10644323400 Kenmore Refrigerator - Instructions

I order the suspect part before pulling out the ice tray and whole ice maker for inspection. As it turns out my ice tray was peeling and all gunked up and I needed a new one. I suggest in the case of ice maker issues that you pull the entire ice maker before ordering what appears to be the troubled part. I had to replace the whole ice maker which was not really that much more money than just the part.

I called in a repairman, who wasn't sure what the problem was but suggested it "might" be the electronic control boards. He charged me $55 for the service call, which I initially thought was reasonable. Then I found your website purely accidentally. I watched the video several times and read all of the comments posted. I then decided I would wait to see what the repairman would quote me for the part and the additional labor charge. He told me the part was $125. and the additional service charge was another $75. I decided to order the part, which arrived in 2 days. I am a woman who has never repaired anything on my own, but I decided to take a chance with this. It took me about 20 to 30 minutes to install both parts and within a few hours the first ice cubes fell. I was so proud of myself and very pleased that I found your website. The price of the part was reasonable, the video was very straightforward and all of the comments were extremely helpful. Thank you.