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11020642991 Kenmore Washer - Instructions

All Instructions for the 11020642991
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The movers broke both water intakes off flush with the back of the machine
took off two screws that held the top part on took the screws that held the back on 4 screws removed the one screw that held the replacement valve put the black mounting plate on the machine replaced screws very simple.
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Dennis from Oak Island, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
16 of 17 people found this instruction helpful.
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Cold water flow was slow
Removed old part; exchanged rubber plungers between the hot and cold. Symptoms still the same - so eliminated the need for new rubber plungers (even though they still needed to be replaced). The only item left were the magnetic switches opening and closing the flows. The syphon was replaced due to broken plastic mountings causing the syphon to hang into the drum. Repair was a snap and finding the parts on your site was very easy and parts were there within 2 days at standard shipping. Thank you.
Parts Used:
Hose Clamp Water Inlet Syphon Water Inlet Valve with Mounting Bracket
  • Garry from Palm Bay, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
22 of 36 people found this instruction helpful.
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Leaking drain hose
First I removed hose from drain, next I loosened the clamp at the drain hose connection at the washer. Removed hose. Have rags/towels as there is some residual water that will spill out of the washer. Reinstall in reverse.
Parts Used:
Drain Hose with Clamp
  • Steve from Cypress, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
16 of 19 people found this instruction helpful.
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Lid Switch broke had to replace.
The biggest problem for me was finding the screws to remove the control panel. First there are two screws on the top back side of the control panel, then there are plastic covers that have to be removed from both sides of control panel, then you can remove the screws at the base of the control panel. Set the control panel back, then remove the golden brackets that hold the cabinet to back of the washer. The whole cabinet will come forward with a little coaxing. (Remember to put the screws with the part you have removed to make sure you put them back in the same place.) Next remove screws that hold on the lid switch, remove wiring from clips, then replace with new switch, situate wiring in clips, position switch into place, screw into place. The cabinet is really hard to get back into place, be patient it may take a few tries. Once you get the cabinet in place, replace the golden brackets, then place the control panel where the screw holes line up and screw down, replace plastic sides, then replace the screws in the back side and your done.
Parts Used:
Lid Switch Assembly
  • Michael from Litchfield, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
15 of 16 people found this instruction helpful.
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No cold water supply/slow cold water fill
Unscrewed the two screws that hold the water lines to the valve. Unscrewed and lifted the control panel, popped the two spring clips that hold the back panel against the housing. Pulled the valve just outside the back panel. Took off the internal water line and moved it over to the new valve. Took off both hot and bold electric plugs and moved them to the new valve. With the old valve off, I sled the new valve into place and screwed it to the back panel. Put the spring tabs back on the back panel and screwed the back panel back together. Plugged it in, attached the water supply lines and tested it. Worked fine.
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Andrew from Virginia Beach, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
14 of 15 people found this instruction helpful.
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my cold water did not run in the machine and it would not rinse
we looked at the video first then my husband fit the proble boy! was i excited! all the stores tried to get me to buy a new one. thanks partselets!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Parts Used:
Water Inlet Valve with Mounting Bracket
  • TONYA from DISTRICT HEIGHTS, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
15 of 18 people found this instruction helpful.
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Water Inlet Valve
The reason it took as long as it did was because the job is not in line as the work I normally do.
It would be a fairly easy job for an experienced repairman. (Taking the back off the washer was time consuming for me) The rest of the job was easy as the part was a perfect fit.
I remember having a problem blending hot/cold water for some time. Most recently, while washing a load the water did not want to shut off. I can't remember how I diagnosed the water not shuting off as a problem along with the water temp control, but it is now repaired.
With the new valve installed, water temp select is now OK and the water now shuts off as normal.
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Ron from Hibbing, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
14 of 16 people found this instruction helpful.
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Washmachine wouldn't spindry
I removed three bolts from the transmission and two clips that hold the motor to the drive gear. I replaced the brake cam that had cracked and the lining. Now it works great ! Ordered part on Friday before two and it came Saturday at four.
Parts Used:
Clutch Lining Kit
  • Chuck from South Holland, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
14 of 16 people found this instruction helpful.
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improper or no hot water flow
After taking the entire washer apart one time, we learned that we could take the top and front of the machine off only to repair it. I found Part-select online and with the model number locating the part was easy. It arrived within 3 days and with instructions I could easily replace the old part with a few tools. I spent dollars instead of hundreds for a new machine.
Parts Used:
Hose Clamp Water Inlet Valve with Mounting Bracket
  • Cynthia from Manchester, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
16 of 23 people found this instruction helpful.
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Lid switch broke away from top.
Replaceing the actual switch was easy as unscrewing two screws with the lid up. The wiring was a different story. I guess you can cut and spice and be done with it but to get to the real connection, a lot has to come apart or have very long arms to reach from the bottom. I first removed the cover to the dials by removing the side trim and a screw at each end near the base. That exposed the wire connection. The wire actually runs under the top therefore I had to remove the back panel partially to gain access to the wiring and holders for the wire. Just by remembering the steps while backing out, everything worked out.
Parts Used:
Lid Switch Assembly
  • Brad from Wilmington, DE
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
13 of 15 people found this instruction helpful.
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Agitator moves freely in both directions
First I removed the softener bin by pulling it up and off, then I removed the plastic seal by pulling it up and out, then I removed the 1/2 inch bolt with a ratchet and extension, then I removed the upper and lower agitator assembly from the machine and seperated the two by putting my feet on the lower agitator to hold it to the floor and pulling the upper agitator fast and firmly.
Sitting on top of the lower agitator I found the dog ear assembly. I pulled the dog ear assembly off and removed the yellow cap and existing dog ears.
Assembly was reverse.
Parts Used:
Agitator Directional Cogs
  • James from NAPERVILLE, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
14 of 18 people found this instruction helpful.
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Washer worked fine but wouldn't spin. Hot smell. I could turn tub by hand to help it get started and it would spin okay. Silver clutch cover was very hot to touch.
I pulled back off machine. A real pain. Not something you have to do although once the back is off, the whole cabinet just lifts off. Idealy: Remove agitator and reatiner clip, lay washer on it's side or face, Remove electrical connector form motor, remove two hoses from pump, (motor can be remove easily from transmission if desired. It's lighter), remove three 1/2" bolts, lift transmission w/clutch assembly out. Pay attention to orientation of flat washer and clip (remove). The cluch band is indside the silver cover. Pich together with pliers to relieve tension and lift out. There are three while pads that wear away and glaze over when they get too hot from slipping. Reassemble. Ths is from memory so I hope I didn't forget anything. Time to do it this way would probably only be 45 minutes.
Parts Used:
Clutch Lining Kit
  • Kevin from Disputanta, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
15 of 22 people found this instruction helpful.
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The top lid switch failed so washer wouldn't run.
Removed the valance by unscrewing nuts on top back and then removing side wings. The valance can be flipped up and hung over the back of the backsheet making sure not to damage clear hose. Then remove the old switch, wire and cut off the ground wire. Moount the new switch and make sure the wire is well back from the drum by tying to the old clip that held the old wire. Connect the ground to the body now under the valance. I found a hole there and screwed the ground terminal to it with a self taping screw.This procedure allows you to replace the switch without having to take the complete washer front body off.
Parts Used:
Lid Switch Assembly
  • Katherine from Salem, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
11 of 11 people found this instruction helpful.
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just needed a new softener dispenser
ordered part on wednesday. it shipped to me thursday. pop the old one off, popped the new one on. slick and easy !!!
thanks
Parts Used:
Fabric Softener Dispenser
  • scott from brooklyn, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
11 of 12 people found this instruction helpful.
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Pump but not spin-oil leaking-agitation noise
Replaced AGITATOR DIRECTIONAL COGS (4) looking instruction video . Replaced CLUTCH LINING KIT following video of this site "WASHER REPAIR-REPLACING THE CLUTCH ASSEMBLY". Replaced SEAL, GEARCASE COVER and NEUTRAL DRIVE ASSEMBLY as follow: 1)CLUTCH Assembly and motor removed, took the GEARCASE on a bench vise to hold in place and the long shaft up side. You can get help from other person to hold secured in place instead a vise.2)Following a youtube video I tested gearcase with a reversible drill using DIRECT DRIVE MOTOR COUPLING PART next To transmission side instead of electrical motor. Drill turning counter clockwise drive the long shaft oscillating (it agitate via agitator cogs). Drill turning clockwise run the exterior sleeved part around shaft (upper side of metal gear inside gearcase and fixed on top to clutch to get washer spin). My experience was didn't rotate so we had to take apart gearcase cover.3)Unscrewed and removed gearcase cover. Cover was sticked by old seal gasket so a screwdriver helped me to remove it.4)Cleaned joint removing old gasket.5)Repeating drill test I realized big nylon gear did'nt rotated and removed uppercut clip with pin pliers with care for not lose the pin. Removed the next washer, the plastic gear and found a plastic part with a tooth broken. This part is with NEUTRAL DRAIN ASSEMBLY so replaced assembly following part instructions. I recommend take pictures in order to reassemling and use ALLEN WRENCH 5/32'' inches.6)Fill up to half of gearcase with 16 ounces (about 1/2 of case) of gear oil supplied by PARTSELECT or automotive gear oil SAE 85w90 or SAE 90.7)Replaced SEAL, GEARCASE COVER. HARD TO REMOVED AND REPLACE! Take care not break!. I had to use a piece of metal tube and a vise.8)Applied automotrice black seal gasket silicone around the cover joint and case.9) Replaced the cover and reversal instruction video.THANKS to this site I get excellent service and Enjoyed with my toy.
Parts Used:
Clutch Lining Kit
  • Alvaro from CLEMENTON, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
11 of 12 people found this instruction helpful.
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All Instructions for the 11020642991
46 - 60 of 742