11022974101 Kenmore Washer - Instructions

Raised washer on cinder blocks high enough to get underneath, removed wiring, capacitor (because it got in the way), removed spring clips from pump, removed pump, no water spillage this way. removed clips from motor, removed motor, pulled old broken coupling rubber ring and plastic pieces out, used a spark plug driver to press new ones in place on the gear shaft and motor as they will fit tighter because they have a metal reinforcement that the original did not have, lined up the two halfs and clipped motor back on, cliped pump back on, reconnected wires again, lowered off the blocks and washed a couple loads that night.

After the wife held the phone to the washer so I could hear the horrendous noise it was making. And I screaming at her "shut it off, shut it off!' I came home and took the agitator apart, and found the directional dogs worn out. Went to the computer and easily ordered new parts, which came very quickly. I took off the agitator with a long extension and socket, put in the new dogs and reversed for installation. Told the wife get back to doing the laundry!

I popped the dispenser cap off, pulled off the plastic cover that sits on top of the agitator directional cogs assembly, and used a socket wrench with 2 extensions on it to unscrew the nut holding the assembly in place. I misplaced my socket screwdriver and rather than try to buy a nutdriver that matched the size, I just bought a little 3/8" socket extension kit (I needed about 8" of length to be able to use a normal socket wrench). My hands are pretty big so I just had to use pliers to pull the agitator cogs assembly out. Next I just turned the assembly upside down, slipped the plastic ring off that holds the cogs in place, and put the new cogs in place of the old ones. Reassembly was just as easy. The job took about 15 minutes, and once everything was back together the agitator worked like it was brand new.

I actually didn't remove any of the panels. I tipped the washer at a 45 degree angle to the back and side to release the motor clamps, unhooked the power to the motor and removed the two drain pipes from the motor.

Once I had all of that removed, I was able to pull the motor away from the transmission and put the new coupling pieces on. The hardest part was holding the motor up (it is fairly heavy and cumbersome to hold while the machine is tipped like that). The pieces didn't go on too easily either. It would have been ideal to have at least the front panel off to use a hammer more easily. I did manage to get it on using a socket and a hammer. With some light taps it went on.

Next I put the hoses back on, the power, the bottom motor clamp, and then wrestled for another 30 minutes getting the top motor clamp on.

The clamps are the metal like springs that hook into the transmission and then spring tighten the motor to the transmission. Then there is a little screw that holds it in place... Not easy to see from any angle, and that is where having the front panel off would be ideal.

I've NEVER worked on a washer before and I accomplished this by myself in about 2 hours. I think if you are sure this is the problem, fix it yourself. Best 20 bucks and 2 hours I spent this month by saving a couple hundred on a new washer or repair person.

Unplug washer. Place large old towel in floor at rear of washer. Turn off and disconnect water supply lines and allow to drip dry. Place towel in floor in front of washer. Tip washer forward onto face of washer. Unplug wiring clip connector from drive motor. Remove 2 1/4 inch head screws from spring clips on bottom of motor housing. Slowly rotate clips out of the was to drop motor. Knoch top coupling piece off agitator shaft with screwdriver and light hammer. replace coupling with 5/8 deep well socket as a driver which will fit the metal insert in the coupling and not interfere with the shaft. then drive the other coupling onto the motor shaft using light hammer and drive socket(5/8) deep well. place the rubber shock connector onto the agitator drive piece then slide the motor back into the mount position. rotate the clips vback into place. tighten 1/4 head screws in clips re-attach the wiring harness tip the washer back up onto "feet" re-attach water supply lines tighten appropriately. Plug unit into receptacle and enjoy....

Second time I did this. Same repair about 4 years ago. Pretty easy. Take the cabinet enclosure off, take pump off, remove motor and replace the coupling. Since the coupling is now reinforced with metal, a little more difficult to get on the drive shafts of the motor and the clutch drive?. $20.00 saved me $500.00 for now with a relatively easy repair and hopefully with reinforced part, it will last a little longer.

First I removed the old hose to ensure I ordered the correct part. When I got home from work the part had arrived by us mail. I opened the box and installed it without any modifications and within 5 mins. I hooked up the washing machine to the hot and cold water, then the drain hose. I was washing cloths within 20 mins of opening the box!

Removed top cap of agitator and pulled out the inner cap. Spread a pair of needle nose pliers and placed them in square holes on each side of nylon fitting. Unscrewed nylon fitting and removed top half of agitator. Replaced directional cogs/dog ears and put agitater back together. Works like new. Easy fix.

PS Received parts in 72 hours. $10.00 bucks and never left the house.

Inserted new drain hose thru back and snapped into place. Tipped washing machine back, clamped new hose with pliers.

Turn off the power,remove the washer cabinet top and side panels. unsnap the water pump clips, unscrew and unclip the motor mounting clips.Remove the old drive coupling and triangular drive shaft adaptors.Clean area and install the three new parts, reattach the motor and pump, close the cabinet,turn the power back on and test.Done! The only hard part is working down on the floor and you need a good flashlight.

Just changed out the old pump with the new one. It went very quick and smooth!

Removing top console control panel, deataching 2 clips and removiong the entire box to get access to the agitator and the direct drive, one part on the top and other on the bottom of the washer,removing top cap of the spinner got access to the agitator. Using 1/2" socked and pliers remove & rep[lace the agitator. for the direct coupling: remove the water pump (2 clips) 1/4" socked & screw driver remove the electrical Motor, remove & replace the direct coupling, put all removed parts back toguether, reasembly the box ataching clips on place, console panel Install, perform operational check, was good I have the washer running like a new machine.

There are 4 tabs that come from the main agitator body through the center & lock into the centerpiece that holds the directional cogs. They have a tab similar to a cable tie that can only be put on once. They need to be clipped before it will dissassemble & reassembly is difficult because they need to be timed to reattach the round center cog plate. Maybe cut off 2 of them & taper the other 2 them for easier reassembly.

Hello the installation was real simple I first uplug machine from wall I turn off all water leading to in to the machine I then tip machine on it side I then took loose all wiring leading to the motor then motor is held up with 3 screws and 2 bands that hold it in place I reinstall the new motor coupling insert the wires and turn back on the water leading to machine then plug machine back in, every thing was good to go. . . . Save a lot of money doing it my self so simple to do. . . .

I went to Youtube, looked up motor coupling repair for a Kenmore/Whirlpool washer. Chris Fix had an easy to follow video. I tilted the machine back, propped it up. Removed four clips holding two parts in place. Replaced the faulty coupler, Set the engine back in place replaced the clips, and was finished for a total price of $18.