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Gerald
Yesterday
When I set the time of microwaving in the microwave to keypad and hit start the microwave does not activate. When I cancel and re-enter the microwaving time on the keypad then gently bump the top of the microwave door with my hand and hit start its starts- ever time. There a two black plastic buttons at the interval face of the inside door frame immediate above the door gasket. Have tried by opening this MX door, manually push theses two black buttons separately and in combination, shutting the door and resetting the time set and hitting start. Again no restart. bumping this MW door after resetting the time ti operate and hitting start is the only action that starts the MW. Any Ideas?
For model number KOCE507ESS09
Hello Gerald, thank you for your inquiry. Based on our understanding of the issue, we would suggest checking the door switch to fix the issue. Your model comes with two door switches having the same part number PS2338920. You may need to check both and replace the faulty one accordingly. Glad to be of assistance!
