11020912990 Kenmore Washer - Instructions
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it won't spin or move the cycle washing
It was pretty good,thanks to parts select videos.(how to do it)it was a great help and I did it myself in not time.Now I have a brand new wasr.Thanks spart seect for your help.
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Luis from Roselle, NJ
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
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Washer was leaking
Followed the video and everything went exactly as the video said! Just follow the video to a tee!
Parts Used:
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Gregory from Colleyville, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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no spin dry
... exactly as shown in the video in addition to shutting water, removing hot & cold lines & waste tube. I was amazed at how fast the parts were delivered in two days regular shipping. Machine now purring a wifey happy once again! Thanks for the great service & video! I recommend PartSelect highly! WSD
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Walter from West Palm Beach, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
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water leaking from pump
Watched the video, it was so easy, if I had been a little younger it would have been a 15 min job...
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Anita from Globe, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench (Adjustable)
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Extremely wild rocking in spin cycle
Followed the instructions given in the video. Exactly as per video instructions.WATCH THE INSTRUCTIONAL VIDEOS!!
Parts Used:
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Bryan from Midland, NC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
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would not spin
watched the video and done it exactly as shown. just pulled washer out from the wall didn't even disconnect the water lines.
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Carroll from Marion, AR
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
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The upper agitator was not functioning properly
PartSelect has a training video for this repair. Remove the softener dispenser by popping it up with a flat screwdriver. Reach down inside the agitator and remove the bottom cap. Use a 7/16 socket on a six inch extension to remove the agitator bolt. At this point I recomment pulling the entire agitator assembly out for ease of disassembly and reassembly. Clean as necessary. Use a pair of needle nose pliers to remove the cog assembly. Place the cog assembly on a flat surface and use a flat screwdriver to remove the retainer. Note the position of the cogs and replace with the new. There are two plastic clips on the lower agitator that you can snap off to make reassemble easier. Replace the agitator in the tub. If you don't have a magnetic socket, I find it's helpful to place a small piece of paper towel across the socket to hold the agitator bolt in place as you slide it back down inside the agitator for reassembly. Tighten the bolt. Replace the bottom cap and softener dispenser.pa
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Clarence from Swartz Creek, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers, Socket set
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Tub was spinning only part time. Had to have help getting started
Installed new clutch assembly and while I was at it replaced the Motor Coupling. Actually, I had a good time doing the repair. I am almost 80 years old, so had to have help laying the washer on backside. Got a small stool from which to work (back problems). The only thing I found the least bit difficult was reinstalling the retaining clip for the clutch assembly. The rest was a piece of cake. Were I to do the same repair now, it would take less than 30 minutes. Washer works like new now. Very proud of what I was able to accomplish. Of course, need to watch the repair video so you will know where to start.
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Kingsley from Ewing, IL
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
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Tub will not spin
After finding out the tub would not spin, I removed the washer to find broken pieces on the floor. I did a google search on my model number and found that the problem was the direct drive motor coupling (it matched the pieces on the floor). So, I watched the "how to" video and I followed the steps verbatim. I found the coupler missing and the plastic pieces on the drive broken. My order came in quickly (within 48 hours) and my washer was running in 20 minutes after receiving the package. It has been great ever since.
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Rick from Terre Haute, IN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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Agitator not working
It was simple. Removed one bolt slid off retainer replaced cogs. Less than 15 minutes.
Parts Used:
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Kevin from Morris, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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direct drive motor coupling was broken
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Abdel from Roswell, NM
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
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