tension.
Parts Used:
Door Hinge
  • Larry from Oak Grove, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 8 people found this instruction helpful.
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The range burners would not catch a spark and ignite. They would just keep clicking with no ignition.
I had an appliance repair rep do the replacement. He made it look relatively easy.
The repair man first turned off the breaker to the range and confirmed there was no power to the range.
After lifting off the range top cover exposing the burner igniters, he unhooked and removed the igniters. He opened the lower oven door exposing the screws which hold the front knob plate in position. He took those out. After loosening the knob plate he was able to unscrew and raise the inside cover which exposes the wires and the spark module.
My spark module was located in the front left corner area tucked a little under the knob plate. That is another reason why he had to loosen the plate. The replacement part was a universal part so he had to do a little work on the wire connectors but it only took a couple of minutes. Once he configured the wire ends, he was able to plug in the new spark module and put the top back together again.
The repair man knew exactly what to do and made it look relatively easy. I did not want to tackle this problem because I did not know exactly where the spark module was since some models have them in the back of the oven and the oven has to come out from the wall. Also, the wire connections had to be worked with a little and he knew exactly how to do that.
The repair man took about 45 minutes from beginning to end with most of that time spent getting to the part and putting it back together. The replacement itself took only about 10 minutes.
Parts Used:
Surface Burners Spark Module Kit
  • Adrienne from Lake Havasu City, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
6 of 9 people found this instruction helpful.
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Downdraft Motor Bearings Shot
I first had to purchase the replacement motor which was quoted from a high of $236 to a low at graingers of$100. 00. The counterman at graingers removed the blower fan from the motor for me with a special long handled allen key. I then degreased and cleaned the blower fan. I had to cut off the screws on the motor and replace the 3 motor isolators and the urethane foam around the motor. I had to thread the 3 wires from the new motor through the bx cable from the old motor and reattach the fan to the motor. Anyone wanting more detailed informatioin may contact me at:mablume@optonline. Net
Parts Used:
Motor Isolator Grease Filter Urethan Foam Gasket
  • MICHAEL from LAKE GROVE, NY
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
5 of 6 people found this instruction helpful.
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Igniter stuck in on position.
removed 2 screws to access the ignitor. Discinnected the wires from the old ignitor and slid the old ignitor off. Installed the new ignitor and attached wires.
Parts Used:
Spark Ignition Valve Switch
  • terry from joplin, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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Reusable Grease filter was old and worn out.
The Model number could no longer be read clearly on the stove electric grill with a down draft vent system, so all I had was the size and looks of the old grease/air filter. I was very happy to come across Parts Select by way of an amazon.com search. Their web site's design and the parts pictures with detailed descriptions made it easy to find exactly what I needed. The grease filter fit perfectly in no time. I have successfully used my cooking grill again.
Parts Used:
Grease Filter
  • Gloria from Galveston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 7 people found this instruction helpful.
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One burner would not ignite (no spark)
Since the other three burners sparked, I traced the problem to the switch on the valve shaft. To replace, (after unplugging the power cord) I pulled off the knobs, removed the two screws on the valve cover (inside the downdraft vent) and pulled the switch up the shaft to remove. I transferred the spade terminals to the replacement switch, oriented and installed.
Parts Used:
Spark Ignition Valve Switch
  • Mark from Clarksburg, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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drain jar lids rusted and broken of their mounts
The lids are fastened to the underside of the unit by rivets....3 to each lid.
I used a cordless drill and small drill bit to drill through the rivets to remove the old lids and remains of the rivets.
The new lids are easily fastened back using a rivet gun ( about $20 in Lowes) using small 1/8th aluminum rivets.
No real problems.
1 thing to note is that the drill bit will pass through the old rivet by about 1/4 inch before it comes up against the upper level of the BBQ floor so do not drill any deeper.The aluminum rivets are easy to drill through and you will easily feel when the rivet is drilled through.
Parts Used:
Drain Jar Lid
  • ronald from ESTERO, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
4 of 4 people found this instruction helpful.
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Motor bearing failure after 34 years.
Important: Down load the helpful assembly diagram for the fan motor and study it for a few minutes. It's very straight forward. Also a good idea is to remove the bottom panel which comes off easy before starting.

My only problem was removing the existing blower/fan wheel without damaging it once I had the assembly on the work bench. It was rusted on tight and managed to remove after a few tries using penetrating oil. The wheel is in stock and I'd suggest buying a new one along with the new motor if I had to do the job again.

Bottom line; the fan motor fit perfect but did have to re-use part of the old existing electric pig tail because the motor does not come with the factory type motor terminal connectors. By using three twist on wire connectors was back in business. The down draft vent works like new.

Wife is happy...

Wade
Parts Used:
Blower Motor
  • Wade from CARMINE, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
4 of 4 people found this instruction helpful.
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Surface burners would not light
None of the surface burners (two Uni-burners) would light without using a match. I first ordered two replacement PS2089818 top burner spark electrodes. I replace one which was very easy - the electrode just clips into the burner - and I traced the wires down to the back bottom of the stove where I found they plugged into an ignition module. The new electrode didn't help, but since all four burners were out it made sense that the ignition module would be the problem and not the two separate electrodes. So I ordered a new ignition module. It plugged in easily with the terminals well marked like the original. I put the original electrode back in and all four burners now light properly with the desired "tic tic tic" sound with the knobs in the "high/light" position.
Parts Used:
Surface Burners Spark Module Kit
  • James from Gorham, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 8 people found this instruction helpful.
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the hinge sring broke on one side of the oven door
Remove the screws from bottom of door to gain access to the hinge screws. Remove the bottom hinge screws and then open the door to gain access to the top hinge screws. CAUTION after removing the top screws close the door as far as possible while still griping the sides of the door. Pull up on the sides to remove the door from the stove. The springs are fully loaded if you have the door open all the way and try to lift up (like I did) the hinge will spring back and get your finger. Install the new hinge, put the door back into the oven, install all the screws and then remove the temporary rivet that comes installed in the new hinge.
Parts Used:
Door Hinge
  • stephen from canton, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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high blower vibration
blower wheel was caked with dried grease clumps; replaced blower wheel, urethan foam and 3 motor isolators; blower/fan no longer vibrating cooktop.
Parts Used:
Exhaust Vent Blower Wheel Urethan Foam Gasket Motor Isolator
  • Lawrence from Chandler, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
9 of 20 people found this instruction helpful.
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Back right burner would not ignite. Bad Switch
I removed the burner knobs, unscrewed the 2 screws and removed the cover. I pulled the old switch off the stem and removed the wires. I reconnected the wires to the new switch and pushed it in place on the stem. After checking to make sure the new igniter switch worked, I replaced cover tightened the 2 screws and replaced the knobs. Job done in 5 minutes!
Parts Used:
Spark Ignition Valve Switch
  • Phliip from Scituate, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Igniters did not spark
Unplug and pull range away from wall.
Remove metal panel from back of range by using nutdriver to remove 4 screws.
Use phillips scewdriver to remove 2 screws holding old spark module.
Unplug 4 wires from spark module and note placement of wires for reinstall.
Install new module by reversing procedure.
Slide range back against wall and plug in.

Entire process took less than 30 minutes.

NOTE: Spark Module received from partselect.com did not match old part exactly. The screw holes on the new part did not line up with screw holes from old part. I reinstalled new part with just 1 screw. Was told by partselect customer service that the part I received had been substituted and would work fine. It does work but it did not fit correctly.
Parts Used:
Surface Burners Spark Module Kit
  • Steve from Sedona, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 4 people found this instruction helpful.
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All Instructions for the 12104
16 - 30 of 85