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11097842700 Kenmore Washer Dryer Combo - Instructions

All Instructions for the 11097842700
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dryer worked but no heat
Initially we thought the problem was the igniter, so we ordered an igniter kit. Installed it but was unsuccessful. We then went on the websight and read further, about 50% of dryers with no heat but working had a problem with the thermal fuse.So we ordered the thermal fuse installed it, which was very easy, and success. Once the problem was diagnosed properly it was fast and easy. Recommend looking at the statistics for specific problem.
Parts Used:
Igniter Kit
  • Tracie from Culver City, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
18 of 20 people found this instruction helpful.
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Door Catch was broken
I just inserted the door catch, which by the way fit in perfectly. Thanks. Took 5 seconds to repair.
Parts Used:
Door Catch Kit
  • Inocencio from Edinburg, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
14 of 15 people found this instruction helpful.
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Time clock not moving .Not enough heat
Opened front panel .Tested both coils on gas valve.
Found no continuity on one of the coils. Replaced coil,
dryer works like new.
Parts Used:
M Series New Style Coil Kit
  • PHILIP from LONG ISLAND CITY, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
16 of 21 people found this instruction helpful.
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Burner would not go on on my Stack Set Dryer
Took out two front Panel screws and removed the panel. Removed Gas solenoid coil holding bracket by removing two phillips head screws. Disconnected the coil leads. and removed the coils. Connected the new coils to the leads and set in place. Replaced the holding bracket and the two screws. Replaced the front cover and the two front cover screws. Piece of Cake!
Parts Used:
M Series New Style Coil Kit M Series New Style Coil Kit
  • Robert from North East, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
16 of 24 people found this instruction helpful.
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The Dryer would not get hot.
I removed the two screws holding the access panel, and removed the access panel. Then removed the lower air duct. I then checked the burner, The solenoid was not opeing the valve for the gas. I order the coils, in two day I had the coils and installed them. The dryer is working great.
Parts Used:
M Series New Style Coil Kit M Series New Style Coil Kit
  • Jerry from Bradenton, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
14 of 20 people found this instruction helpful.
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The dryer was not fully drying
After replaceing several parts including the thermostats the last part I replaced the coils were the defective part. I originally metered out the themostats and they appeared to be okay but since this was my first time I thought I might have been mistaken. It turns out the last part I thought it could be was the part that was defective. I will say that it is very simple to replace any of the parts involved. The hardest part was trying to open the dryer itself. But after having to do it 3 times, I'm now a pro. I also replaced the drum belt and since I had it open I also replaced the belf idler with a newer modified idler rolller.

Putting the belt back on is easy, but it helps to view the video or a picture to understand how the belt goes around it.
Parts Used:
M Series New Style Coil Kit M Series New Style Coil Kit
  • Michael from Chicago, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
12 of 14 people found this instruction helpful.
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dryer not heating up
Unscrewed 4 screws,pulled off front of machine.Unscrewed 2 screws holding coils on,unplugged coils,installed new coils,plugged in coils,reinstalled 2 screws for hold down brace.Reinstalled front cover,plugged dryer into outlet(remember to unplugged dryer before working on it).started up,instant heat,works great.thanks Partselect for helping me out!!!
Parts Used:
M Series New Style Coil Kit M Series New Style Coil Kit
  • Richard from New Windsor, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
12 of 14 people found this instruction helpful.
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Top of washer wasn't attached to base
First, let me start off by saying - this part wouldn't normally break. Because it's a stackable, and my dryer motor went out, the repair company had to move the entire unit from the cubicle. When the repairman tried moving it by using the washer lid ... lets just say he broke the clip. And then we could never get them to come fix the part they broke!

So, I finally ordered the part myself after studying schematics online. I am not a repair person. So, if I could figure this out - anyone can.

Take the middle cover between the washer and dryer off. There are 3 screws holding that panel on. Set the panel and screws aside. There are two "S" shaped clamps at the back. Lift (hard) the front of each one. They will snap free - freeing the whole top of the washing machine. The top has the lid connected. Pull the top towards the front and then rotate it counter-clockwise. It will come right off. This will free up the area the clips go on.

Take the lid completely off to get it out of the way. The clips fit in the holes on the front left and front right. The large square side goes up, and the small side snaps into the hole on the base. Make sure the groove is facing forward for the top cover to slide into. To get the clip to snap into the hole, put the front side down, and push (really hard) on the back side - the side towards the back of the washer. It should snap into place with some pressure.

Now, just put the top cover (with the lid attached) back on, rotate it clockwise, re-clamp it down and replace the middle panel and 3 screws.

Easy, right?
Parts Used:
Lock, Top
  • Janel from Las Vegas, NV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
10 of 11 people found this instruction helpful.
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Gas Dryer would heat for one heating cycle but no gas afterward. Ignitor would glow.
Checked four thermocouples all showed continuity with my multimeter so they were all good. I'd read that the coils commonly went out and that these were the symptoms. Hey, it's very simple in there. Not much else could be wrong. I had a Maytag repairman come out. At first he said the problem was a blocked vent. I knew he was wrong. Then he said one of the thermocouples went out. It was $80 for him to come out. It turned out that his second diagnosis was wrong too. To repair the dryer by Maytag would have cost me $240. I gave him $80 and bought the coils for $37. They are EXTREMELY easy to replace: two screws held a bracket that held two coils. With the bracket off, I took off the old coils and slid on the new ones.
Parts Used:
M Series New Style Coil Kit
  • Jim from Foothill Ranch, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
10 of 12 people found this instruction helpful.
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Close would not get dry. Dryer started normal. Timer would not time out.
Getting to any of the parts in the Maytag dryer is easy. Tip the dryer back and slide a 4 x 4 block under the front edge. You remove the whole front panel after you remove two screws at the bottom corners of the front panel. You need to tip the dryer back to get a screwdriver on the screws. Swing the front panel up to release the top of the door panel from the top. Watch the short wires to the door switch. Unhook the door switch wires and move the front panel out of the way. The timer on the top is accessed by re-moving two screws along the top edge. There are four screws. Remove them all and tip the top of the front panel forward. You then see that two screws hold the panel and the other two screws just hold the trim.

The dryer started normal. The drum motor run when the start button was operated. The fluff cycle operated normal to indicate the timer motor was OK. On the dry cycles, the igniter heated up. The gas came on. The dryer run for some period of time and then the flame went off. The thought was that the low temp cycle thermostat sensed the dryer was hot and thus switched over to time the cycle to its end. However, the low temp cycle thermostat tested good with a meter when the sensor was removed from the dryer and heated with a light bulb. Burnt contacts in the sensor were a possible problem. I also though the radiant sensor may be bad and not recycling after it got hot. After time, the igniter would cycle on but the gas flame would not come on. I thought the radiant heater might not be tripping the secondary coil on the gas valve. The gas valve coils tested good. I was checking them cold after the dryer had cooled down. I ordered a number of parts.

I got lucky and did a test on the coils while the dryer was still hot. One of the coils in the dual booster holding coil was going open when hot. When cold it had enough continuity to let the gas valve cycle on once. After the coil got warm it went open and shut the gas valve off. When the coil did cool off, it again had continuity. I was about ready to trash the dryer when I finely found the problem. I am happy I persisted and worked the problem through to a solution. I purchased several extra sensors but saved money in the long-run. I rate this problem at the high end of complexity for the do-it your self home owner to solve. The problem was an easy fix once the real problem was found. Only 4 screws and 3 push on wire connectors (two were on the front panel for the door switch).
Parts Used:
M Series New Style Coil Kit M Series New Style Coil Kit
  • Roger from Westminster, SC
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
12 of 18 people found this instruction helpful.
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No Heat
I suspected a faulty igniter and disconnected the cable to the igniter and measured the resistance of the igniter and found it to be 70 ohms then I checked the voltage at the same cable towards the power source and found it to be 25 volts ac which should be 120 volts ac. Next I checked the radiant flame sensor and found it to be open (it should be a closed circuit when cold). I removed the flame sensor (with the power off) using a small box wrench and found a broken lead. Replacing the flame sensor solved the problem.
Parts Used:
Dryer Radiant Flame Sensor
  • NICHOLAS from PARMA, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench set
9 of 12 people found this instruction helpful.
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dryer would not heat or turn off
removed front of dryer located igniter removed two screws disconnected wires then put new one in also replace thermal fuse and thermostat on back of dryer works great.
Parts Used:
Igniter Kit
  • michael from eldridge, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable)
9 of 12 people found this instruction helpful.
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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Parts Used:
Spray Paint - 12 oz. - White
  • Howard from Boynton Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
22 of 51 people found this instruction helpful.
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Dryer not Drying
Replaced both Coils. Purchased M Series coils much less expensive buying coils together instead of seperately. Problem solved.
Parts Used:
M Series New Style Coil Kit
  • Manuel from Jurupa Valley, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
8 of 10 people found this instruction helpful.
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No heat
Took everything apart, replaced the igniter flint, and still didn't get heat. Then found out the thermal sensor wasn't running a electrical current through it with voltmeter and just replaced that, now it we have heat again!
Parts Used:
Dryer Radiant Flame Sensor
  • Philip from La Palma, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench set
9 of 13 people found this instruction helpful.
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All Instructions for the 11097842700
31 - 45 of 304