Models > 11021102012 > Instructions

11021102012 Kenmore Washer - Instructions

All Instructions for the 11021102012
421 - 435 of 458
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Top of agitator was free to rotate in either direction and did not work properly.
The top of the agitator pops out and leaves the fastener(a 17mm bolt) open at the bottom of a 6 inch or so opening in the top piece. That bolt comes out with a socket extension and the top comes off. Replacing the dogs is just a case of sliding a retainer ring down, removing the broken dog pieces and replacing with new dogs. Reverse the disassembly process to reassemble the unit. Now, it works great.
Parts Used:
Agitator Directional Cogs
  • Dean H from KENNEWICK, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
Was this instruction helpful to you?
Thank you for voting!
Agitator not moving consistantly
Removed softener dispenser from agitator. Removed 1/2" bolt from inside agitator and removed top half of agitator. Removed cog assembly. Used screw driver to pry slip ring up 1/4 " to access directional cogs. Replaced cogs, pushed slip ring back into place. Reassembled agitator in reverse order of disassembly.
Parts Used:
Agitator Directional Cogs
  • Dennis from Concord Twp, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
Was this instruction helpful to you?
Thank you for voting!
No spin on spin cycle
Easy, If your drive block has an open top, it's worn. Look at a picture of a new drive block and compare. If it doesn't match, then you need a new drive block. Note: Also check the drive clutch and clutch liners or pads...they may be worn. In my case it was the drive block this time. So to start, take off the fabric softenner dispenser in the center of the washer. Then pull out the seal. then remove the bolt. and pull off the agitator assembly. after that tap off the lock nut with a punch and hammer or if you have the special spanner wrench tool, use that. Once removed, pull out the inner tub and then pull the drive block off the shaft. Put the new drive block on and reverse the procedure from there. Tap the lock nut tight with the punch and hammer while re-installing. I'm so glad I did this repair. $15 is so much better than just giving in and buying a new washer!!!
Parts Used:
Drive Block - 2 5/16 Inch High
  • Thomas from Port Jervis, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Wrench (Adjustable)
Was this instruction helpful to you?
Thank you for voting!
Auger would come completetly off when taking out clothes. The rubber washer had disintegrated.
I watched a Part Select video on replacing the augitator and just followed the directions to replace the thrust washer (which was showing wear) and the washer. The instructions that came with the thrust washer were helpful as well.
Parts Used:
Washer Thrust Spacer
  • Jennifer from Wake Village, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
Was this instruction helpful to you?
Thank you for voting!
agitator cogs
Fairly simple just had to take off agitator top. Unscrew a plastic bolt using a 1/2 socket extension. Pull that part or which had a spring under it take out agitator hold which your old ones probably have broken off from take them replace with new ones and put every thing back reverse order. .
Parts Used:
Agitator Directional Cogs
  • Evelyn from Rochester, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
Was this instruction helpful to you?
Thank you for voting!
Agitator stoped turning, needed to replace directional cogs
It's pretty easy all I had the news just pop off the, frabric softner container, but the small plastic cap could not be pulled out by hand or neddle nose plyers. I used a hex key to hook under the plastic loops and gripped the other end with vice gripps. After the plastic cap came off I used a socket wrench to remove the one bolt and this only came out very easy. Then remove the small cylinder and had a directional COGS and it was easy to replace and reassemble
Parts Used:
Agitator Directional Cogs
  • Dawson from Fort Benning, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
Was this instruction helpful to you?
Thank you for voting!
Noticed the agitator was not engagine and slipping
Took the softener mechanism off by pulling upward. Pried off the cap to the agitator with a screw driver then removed the center bolt with a nut driver. This did take a little effort since it had never been removed. Pulled the agitator out of the washer and cleaned all the parts of any soap residue accumulated over the years. Took the agitator and stood it on the floor placing both feet on the sides and pulled it apart. there is a ring inside that popped out along with the top part of the agitator and the small cogs fell out. Cleaned the two pieces and replaced the cogs, holding the main part upside down lowered the agitator bottom into place matching the four grooves after snapping the unit together slide the cog cover into place and gently replaced the agitator back into the washer and replaced the bolt tightly. Then snapped the softener attachment back into place. This required a good bit of pressure but snapped right into place. Done job. Saved a lot of money and a simple fix to a problem. Agitator now works just as it should, no slippage at all. Took about 30 min all together. You can go online to find installation directions for any brand washer that has a full size agitator.
Parts Used:
Agitator Directional Cogs
  • Wynona Roberts from Zwolle, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
Was this instruction helpful to you?
Thank you for voting!
Poor agitation
Thurs. followed video directions, found the dogs to be defective and around 2 pm ordered dogs on line. To my surprise, on Friday around 11 am the dogs arrived. My husband installed them and the agitator is fine. I was so amazed at how quickly the dogs came. The machine was ready to go in less than a day. Thank you for your efficiency.
Parts Used:
Agitator Directional Cogs
  • Mary from Cornwall, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
Was this instruction helpful to you?
Thank you for voting!
agitator cogs were badly warn, no agitation when washing
Pulled off the fabric softner holder, pulled out the cover for the agitator. Used a socket set to loosen the screw that holds in the agitator hub, pulled out the hub, removed the gasket from the cogs and replaced new cogs. Works like new!!!!
Parts Used:
Agitator Directional Cogs
  • Mary A from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
Was this instruction helpful to you?
Thank you for voting!
upper agatator not working
slipped up upper locking collar lifted off cover and removed 7/16 bolt that holds agitator in place. lifted out agitator and installed agitator repair kit. 123 simple. also next day delivery outstanding keep up good work
Parts Used:
Agitator Repair Kit
  • Richard from Waverly, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
Was this instruction helpful to you?
Thank you for voting!
it was so easy, even my wife said she coud'v none it
I just followed the steps on the video, I was surprised how fast I got the parts within 24 Hrs . Thanks
Parts Used:
Agitator Directional Cogs
  • Manuel from Lincoln, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
Was this instruction helpful to you?
Thank you for voting!
agitator would not turn (agitate) during wash cycle
Remove protective cover and inner seal with gasket from top of agitator. Use socket set with extension to reach bolt in bottom of agitator and loosen bolt. Remove assembly from washer. Take out interior disk and remove broken agitator directional cogs. Replace with new directional cogs. Reassemble parts in reverse order. Easy Peasy,took about 5 minutes.
Parts Used:
Agitator Directional Cogs
  • Lissa from Gunnison, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
Was this instruction helpful to you?
Thank you for voting!
4 directional cogs in top agitator crystallized and broke
Popped top cap off agitator, removed bolt, removed top agitator, replaced directional cogs, reinstalled top agitator, bolt, cap. This machine is 43 years young, it's happy again.
Parts Used:
Agitator Directional Cogs
  • Jeri from Shelton, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
Was this instruction helpful to you?
Thank you for voting!
Agitator not functioning
Popped agitator cap. Used ratchet to remove screw. Pulled off base unit. Inserted cogs into slots after removing worn and or broken cogs. Reinstalled......done!
Parts Used:
Agitator Directional Cogs
  • Sam from Chesterland, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
Was this instruction helpful to you?
Thank you for voting!
Agitator cogs broken
Followed instructions on WEB site, they were very easy.
Parts Used:
Agitator Directional Cogs
  • Arnold A from Greers Ferry, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
Was this instruction helpful to you?
Thank you for voting!
All Instructions for the 11021102012
421 - 435 of 458