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11020901991 Kenmore Washer - Instructions

All Instructions for the 11020901991
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
washer shakes and was very noisey
researched the problem from the web-site.found the three most common things that would cause the problem.inspected the washer to see if there was evidence that one of the described parts had falled,and found that the tub wear pads were missing do to wear.simply replaced and it solved the problem. Thanks for the information.
Parts Used:
Tub Wear Pads - Package of 3
  • william from lindside, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 7 people found this instruction helpful.
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washing machine stuck on drain cycle
Siphon break kit keeps washing machine from continuing to siphon after rinse/cycle -- like emptying a pool with a hose. Fixed the problem of the tub never filling due to siphon draining out water as it's being put in.
Parts Used:
Siphon Break Kit
  • Matthew from Wauwatosa, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
15 of 37 people found this instruction helpful.
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Washing machine making a grinding noise
Purchased and installed PS1485646 COUPLING, MOTOR (Direct Drive Coupling). We googled "Washing Machine making a grinding noise. Several people suggested coupling probably broken. We located some instructions online regarding dis-assembly, sure enough,the coupling was broken. We ordered the part from Partselect.com. It arrived in three days, replaced the broken coupler. Washing machine back in business for around $20. Hooray! Thanks, Partselect!
Parts Used:
Direct Drive Motor Coupling
  • Tracy from Yuba City, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
4 of 4 people found this instruction helpful.
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Tub not spinning or agitating, but could hear motor working.
Disconnected power, all hoses. Tilted washer backward to see underneath. (Placed sturdy 6" high object under back of washer to keep it from going flat on ground and possibly damaging hose connects). Looked for area where motor and transmission connect. Saw broken part (coupling). After trial and error, figured out how to remove pump and then motor, by removing strap type holding clips, and then broken part was accessible. Ordered part online and was easy to install and reassemble washer now that I knew how it came apart. If I had known the part name or number beforehand, I could have watched the replacement instruction video on this site, but I figured it out anyway, and I did it without removing the whole control switch panel and side panels/body of washer, like they do in the video. But..I guess they had to do that to give you a good view of all the parts and things they were removing underside. I recommend watching video for this part install,so you see what needs to be removed and how underneath, but then just tilting washer back to access underside, without all that control panel and sides removal.
Parts Used:
Direct Drive Motor Coupling
  • MICHAEL from CLEARWATER, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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No Hot Water
First off, I unplugged the AC cord and disconnected the Hot and Cold water hoses. I partially removed the back of the washer with a screwdriver. There were two screws holding the control panel in place and once they were removed it simply fell forward onto the top of the machine. That allowed me to pull the back plate free and remove the old water inlet valve. I had to first disconnect the two AC leads from the valve along with the small hose that supplies water to the tub. The small hose had a compression clamp on it that came off with pliers. After removing the two screws that secured the valve to the back of the machine the old valve simply came out. Insallation was the reverse. I will add that when removing the controll panel there are two S shaped clips (one either side of the panel) that need to be removed using a screw driver. Be careful not to push too hard as they may fall into the machine. I also replaced both the Hot and Cold wataer hoses. All in all it was a very easy repair. I read and followed the instructions of others that posted their experience right here which was a HUGE help-thanks everyone and thanks to Part Select for the prompt delivery. I orderd the part on a Sunday and received it on Tuesday-how awesome is that?!
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Robert from Louisville, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
4 of 4 people found this instruction helpful.
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washer would not spin or agitate
I first took the 2 screws out and disconnected the wires, I got my parts ordered and when they came in I put it back together then plugged th wires back in. I really could not believe that I could do something of this nature but when I started it was easy. My boyfriend wanted to take the washer to a repair shop, but I said first I will take a look and see if it will be worth saving. Otherwise I will junk it. It cost me with shipping costs 41.00 I am very proud of my self.
But I read other peoples experience on fixing the same problem that I had so I gave it a try.
I will not hesitate to do other jobs myself. Doreen Finlaw
Parts Used:
Direct Drive Motor Coupling Motor Retainer Clip Tub Wear Pads - Package of 3
  • Doreen from Ashtabula, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
6 of 10 people found this instruction helpful.
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Water would not stop when washer was filling
Watched the video and followed the instructions. Everything went smoothly and the repair was done in under 15 minutes, less time than it took to mop up the water when it overflowed telling me that there was a problem.
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Michael from Mundelein, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
4 of 4 people found this instruction helpful.
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washer wouldnt agitate or spinn but would drain?
So i replaced the above parts pulled gearbox put new oil in all looked good but when i tryed it filled started spinning for a few sec.then quit again?was makeing a clicking sound so i layed on the floor and the drive coupling was spinning so i took the water pump off and it started agitating and spinning. found about a 6 in.thin piece of wire in it, dont know where it came from but installed a new pump and it works like a new one !!!
Parts Used:
Direct Drive Motor Coupling Agitator Directional Cogs Clutch Lining Kit
  • lester from Belleville, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
4 of 4 people found this instruction helpful.
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drive shaft leaking
Washer was leaking -- in part from hoses that had loosened over time due to unbalanced loads and age, and partly from a worn pump -- and not agitating/spinning properly. Fixed hoses, replaced pump and clutch. Unfortunately, when I pulled apart direct drive to replace clutch, the drive shaft started leaking because old seals worn and compromised on disassembly. Have to give credit where due -- YouTube invaluable here -- pulled and disassembled drive shaft, removed old seals, replaced and reassembled. Time consuming, but if you keep track of where things go, not too bad. 3 things I wish I knew in advance: (1) for an old washer you definitely need a spanner nut wrench (like 15-25 bucks online) to remove the spanner nut so you can pull the basket and get to the seals -- no wrench/pliers/vise substitute will do the trick; (2) the shaft seals have metal washers inside the rubber/plastic -- when you're removing the old seals, you might need to chisel (hammer and small flat head screwdriver) the old seals out instead of just pulling out the corroded rubber which will leave the old metal behind; (3) if your time is valuable, try to diagnose all the likely sources of your problem and buy the parts to repair at once rather than doing piecemeal like me. Took me 2 weeks and two complete tear downs to finish a repair that should have taken me an afternoon. I love my local Appliance Parts guy -- he's knowledgeable and usu. has what I need or can get it fast and I like supporting local brick and mortar -- but if time is important to you, taking advantage of online companies that allow you to return what you don't use may save you time.
Parts Used:
SEAL-SHAFT Washer Transmission Stem Seal Washer, Agitator Centerpost Gasket
  • Al from OCEAN, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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The middle tub would not come out
Sprayed wd40 - limescale - boiling water , NOTHING WORKED after half an hour reapeted spraying and pulling the tub and shaking it back and forth - still nothing
Finally I replaced the center nut loosely than putting a piece of wood on top of it and with me holding the tub slightly high - my wife than whacked it hard several times , I also was turning the tub every whack
When it came out it was full of rust and grime - it would have never come out without what we did
Replacing the the rubber washer was easy - machine works and no more leaking- thank you for your video which really helped to start the job
Parts Used:
Centerpost Gasket
  • Jayanti from SNELLVILLE, GA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
5 of 7 people found this instruction helpful.
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washer wouldn't spin with load, then not at all with rapid clicking sound
Clutch was noticibly worn compared to new part. Direct drive flange had broken, this part should be steel. found a you tube video that was simple to follow. no problems
Parts Used:
Direct Drive Motor Coupling Clutch Assembly
  • Lou from ATLANTIC HLDS, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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Replacing water inlet valve with new one
The instructional video that was attached with the part I purchased was spot on with very simple instructions. The inlet valve came with a metal bracket that was not needed for my model, so just tossed it. Was completed with replacement in about 30 minutes with help from my aspiring handywoman wife (would have taken 15 minutes without her)
Parts Used:
Water Inlet Valve with Mounting Bracket
  • David from HENRY, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
4 of 4 people found this instruction helpful.
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direct drive washing machine not spinning
Direct drive, no belt. Motor sounds like it's spinning but the agitator is not. Bought the coupling (that goes between the motor and the transmission) and replaced it in less than 15 minutes. Two screws and two clips to open the cover. Two clips to move the water pump out of the way. Two screws and two clips to take out the motor. Replace the coupling and reverse the steps.
Parts Used:
Direct Drive Motor Coupling
  • Hoang from Fairfax, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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Broken Drain hose
to change it was 1,2,3
thank you guys
Parts Used:
Drain Hose
  • Armando from Graham, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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Heavy wash broke the switch assembly
Honestly, it took more time to figure out how to get at the dang thing than it did to replace the assembly. One screwdriver for the whole project. Very easy to figure out (once I got into the machine casing, anyway).
Parts Used:
Lid Switch Assembly
  • Beth from Vallejo, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
5 of 8 people found this instruction helpful.
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All Instructions for the 11020901991
136 - 150 of 1430