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11028132411 Kenmore Washer - Instructions

All Instructions for the 11028132411
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Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
Parts Used:
Touch-Up Paint - White
  • Michelle from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
65 of 128 people found this instruction helpful.
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washer would not fill, all 4 valve solenoid checked good.
The valve is a 4 solenoid valve, which has Temp. sensor molded into the valve body mixer center outlet. No mention of it in the troubleshooting. it has a 2 pin plug. it was shorted zero ohms.
New one measure open infinity. I also purchased the control module as the troubleshooting said to if solenoid checked good which all 4 read 1310 ohms , i purchased and replaced control module, no help. the guide is outdated for these new high tech washers. If this happens again. I will just unplug the 2 pin plug on bottom of valve assembly. By the way the 2 clips that hold the washer top in place are very difficult to remove and re install.
Parts Used:
Water Inlet Valve
  • Dewey from BURKBURNETT, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
9 of 11 people found this instruction helpful.
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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Parts Used:
Spray Paint - 12 oz. - White
  • Howard from Boynton Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
22 of 51 people found this instruction helpful.
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The main knob insert snapped.
Nothing to it. Just remember to put the insert in the knob, NOT on the selector stem. Line up the flat part of the insert with the flat part of the stem and push the knob in place.

Don NOT ram it on the selector stem. When it's seated, don't push any more. That's all there is to it. It works. If the pointer on the knob indicates the selector is lined up correctly, but it isn't, the problem is the selector, not the knob.
Parts Used:
D-Shaped Knob Insert
  • Larry from HICKORY, NC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
7 of 10 people found this instruction helpful.
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I cross threaded the cold water hook up to the washer
If you take the back off the machine, it's a lot easier to detach the control bridge. Saved a lot of time and did not need to stretch your fingers
Parts Used:
Water Inlet Valve
  • Steven from Fall City, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Wrench set
7 of 13 people found this instruction helpful.
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Water Inlet Valve inoperative
Washer would start cycle and return a CL error. No water would flow into the tub. Researched problem and probable cause. Ordered new water inlet valve. Once received, disconnected water hoses and electric plug and removed rear upper access panel (5 screws). Used thin putty knife under sides of front control panel to disengage spring clips. Once access to the faulty valve was attained, removed electrical harness and valve mounting screws. Installation of new valve was reverse process. Figuring out how to raise the front panel for access to the valve was most difficult. Found a YouTube video showing how; it was easy from there. Entire replacement took about 30 mins max.
Parts Used:
Water Inlet Valve
  • Brian from FAIRBORN, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
3 of 3 people found this instruction helpful.
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Washer hoses due for replacement
Replaced each hose. Did discover that either hose can be used for hot or cold water lines. No longer required to label hot and cold replacement hoses.
Parts Used:
Fill Hoses 5 Feet - 2 Pack
  • James from PINE MOUNTAIN, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
1 person found this instruction helpful.
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Door alignment
I was sent the wrong part , when I questioned them said they did not have it so was directed to Whirlpool and they are making it and I might get it in May
Parts Used:
Screw
  • Amy from INMAN, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
1 of 3 people found this instruction helpful.
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All Instructions for the 11028132411
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