This ice maker assembly in your bottom-freezer refrigerator automatically produces and dispense ice. It consists of a mold for 9 ice cubes, a control device, and a 12-pin wiring connection and housing. Its dimensions are approximately 4-1/2 inches by 12-3/4 inches by 4-1/4 inches, and it can produce about 84 ice cubes within 24 hours. This genuine OEM assembly is sold separately from the water line and the water inlet valve.
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Troubleshooting
This part fixes the following symptoms:
Ice maker not making ice
This part works with the following products:
Refrigerator.
This part works with the following products:
Samsung.
Part# DA97-07365G replaces these:
AP5651749, DA97-07362A, DA97-07365A
Customer Reviews
Average Rating:
★★★★★
★★★★★
8 Reviews
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★★★★★
★★★★★
Karsten F - April 15, 2023
Verified Purchase
Easy installation
Essentially it is a "plug and play" part. It took less than 15 minutes to unpackage, view the video, and install. As an aside, this repair was a process of elimination. I repaired my water line, which was always a problem. After I fixed the water line, the water flowed great from the dispenser, but the ice maker was still not producing ice. I looked for videos that described my particular problem, but all were about defrosting and more complicated repairs. After running a test, I did not hear the icemaker respond. I figured this has to be it or a circuit board issue. The new ice maker works great.
★★★★★
★★★★★
Charles H - March 12, 2023
Verified Purchase
Quality Part - fixed the problem
Part was exactly what was ordered and received expeditiously. Easy install and fix.
★★★★★
★★★★★
Beverly M - September 26, 2021
Verified Purchase
Easy Repair after finding the right part
The third time was the charm. It would help if there was more information available. Our ice maker had multiple components. Finally someone told us to check the bottom to get the correct replacement part.
★★★★★
★★★★★
Paul L - February 6, 2020
Verified Purchase
Refrigerator
Worked great easy to install very happy. You guys do a great job have used you for many items.
★★★★★
★★★★★
KEITH S - April 29, 2019
Verified Purchase
Ice Maker
Works great. Easy to install
★★★★★
★★★★★
Barbara M - March 18, 2019
Verified Purchase
Great ice maker part
The part was in great shape and service was super fast !! Would recommend this company again!
★★★★★
★★★★★
William W - February 26, 2019
Verified Purchase
Part was as advertised
Part arrived on time, was installed and has wroked.
★★★★★
★★★★★
David L D - September 13, 2018
Verified Purchase
Ice maker
Works great
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Customer Repair Stories
Average Repair Rating: 4.8 / 5.0, 3 reviews.
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Ice maker stop working
Once I understand how to remove the old part the rest was very easy . Had ice in a couple of hours .
Ralston from PALM COAST, FL
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
3 of 4 peoplefound this instruction helpful.
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Ice maker not making ice
Unscrewed 1 screw, removed panel, disconnected old icemaker and removed it, Added new icemaker, reconnected, replaced panel, replaced screw, & reset new icemaker. Started making ice almost immediately. Threw out entire first load of ice. Working great since! I wasn’t sure if it was the icemaker or the water valve to it so had a guy come
... Read more out ($50) who confirmed it was the icemaker. He wanted $550 to replace it (part/labor). We bought the part here at Part Select for $185 (part/tax/delivery) and saved $265 on a job that took less than 15 minutes.
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Alton from LITHONIA, GA
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
6 of 10 peoplefound this instruction helpful.
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No installation instructions came with the product
Went on the Internet to find the installation instructions.
Bruce from COCOA BEACH, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
5 of 10 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
26 questions answered by our experts.
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Steve
January 25, 2018
Am I required to replace the ice maker with only the water inlet valve seeming bad? Or is a separate part available? It is not located at the lower rear of the fridge like many are. Is it part of a complete assembly?
For model number RF4267HAWP/XAA-0000
Hello Steve,
Thanks for your question. You may only need to replace the water inlet valve itself, as that can be a common cause for the icemaker not working. The water inlet valve is only included with a water filter case assembly, part number PS4176291.
I hope this helps.
Ice maker does not make ice anymore in new home, but water still works. Do not have a filter because there is a whole home filtration system. Any suggestions? Thank you.
For model number RF4287HARS
Hello William, Thank you for the question. Going from the information given, you could have a defective Water Valve, PartSelect Number PS4175482. Hope this helps, good luck with this repair!
The ice in the tray melted and it quit making ice. The water on the door is also is not cold and the freezer is minus 2 degrees. Is there a fan in the freezer compartment that blows cold air to the ice maker compartment or how does the freezer air get to the ice maker?
For model number Rf267AEBP
Hello Larry, thank you for reaching out. Based on the description that you have provided, we would recommend you check the evaporator fan motor, part number PS4138377. We hope this helps, good luck with the repair!
Can you supply the shutoff arm (only) for Samsung ice maker p/n da97 07365g?
For model number RF268ABRS
Hello Randall, thank you for your question. Unfortunately, the shut off arm is not sold separately from the icemaker. I hope this helps!
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Lori
April 1, 2019
My ice maker started making noises, and i finally noticed a thick accumulation of ice under the pull out freezer, after ice maker quit working. I had to shut ice maker off, to prevent leaking further. Any idea what part i would need to order?
For model number RF4287HARS/XAA
Hello Lori, Thank you for the question. I suggest checking to see if the ice maker is overfilling. If it is filling normally and just not making ice, you may need to replace the ice maker. Hope this helps!
1 person found this helpful.
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Gene
December 6, 2019
Ice maker stopped making ice. Water still works. Is water valve part of the ice maker?
For model number RFG29PHDBP/XAA
Hi Gene, yes you are correct. Thank you for your question and good luck with your repair!
1 person found this helpful.
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Nathan
July 2, 2021
Will this correct error code 39e? Do I need to replace the water valve as well? Thank you for your reply.
For model number RF4267HARS
Hello Nathan, Thank you for the question. The 39E Error Code indicates the Ice Maker will need to be replaced. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS5575307. We hope this helps!
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Joe
August 10, 2021
Ice maker makes ice that is released in a slightly melted state, then re-freezes together in large clumps in the ice bucket that cannot pass through dispenser and fouls the auger. Does this require a new ice maker?
For model number RF4287HARS/XAA
Hello Joe, Thank you for the question. We suggest checking the temperature in the Freezer. If the temperature is too warm the ice will melt slightly and cause the clumping. We suggest testing the Bi-Metal Defrost Thermostat. The best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. We hope this helps!
My bottom icemaker seems to come out with frozen together cubes and frozen in drop pan all together
For model number RFG298HDBP
Hello Pam, Thank you for the question. Insufficient cooling can cause ice to melt and clump together. We suggest putting a thermometer in the freezer to be sure it is 0° F (-18° C). We hope this helps!
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Susan
October 29, 2021
Is part DA97-07365G the correct icemaker replacement for this model?
For model number RF267AERS
Hello Susan, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS5575307. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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