11020936993 Kenmore Washer - Instructions

watched the video piece of cake good job guys

So, the instructional video was great but be warned that you REALLY need to hammer the part into place. Basically hammer it into place so that the end of the shaft that it goes on is flush with the plastic piece of the coupler on both ends. Otherwise, you'll put the washer together and run a load and it'll squeal and smell like burning rubber. We had to take it apart like 3 times before we got it on there securely enough. We would then run an empty load and it would be fine but as soon as we would add clothes the squealing and burning would ensure. So, my advice is to hammer it in well and save yourself the time and struggle!

Found part needed in partselect website, watch the video after i opened the rear panel ( i should have watch the video before doing any work :( ) that will much easier. after replacing part my washer is now working like new :). Thanks PartSelect. next project dryer ;-))

took it apart and put in the new valve

Unplug washer. turn hot and cold water off. disconnect and mark water hoses. put a blanket on floor and lean washer on its back. use screw driver to remove metal clamps from water pump. use ratchet or nut driver to,,remove screws from metal clamps on motor.remove metal clamps with screw driver. unplug wire harness from motor. remove motor and remove old drive coupling and repelace with new part.

Remove top cap to access 1/2" bolt. Remove bolt and pull entire assembly up and off of shaft.Disassemble unit by taking long std. screwdriver to release 2 small locking tabs. Flip over and remove ratcheting upper assemble from larger lower piece.Now you will see the broken cams and be able to replace.Assemble in reverse order.

unplug electric cord. shut off then disconnect hot and cold water hoses from nozzles. place drain & water hoses over washer. place washer on floor( back/hose side down). use pliers to remove hose clamps(2) from pump. unfasten metal clamps(2) from pump. remove & replace unit. reinstall by reversing process.

I looked up the issue, and found a related video on YouTube. We ordered the parts, and I was very happy with their price (about 60% less than Sears) and how quickly they arrived. ...... It should be an easy repair, but our agitator top would not separate as it should have. ...... We look it to a local shop, and they said that sometimes the plastic 'fuses' together during factory assembly. They used wire cutters to snip the fused plastic. ...... After that, the rest of the repair was easy: just take out the broken cogs, and insert the new ones, and re-assemble.

... exactly as shown in the video in addition to shutting water, removing hot & cold lines & waste tube. I was amazed at how fast the parts were delivered in two days regular shipping. Machine now purring a wifey happy once again! Thanks for the great service & video! I recommend PartSelect highly! WSD

Watched the video, it was so easy, if I had been a little younger it would have been a 15 min job...

Followed the instructions given in the video. Exactly as per video instructions.WATCH THE INSTRUCTIONAL VIDEOS!!

After finding out the tub would not spin, I removed the washer to find broken pieces on the floor. I did a google search on my model number and found that the problem was the direct drive motor coupling (it matched the pieces on the floor). So, I watched the "how to" video and I followed the steps verbatim. I found the coupler missing and the plastic pieces on the drive broken. My order came in quickly (within 48 hours) and my washer was running in 20 minutes after receiving the package. It has been great ever since.

It was simple. Removed one bolt slid off retainer replaced cogs. Less than 15 minutes.