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11021292010 Kenmore Washer - Instructions

All Instructions for the 11021292010
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washer would not agitate
basically pop off the top spindle cover, reach in and pull off the water cap from the agitator cog cover, unscrew the bolt holding the cog holder and pull the agittator assembly up and off the machine. Remove the piece holding the gogs in place and replace cogs making sure to put them back in the same direction as they came out. Turn the agitator upside down and stick the piece holding the cogs in and snap it in. Replace all components in reverse order they were removed, and there you are. Works great.
Parts Used:
Agitator Directional Cogs
  • Marius from Buena Park, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
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Agitator stopped turning
I took a socket and removed the agitator bolt and cover which exposed the cogs. I cold see the cogs were stripped. I changed them and everything works fine.
Parts Used:
Agitator Directional Cogs
  • William from Canandaigua, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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wouldn't agitate properly
I removed the fabric softner dispenser,removed the inner cover,removed the 1/2" bolt holding the upper agitator to the lower agitator and pulled the upper agitator up and out.Remover the cog holder from inside the upper agitator and replaced the old cogs with the new.They simply set loosely in the holder.I then reversed the process of putting the agitator back and bolting it in,inserted the small cover and dispenser.The entire job took about 5 minutes at most.
Parts Used:
Agitator Directional Cogs
  • Wilber from Thomaston, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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agitator not working (again)
The dogs (directional cogs) cause the upper portion of the agitator to turn in one direction only. The clothes don't get clean unless this happens.

The material the dogs are made of wears out in a few months of use.

I buy 4 packages of them at once, every few years.

Pull off the inner cap, unscrew the bolt, remove the old cogs, put in the new ones, reverse the disassembly process and away we go.
Parts Used:
Seal, Inner Cap Agitator Directional Cogs
  • Tanya from Garrettsville, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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agitator wasn't moving
first remove the cap on agitator(softner),then pull out inside cap (small cover inside),loose bolt in center (you need a 7/16 socket with a long extension) after that pull up the whole assamble out of the washer tub,hold bottom part and pull up agitator ,turn up side down to take out the cogs and holder, replace with new ones and go back on the instructions.
Parts Used:
Agitator Directional Cogs
  • jose from lake forest, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Agitator would'nt agitate
Took off softner dispenser, took off bolt cover. Used 7/16 socket with long extension and unscrewed bolt. Pulled up on agitator and out it came. Took out directional cogs and replaced with new. Reversed procedure and I was done. Saved a lot of money by not calling a mobile repair man on this one!
Parts Used:
Agitator Directional Cogs
  • Durand from Tyndall AFB, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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all four dog ears were broken to pieces
Removed fabric softener dispenser. Inserted screwdriver into slot on side of cover that is on agitator and pried off. Used socket extension to unscrew bolt inside agitator. Lifted out and slid off plastic ring holding agitator cogs . Replaced cogs in the same direction they came out. Since these instructions were here on site at the time I ordered the parts, it made the job very simple and fast...the order came very fast too.
Parts Used:
Agitator Directional Cogs
  • Sherman from Kansas City, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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would not agitate
Removed the top on the agitator. Then removed the screw with a wrench. then I removed the cam and replaced each Directional cog the way they came out. Then I replaced the cam. Tightened the screw on the agitator and replaced the top. Turned the machine on and It started agitating like it was suppose to.
Parts Used:
Agitator Directional Cogs
  • Sheila from Greensboro, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
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Top part of agitator quit agitating in one direction.
First, I removed the (3) piece softener cup from the top of the agitator.
Then I removed the bolt from inside the top of the agitator.
The agitator drive assembly lifts out of the lower agitator.
A flanged plastic snap ring holds the (4) drive dogs into the drive assembly.
Use a small screwdriver to remove the snap ring.
Replace the (4) drive dogs, and reassemble in reverse order.

As far as repairs go, this one is really easy.
Parts Used:
Agitator Directional Cogs
  • Eldon from Liberty Lake, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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worn our Agit-dogs, agitator wouldn't pull clothes down
FIRST I printed the directions from an online DIY stie, then removed a single bolt from the center of the agitator. I dismantled the agitator, replaced the dogs, and used to printed page to help me reassemble the agitator. I then replaced the bolt. It's VERY easy, but you need the pictures to be sure you've put everything back in the correct place.
Parts Used:
Agitator Directional Cogs
  • Douglas from Wetumpka, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Agitator wasn't turning
After reading on line how others did it, it was simple. I lifted out the softener dispenser. Under that there was a plastic cap. You just lift it out - theres no fasteners holding it. It just fits snugly in place by means of an o-ring. Under that there is one bolt holding the agitator to the spindle. Loosen that and remove the whole agitator. The agitator then comes apart in the middle. Just pull the two halves apart. The only tool you will need is one socket with a long extention and a ratchet. Once apart you will see the 4 plastic cogs that spin the agitator. The teeth were worn off of mine. I simply replaced the four cogs that come as a set. None of the other parts were worn to the point of needing replacement. I now have a fully functioning washing machine that was repaired for less than thirteen dollars!
Parts Used:
Agitator Directional Cogs
  • Walter from Brandon, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Agitator wouldn't turn when washing clothes.
Removed fabric softener dispenser. Inserted medium flathead screwdriver into slot on side of cover that is on agitator and pried off. Used socket wrench, socket and extension to unscrew bolt inside agitator. Lifted out and slid off plastic ring holding agitator cogs (cogs will fall right out so make sure you check to see how they're in). Replaced cogs in the same direction they came out. Very simple!!
Parts Used:
Agitator Directional Cogs
  • Kitty from Erie, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Top of agitator was not working
I basically followed the video that was available on Partselect.
I had trouble getting the top of the agitator separated from the lower but I used a length of 2x4 and gently tapped this with a hammer (so I wasn't hitting the plastic directly with the hammer, never a good idea). I few taps around the perimeter of the upper agitator and it came apart. The rest was quite easy. I replaced the seal since it looked pretty worn when I first removed the inner cap.
Parts Used:
Seal, Inner Cap Agitator Directional Cogs
  • David from Warren, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
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Washer Agitator not working properly
With the help of a You Tube video, which was watched first, then when the parts were delivered, the video was watched again, then we played the video back and paused it after each section was done so we could make sure we were doing the repair correct. The one thing I will mention that the video doesn't mention to do is, before taking the agitator out of the washer, put a mark somewhere on the agitator to tell you which end is the top. Just remember that the top( cap ) will be off, so that will not work. Otherwise it was a good, easy fix
Parts Used:
Agitator Directional Cogs
  • Carleen from Las Vegas, NV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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upper part of agitator did not turn because of worn out teeth on the agitator cogs.
The repair went smoothy except for removing the screw that holds the upper agitator part from the bottom agitator. Once that was removed all went smoothly. Considering my washer is 17years old, I guess I should be happy that was my only problem. I followed the directions of the repairman in the video that was provided by the web site. Most of my parts matched his parts :). My husband was very proud that I repaired the washer and was able to diagnose the problem. Thanks for helping me save some $$$$. I'm pleased and am very happy to have solved the problem on my own. My husband teases me about hanging a shingle. Thanks, Zina
Parts Used:
Agitator Directional Cogs
  • Zina from Hot Springs Villlage, AR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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All Instructions for the 11021292010
106 - 120 of 393