Bi-Metal Defrost Thermostat DA47-00243K

Hello Jose, thank you for your question. The Bi-Metal Defrost Thermostat should be open at room temperature.

Hello Sam, thank you for your question. That thermostat is compatible part for your appliance. If the fridge section is freezing I would suggest checking the temperature sensors as well as the damper assembly to make sure it is opening and closing properly. It may be allowing too much cold air into the fridge section. I hope this helps!

Hi Jean, Thank you for the question. I suggest testing the defrost thermostat, PartSelect Number: PS4140510. The best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. Hope this helps!

Hello Tony, thank you for your question. Usually this issue is a result of a problem with the defrost cycle in the unit. We would recommend testing the heater, evaporator fan motor, condenser fan motor, temperature control and main control board. I hope this helps!

Hello Robert, Thank you for the question. I suggest testing the Bi-Metal Defrost Thermostat PartSelect Number PS4140510. The best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. Hope this helps!

Hello Kevin, Thank you for the question. The Defrost Thermostat and Heater are located towards the bottom of the evaporator Coils. We hope this helps!

Hi Brad, Thank you for your question. If the fresh food and freezer sections of your refrigerator are too warm, there are some parts that you will need to check to see which one is causing the issue. We have included a link that you may reference on the parts that cause this and how to inspect and test them. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!

Hello John, thank you for reaching out. Based on our understanding of the issue, we would recommend replacing the freezer temperature sensor, part number PS4138666. It senses the temperature inside the freezer and sends information to the electronic control. Glad to be of assistance!

Hi Terry, thank you for your question! According to the description you have provided, the defrost thermostat, part number PS4140510, is faulty and needs to be replaced. Glad to be of help!