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Models > 11016852501 > Instructions

11016852501 Kenmore Washer - Instructions

All installation instructions for 11016852501 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016852501
1,036-1,050 of 1,346
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spin cycle did not activate

  • Customer: Enrique from Miami Shores, FL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Replaced hinge switch. Still no spin cycle. Noticed hinge bearing cracked & if hinge forced into switch, spin activated. Ordered new hinge bearings.Spin cycle still didn't engage. On further examination, observed that hinge was bent. Straightened hinge & worked like a charm. Didn't really need new switch or bearings. NOTE : Avoid having washer door bang shut.Took longer than expected, but each procedure was simple.

Washing machine acting unbalanced

  • Customer: Travis from Denver, CO
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Short solution: Machine acted unbalanced no matter how it was loaded and replacing all of the springs seems to have fixed the problem. Long solution: The washing machine was acting unbalanced no matter how I loaded the washer so I removed the cover to see if there was anything obvious (there wasn't). After looking around online I found someone with a similar issue who replaced the suspension springs with success. So I replaced the suspension springs AND the counter balance spring but before I swapped them I did a test to see if the old springs were worn. The test was hanging a 10lb weight from each spring and measuring the stretch of the springs to figure out the "new" vs "old" K values. The results showed that the old and new suspension springs had about the same K values but that the old counter balance spring had lost roughly 50% of its spring constant compared to the new counter balance spring. So replacing one of the springs did show a measurable gain in spring strength and the issue has been resolved thus far (12 loads of laundry without issue). I would still replace all of the springs if I was doing it again because it worked for cheap. Parts arrived 4 days after ordering them and they are genuine Whirlpool parts.

The washer wouldn't spin out

  • Customer: Karla Ann from Neenah, WI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
went to you tube and watched a video on how to take it apart and replace the clutch assembly.

agitator would not turn (agitate) during wash cycle

  • Customer: Lissa from Gunnison, CO
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Remove protective cover and inner seal with gasket from top of agitator. Use socket set with extension to reach bolt in bottom of agitator and loosen bolt. Remove assembly from washer. Take out interior disk and remove broken agitator directional cogs. Replace with new directional cogs. Reassemble parts in reverse order. Easy Peasy,took about 5 minutes.

4 directional cogs in top agitator crystallized and broke

  • Customer: Jeri from Shelton, WA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Popped top cap off agitator, removed bolt, removed top agitator, replaced directional cogs, reinstalled top agitator, bolt, cap. This machine is 43 years young, it's happy again.

Leaking water from under the front of the washer

  • Customer: John from Morgantown, WV
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Used pliers to help disconnect hoses, unplugged power cord, laid washer on its back, unsnapped two clips holding pump to the motor, lifted pump off, and replaced it.

Washer was shaking and moving violently

  • Customer: WILLIAM from Atlanta, GA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I replaced 3 suspension springs, 3 tub wear pads and 1 leveling spring (for less than $35 delivered). The springs are all very accessible once you remove the cabinet. The wear pads are also easy to get to - just tilt the tube up a little on each of the 3 corners and pull the old pads out. Before the repair, the washer shook, banged and walked so much that I thought it surely was time to get a new one. After the repair, the washer worked like new (even though it's 11 years old). I watched a short youtube video about removing the cabinet, which is very easy once you see what to do. I searched on something like "whirlpool washer repair youtube" and got multiple good videos. This repair was well worth the effort.

Agitator not functioning

  • Customer: Sam from Chesterland, OH
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Popped agitator cap. Used ratchet to remove screw. Pulled off base unit. Inserted cogs into slots after removing worn and or broken cogs. Reinstalled......done!

leaking water pump

  • Customer: Erin from Annapolis, MD
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
After removing the outer shell of the machine, and disconnecting the supply hoses, I leaned the machine on it's back and disconnected the drain line. Then, it was simply a matter of removing and replacing the damaged pump with the new one. The pump is held in place by two easily removable clips. The hardest part of the whole process was making sure the shaft from the motor lines up with the corresponding hole on the pump.

Agitator cogs broken

  • Customer: Arnold A from Greers Ferry, AR
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Followed instructions on WEB site, they were very easy.

cogs wornout i overload too much

  • Customer: george from middleburg, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
watched the video piece of cake good job guys

Bad Motor Coupler

  • Customer: Hilary from Gainesville, FL
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
So, the instructional video was great but be warned that you REALLY need to hammer the part into place. Basically hammer it into place so that the end of the shaft that it goes on is flush with the plastic piece of the coupler on both ends. Otherwise, you'll put the washer together and run a load and it'll squeal and smell like burning rubber. We had to take it apart like 3 times before we got it on there securely enough. We would then run an empty load and it would be fine but as soon as we would add clothes the squealing and burning would ensure. So, my advice is to hammer it in well and save yourself the time and struggle!

The washer would turn 45° by finish spin

  • Customer: Fred from Hico, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
With no broke springs I thought that they might be weak so I ordered them but didn't install them as I found that the basket had a drag at one point of turning it, so I took it down to the clutch and found the nylon arm that released the brake had the small pins broken off. This would cause the brake to not release full enough that the eccentricity in it had a drag spot during the spin causing tremendous vibration. To disassemble I took the transmission off and the basket off and install new clutch assembly with the basket laying horizontal on a table. I did notice that the new clutch only had three pads on the band and the old one had six. I called you back with no satisfaction, but was given the phone # of the manufacturer and they confirmed that theirs had six pads but the part # checked out so I installed it. It now sits basically still during a cycle. I made and supervised the making of parts in a machine shop all my working carrier and I don't understand the weak link of the nylon pins milled / molded on a part that takes a lick from the actuator every cycle. It appears to me it was made to break, but it is about 20 years old. Thanks for your video help on the tube. Fred

Washer woulp not spin, brake cam driver not like video

  • Customer: Jody from Elk Creek, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
  • 0 of 0 people found this instruction helpful
changed parts easily, following the video. Problem was the BRAKE CAM DRIVER, the plastic piece that fits around the shaft near the drum. The old one was visibly torn up, the pegs worn off, the whole thing worn down. The problem with the repair was the video showed an "E ring" holding it on and my washer had no E ring, had nothing hold it. It just sat there. Installed it anyway, although I was worried it was too loose. Sure enough there was a problem. it spun initially then started that ugly clicking noise. turned off washer immediately, disassembled again, and prayed. I found a large flat washer to take up the slack between the clutch and the plastic brake cam driver, reassembled, tightening the nuts a fair bit tighter than before. both the nuts on the transmission and the nut on top the agitator. works perfect!

direct drive motor coupling

  • Customer: Eugene from Chiefland, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Unplug washer. turn hot and cold water off. disconnect and mark water hoses. put a blanket on floor and lean washer on its back. use screw driver to remove metal clamps from water pump. use ratchet or nut driver to,,remove screws from metal clamps on motor.remove metal clamps with screw driver. unplug wire harness from motor. remove motor and remove old drive coupling and repelace with new part.
All Instructions for the 11016852501
1,036-1,050 of 1,346