11010502990 Kenmore Washer - Instructions

Pulled the top off the agitator, used the pliers to pull off the seal, used the socket to get the bolt off , pulled the rest of the agitator off and replaced the directional cogs. Put it back together in reverse. Piece of cake. Beats paying a repair man.

Watched the video on your site for that part

Lift off the agitator top with hands. Use socket with long extension to reach to center, unscrew bolt that holds the agitator to the shaft. Lift agitator out, slightly tap with hand so it will come apart to get to the 4 small directional cogs. At this point I used soap & water to clean all parts. I found the Thrust spacer was cracked. Ordered parts and they came in 3 days. You can just set the thrust spacer back in place using the diagram supplied with the parts. With the agitator upright I positioned the 4 cogs in place, and used a stiff wire to pull up into position, turned whole thing upside down, and matched the groves. I then flipped the agitator upright and set back in washer and bolted back into place. Works like new. Thats the way I did it. A good diagram is including with the parts.

Before I even watch any partselect videos to do the repair, which I should of from the very beginning, ah, ja, ja, I had already disassembled the back panel "my way" to the washer and trouble shooting the washer with my wife's help. While she tilted the washer backwards, I looked under and we found that the noise was coming from in between top of the motor where the direct drive motor coupling is located and the clutch assembly came together which I learned along with names and functions after watching the partselect installation video. Nice! Once I received the part it took me like 45 minutes to put all back together. Took loose two screws to clips holding the motor, pulled motor of mounting bracket finding the broken piece, replaced it, recouped reinstalling motor onto the motor bracket, clip, clip the two little screws and walla, got the wife her washer back, at bed time rewards, peace of mind the rest was history... Thanks PartSelect for awesome videos and great customer service!

I watch the you tube, and try to fix it by myself,to save money, and moving trouble.this is my first time fix a big machine like this,I was a little scare, but after I saw the youtube about how to fix the washmachine,I start to give a try.it take little bit more time for me to figure out ,but I finally made it. now I can wash my cloth now, and perhaps fix washmachine for my exrat income.( message sharing from an asian 58 yrs old lady, sorry for unable to show step by step due to English not very good)

remove the back panel and replacement went real easy once the panel was really easy. perfect fit

Followed the video and instructions included with part. At first we did not think the repair was successful, but after several small loads were run, squealing stopped. The washer is 16 years old and so far is running like new. We certainly appreciated the great customer service. The part was delivered in less than 24 hours.

The repair took about an hour. My wife told me the washer was so quite that she had to check and make sure it was running. It was like getting a new washer for less than 30 dollars. I've saved Part Select web site to my favorites and will use your company again.

I watched the short video that was in the email with my order confirmation and all turned out well.

As directed on the informational vídeo shown on the website with just a few diferences....bit otherwise got the honey do list item fixed....

Watched the videos that were very helpful and repaired it my self with no problems its fixed and running like new i took a little extra time to clean all of the washer since i had it apart any ways so the time to fix it was probably was a little shorter i would like to thank part select for all there help and videos it made this job so much easier.

After some research, it seemed like the water pump was the culprit since I knew all of the hoses were good. My washer was a little different from the one in the repair video. My washer didn't have the gauges on a hinge, so it sort of had to hang there. Also, there were no spring clips on the interface/dashboard, there were screws at the back of the washer that I had to unscrew which allowed me to lift up the dashboard so that I could remove the clips from the back to the main panel that surrounds the front/sides. Because my washer was old, I had the most difficulty just pulling the old pump off and putting the side/front panel back on the front of the machine. The video was obviously from a guy replacing a part on a brand new washing machine. Just work the part gently back and forth and you should be able to remove if it doesn't come off right away. I've run 2 loads of laundry through the washing machine with no leaks, so this fix was cheap and awesome!

There are youtube vids on how to get the thing open. I just wish I'd known the following: 1.remove agitator BEFORE opening the unit up and leaning it back (much easier to work inside the tube with it upright). 2. be aware that a free-floating part known as the skate plate can dislodge while the unit is on it's side/back. It is a generally triangular piece of flat-ish metal between the base of the tub and the top of the drive-train chassis. If it doesn't line up properly after you replace the parts you're going to get a noisy, clanking spin cycle the next time you run the thing (as I discovered).

The prooblem started with the hole in the bottom frame, for tub spring wore through, spring fell off, then a spring retainer worn broke in 2 releasing 1 suspention spring. All springs were about to fail, metal very thin at at the contact points. Drilled a new hole for the new suspension spring, replace all 3 brackets, worn also, springs, and retainers with a small dab of grease at the contact points. The new springs mad the tub more stable than before the failure, and silent when spinning or washing. Be careful to get the springs in the right direction, then the spring comes over the outside the brackets and retainers, other way they rub in spots. On this machine one was backwards from the factory 18 years ago, surely that accounts for more stable running.

handy man did the repair and it took him about 15 -20 min when I order the part is was in the mail the next day very quick I like that susan I will use your store all the time.