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33 questions answered by our experts.
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Trimeka
October 17, 2017
The timer knob came off of dryer. I used pliers to turn the piece that was protruding from where the knob used to be. I accidentally broke that part off - now there's not enough there for me to grasp and I cannot use my dryer as a result. Do I need to order both the timer and the knob?
For model number GTDP490ED0WS
Hi Trimeka, Thank you for the question. Yes sorry, the timer and the knob will need to be replaced. The shaft that protrudes from the back of the panel is part of the timer assembly and is not sold or made separate from the timer switch. Good luck with the repair!
All 4 d shaped knobs are split. I cannot adjust any of the controls other than using pliers to turn the pin on the timer. By using this method i have stripped the timer pin so no new knob will fit. What parts do i need to purchase to fix this problem? Your web site is really helpful!!
For model number GTDP490ED0WS
Hi Jean , Thank you for the question. You will need to replace the timer, Part Number: PS3654187 since the pin is not sold sepratly and the knob is Part Number: PS8769914. Hope this helps!
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Bonnie
March 29, 2018
I need to replace the timer and knob but my model number does not match any of yours .Can you help? My model # is gtdp490edws
For model number GTDP490EDWS
Hello Bonnie, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number: PS3654187 for the timer and PartSelect Number: PS8769914 for the knob. Hope this helps!
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Lauri
January 19, 2018
I have a GE dryer that needs a new timer and knob. Do i need to know the model of the dryer if so where is the model listed on the dryer, or are these parts interchangeable between different models of GE dryers?
Hello Lauri, Thank you for your inquiry. To make sure that you are getting the part that is guaranteed to fit your model, we would need the model number. I have included a link to show you where model number can be located. Hope this helps!
https://www.partselect.com/Model-Number-Locator+5+repair.htm
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Lori
September 30, 2017
Replaced this timer last year with a new part and it has already failed...will your part be guaranteed if it fails?
For model number we4m527
Hi Lori,
Thank you for your inquiry. Our parts come with a one year warranty. I hope this helps. Thank you and have a great day!
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Marta
February 5, 2018
I have the dryer timer knob that is broken and now the dryer timer wont turn do i need to replace both correct and where do i find the part numbers for these parts? Thank you.
For model number gtdp490ed7ws
Hello Marta, thank you for your question. You would need to replace both the timer, part number WE4M527 as well as the knob, part number WE01X20380. Good luck with your repair!
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Robert
October 10, 2017
The knob on the timer strips on the timer shaft.But I can take a pliers and turn the timer. The knob is not cracked
For model number GTDN500EM1WS
Hi Robert, Thank you for the question. There shoulld be a D shaped clip in the hole on the back of the knob that grips the timer shaft. If yours broke or has been lost that could be the issue. You will need to replace the D-Shaped Knob Insert Clip,Part Number: PS267091. If your knob still has the clip it might be stripped inside and the knob will need to be replaced,Part Number: PS2370714. Hope this helps!
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Roger Wolfe
February 28, 2018
My dryer will not heat on some cycles but will heat others
For model number DRSR495EG8WW
Hi Roger,
Thank you for your question. If the dryer is not heating correctly, there are some parts that you will need to check to see which ones are causing the issue. You will need to check the cycling thermostat, the high limit thermostat and the internal bias thermostat. I hope this helps. Thank you and have a great day!
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Perry
August 2, 2018
When i press the start button the dryer goes on but shut off as soon as i release the start button. The dryer heats up if i hold the button. Is the timer my problem?
For model number GTDP490ED2WS
Hi Perry, Thank you for your question. It could be your timer however I would suggest testing your start switch first. It seems more like that may be the issue. Though you may want to check your door switch, thermostats, and thermal fuses to make sure that they are working correctly as well. Those parts can also stop your machine from starting. I hope that helps. Good luck with your repair.
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Steve
August 8, 2018
I'm not getting heat in the dryer. Replaced the cycling thermostat - 4 wire. And tested the other ones all good but no heat. Dose a timer have some thing to do with the heat turning on or off. Cause some times there is heat for a short time and it go's. No heat. And the timer wont move. Please help me if you can. It seems so easy. Don't know y i cant get this to work. Your friend steve
For model number GHDP490EF3WW
Hi Steve, Thank you for your question. I would suggest also testing your door switch as well. Just to make sure it is registering that the door is closing. Otherwise it may be your timer that is the issue if you have tested all of your thermostats and they are in working order. I hope that helps. Good luck with your repair.
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Customer Repair Stories
Average Repair Rating: 4.2 / 5.0, 16 reviews.
What's this?
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Frozen timer
1. Remove three screws from back of dryer 2. Tilt top panel forward and disengage 3. Swapped wiring one by one from old timer to new timer 4. Reinstall
The new timer worked so well that even the old, broken knobs could turn it. But I replaced the knobs anyway.
Customer service was great in helping me verify that this timer would work on this dryer (my model number was not listed on the website).
I took the top back panel off the dryer and left the broken timer still connected to the wires, I then took the wires off one-by-one to match the connections on the new timer. Be sure to not pull the wires by hand , use pair of needle nose to grab the wire by the connector itself, wiggle gently to pull off the wires. Job took about 10 minutes, very easy.
Unplugged dryer from power source. Unscrewed holding plate (1-screw) and back plate (5-screws). Took photo of old timing unit while it was still mounted on the dryer to show wire correct wire connections. Used needle nose pliers to remove connecting wires one at a time from old timing unit and attached them to new timing unit. Reinstalled back plate and holding plate.
Mike from ORLANDO, FL
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
9 of 10 peoplefound this instruction helpful.
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Timmer whent bad had to replace it
Took 3 screw out and unplug 7 wires , and put it back the way it was . Very easy , 30 min Thanks partselect for getting the past here fast
Micheal from CRYSTAL LAKE, IL
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
3 of 3 peoplefound this instruction helpful.
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The timer on the dial was broke would not register
Will you replace the dial mechanism for the timer. In fact my wife replaced ours had it done by the time I got home.
Dan from YANKTON, SD
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
3 of 3 peoplefound this instruction helpful.
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Knob arm broke
I followed instructions l read online worked perfectly
Heney from JACKSONVILLE, FL
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
3 of 3 peoplefound this instruction helpful.
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timer broken
remove screws from rear of dryer panel . remove timer knob . remove torques head screw from timer , twist timer to remove from mount . removed wires & mounted wires on new timer . mounted timer . replaced screws in rear panel of dryer .mount timer knob . WOULD RECCOMEND changing knob with timer .
SUSAN from CONWAY, SC
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Timer needed replacing
Very easy. Just take each wire from old switch and transfer to new.
Stephen from MYRTLE BEACH, SC
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Adjuster pin broken
Removed panel and replaced each wire one by one. Slide timer into bracket. Reinstalled panel, put knob on and resumed normal operations.
Alan from JACKSONVILLE, TX
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
44 Reviews
4.3
Filter By Rating:
5 Stars
29
4 Stars
7
3 Stars
3
2 Stars
2
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Hazeline L - October 1, 2022
Verified Purchase
It works!
The part came on time. It was installed with ease. And it works! Thank you
★★★★★
★★★★★
John B - September 25, 2022
Verified Purchase
Easy Replacement
The part was easy to replace. The timer does not appear to work as the dryer runs continuous and the knob never moves.
★★★★★
★★★★★
Sara S - July 22, 2022
Verified Purchase
Quick and easy repair!
Part was in great condition and my dryer is back to working condition. I was able to swap the old with the new without any problems.
★★★★★
★★★★★
John F - March 3, 2022
Verified Purchase
Piece of cake
Easy to install and part works
★★★★★
★★★★★
Bobby B - January 10, 2022
Verified Purchase
The timer run all the time.
Dose not turn off
January 14, 2022
Hi Bobby,
Thank you for your review. Please accept our apologies for this situation. We will be in touch with you shortly regarding your order.
★★★★★
★★★★★
LENARD M - October 22, 2021
Verified Purchase
Dryer part
Worked
★★★★★
★★★★★
Stephen D - March 4, 2021
Verified Purchase
Easy Replacement
The part is exactly right. It arrived very quickly. The instructions on the website from previous owners who had to replace the same part were priceless. Made the job simple and fast. Dryer hasn't worked this well in years.
★★★★★
★★★★★
Antonia T - August 12, 2020
Verified Purchase
Easy repair
Easy DIY repair. This is the second time I have to do this. The first one lasted two years, the second one 3 months. I hope this one Last longer.
★★★★★
★★★★★
Will W - June 21, 2020
Verified Purchase
very simple repair
quick delivery, repair involved 4 screws and 15 minutes of time, dryer happily drying again
★★★★★
★★★★★
Beverly C - August 23, 2019
Verified Purchase
Easy repair and happy customer! ??
I needed this part for my dryer. I recieved it in 2 days. Installation was very easy and it took less than 5 minutes to hook up. Great part, great price and a very happy customer for sure! ??
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