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Guerry Mcclellan
September 21, 2017
On this unit the trim extends inside the ss cladding, so it can't be pulled out the front like all the videos i found on youtube. Looks like the ss cladding of the freezer door has to be removed to get to the ice/water dispenser to replace the funnel ice dispenser part (111 on drawing) wr17x11267. Can you give any guidance on how to replace this trim part? Do i need to take the door cladding off? Thanks!
For model number ZISS420DRDSS
Hi Guerry,
Thank you for your inquiry. I have found a video on our website that you can reference on how to remove the dispenser trim. You will find the video under part number PS964304. I hope this helps. Thank you and have a great day!
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Guerry
October 5, 2017
I left a message earlier and got a response, but i wasn't able to find the video showing how to remove the ss cladding to get to the ice maker at the link you provided. Would you please check again?
For model number ZISS420DRDSS
Hi Guerry,
Thank you for your question. Here is a link to that video: https://youtu.be/20L52LEtPNY . Good luck with your repair.
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Tom
January 15, 2018
How to remove dispenser trim .To replace touchpad
For model number ziss420dxass
Hi Tom,
Thank you for your question. There is a video on our website that you can reference on how to remove dispenser trim. The refrigerator in the video may not show exactly like the one you have and the part being install is not the trim, but it will give you a general idea on how to remove the trim. You will find the video under part number PS964304. I hope this helps. Thank you and have a great day!
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Ana
February 20, 2020
I would like to get a freezer door gasket for this model please
Thank you
For model number ZIS360DMCS
Hi Ana,
Thank you for your question. The part number listed for the freezer door gasket is PS11721940. To place an order for the part you may order it either online, by visiting our live chat sessions, Monday to Friday from 8AM to 4PM EST, or by calling our customer service line at 1-888-738-4871 and anyone will be happy to assist you. We hope this helps. Thank you and have a great day.
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