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March 3, 2018
Do i need a garage kit to keep this model in the attached garage? If so, what part number do I need?
For model number FFTR1821TW0
Thanks for your question. Yes, you would need a garage kit to keep it in the attached garage. The part number of the garage kit is PS900213 for models made from 2001 or later.
I hope this helps.
Freezer will not cool below 60, coil is clean and not iced over. Any idea of what part I can change to fix this? Thx
For model number Fftr2021ts8
Hello John, Thank you for your inquiry. We have researched the model you have provided and we would recommend checking the following parts to fix your issue: the defrost thermostat, the defrost timer, the defrost heater, the cold control thermostat, and the evaporator fan motor. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Hey there, i'm curious if this defrost thermostat would be compatible with my fridge. My model # does not bring up any results whatsoever! If typed in google "Kenmore 970 428121 and manual." it brings up a sears canada factory parts catalog in pdf form. According to this catalog the factory part # for the defrost thermostat kit that appears to be the same design and construction as this model is 5303918202.
For model number 970-428-121
Hi Cody, thank you for your question. If that is the part number of your defrost thermostat, then this would be the part you would get: PS469510. Good luck with your repair.
Hello, I ordered the defrost thermostat and I changed it. I put the new one but it still makes a lot of ice, two days and I have to clean it myself. I would appreciate a lot if you could tell me what other part I have to change or how can I check if the defrost thermostat is I put well. Thank you.
For model number FFTR2021TS5
Hello Elias, Thank you for the question. When the appliance is making too much ice we suggest checking to be sure the bucket is properly positioned directly under the icemaker. The Shut off arm will need to know when the ice maker is full and to stop making ice. If this does not fix the issue, the Ice Maker may need to be replaced. We hope this helps!
Why is the freezer icing over while the refrigerator is warm?
For model number FFTR1814TW8
Hello Deborah, thank you for your question. When you are having temperature problems in your fridge, there are a few parts that could cause the issue. You can use a multi meter to test these parts. Make sure you cut power to your appliance before doing any repairs or tests. First you should test your defrost thermostat, part number: PS6448122. Place the thermostat in ice cold water for 2-3 minutes after removing it from your appliance. It should be reading 0 ohms to be working correctly. Another part to check would be your defrost heater, part number: PS3408665. Remove it from the appliance. It should be reading anywhere between 0 - 50 ohms to be working. You could check your temperature sensor. To find the correct reading for this part you will have to refer to your tech sheet that comes with your appliance. You can usually find this tech sheet behind the bottom grille of your fridge on either the right or left side. These are the most common parts that cause this issue in your appliance. So, it is suggested you check them first. We hope that helps. Good luck with your repair.
Does this fridge have a defrost timer or climate control switch? Fridge won't stop leaking brown liquid into the compartment from the freezer. Cleared the drain line already. Is defrost failing? What part do I need?
For model number FFTR1715LBH
Hello James, thank you for your question. The liquid could be oil leaking out of the compressor PS11770703. The compressor is what pushes the refrigerant through the cooling system within your refrigerator. Or, a blocked defrost Drain Tube PS430889 is one of the most common causes of rusty brown water leaking from your refrigerator. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
just replaced thermostat I purchased from you guys PS8769007 fridge is still warm freezer is fine
For model number LFTR2021TFA
Hello Mike, thank you for your question. We have researched your model and found that if replacing the cold control thermostat does not solve the problem, the second most likely fix is to check the run capacitor, part number PS3495561. Please reach out to customer service if you need help placing an order, anyone will be happy to assist you. We hope that helps.
Freezer works fine. But refrigerator does not cool. Which part should be replaced? Appreciate your help!
For model number FFTR1821QS5A
Hi Ron, thank you for getting in touch. Based on the description that you have provided, we would recommend checking the temperature control thermostat, part number PS8769007. The temperature control thermostat directs voltage to the compressor, evaporator fan motor, and condenser fan motor. If the temperature control thermostat is not working properly, it may prevent the refrigerant system from running properly, resulting in the refrigerator compartment not cooling as expected. If this part is faulty, you may need to replace it. We hope this helps!
What is the purpose of a garage kit and what is the price?
For model number 253.72622015
Hello Larry, Thank you for writing. The Top-Mount Refrigerator Garage Kit is PartSelect Number PS900213. This kit is used on refrigerators built in 2001 or later, with the freezer on top, and are stored where the temperature can drop to 34 degrees Fahrenheit. Please enter the part number into the site for the current price. Hope this helps!